Impress Blinds LTD Reviews

380  Excellent
TrustScore 4.5 out of 5

4.6

In the Home & Garden category

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Reviews4.6

380 total


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Rated 5 out of 5 stars

Perfect blinds and brilliant service

Perfect blinds and brilliant service! Kez was great and polite he made sure we was happy with everything before he fitted the blinds and once he fitted them again he made sure we was happy wit h them and we are, love them and has made our home feel more complete, great price too! We shopped around and went for impress blinds because we have had great service from the start!

Date of experience: May 12, 2024

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Rated 5 out of 5 stars

Great company

No hard sell with this company.
Blinds fitted today look great guy was neat and tidy in his work thank you.
20/5/24.

Date of experience: May 20, 2024


Rated 1 out of 5 stars

Customer service

Phoned myself to ask what time I would be in. Rude phone manner difficult to understand. Then said he would be here 2 Hours after asking what time I'd be in. On arrival walked into room, no introductions. Brusquely asked what we wanted, more or less threw samples at us. Did not explain different fits etc. asked if we wanted a 'tape' when asked what this was he just repeated question. Didn't explain different styles or breakdown of cost or what they provided.Gave us quote and then just proceeded to stood there. Overall atrocious customer service. Would not recommend nor would be using based on this experience alone.

Date of experience: April 25, 2024


Rated 5 out of 5 stars

So happy with my blinds

Very impressed with how fast and professional the service was soly was really polite and got on with his job in no time. Giving me all the information I need to use them and take care of them. Will definitely recommend thank you

Date of experience: March 26, 2024

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Rated 5 out of 5 stars

This is my second time using impress…

This is my second time using impress blinds, first used 5 years ago when my house was first built
IMMY who came to fit them this time , is very efficient and friendly.
Great price, great quality and fit perfect.
Cracked on and did a great job, contacted me before hand to give me a rough time frame of when he’d arrive and then 5 minutes before arriving
Very happy :) thankyou!

Date of experience: January 13, 2024


Rated 5 out of 5 stars

Impress blinds fitted our blinds in…

Impress blinds fitted our blinds in 2020 we had new windows fitted but the blinds did not fit properly so we phoned impress blinds. A lovely young man came out named Waz he made sure everything was done very polite and very professional would highly recommend Impress Blinds.

Date of experience: November 17, 2023


Rated 5 out of 5 stars

Wide slat venetians

Absolutely excellent service from Maz who came out of hours to fit my new wide slat venetians . Highly commendable excellent experience from start to finish . I am in seventh heaven now my blinds are there to be seen . Please potential customers thinking of appointing Impress blinds, don't hesitate. This company is reliable and hard working .Results exemplary . Hey ! I even got to sniff a Rolex watch, what more can you ask for from a business. 5 star all the way ...
From Sher

Date of experience: August 17, 2022


Rated 5 out of 5 stars

Had my Windows measured a week ago by a…

Had my Windows measured a week ago by a nice n polite gentleman.ismail came today to fit vertical blinds in 3 windows absolutely brilliant from start to finish n only took him half hour.cant fault him nice n polite n tidy would recommend impress blinds to everybody.

Date of experience: January 27, 2022

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Rated 5 out of 5 stars

Very professional service

Very professional service . Great prices for quality products. Very pleased with the service I received from Bilal measuring and pricing also excellent fitting from Kaz fitting done to perfection no mess also very polite and respectful. I would not hesitate to recommend this company 💯. Thank you guys . Job well done 💯

Date of experience: October 29, 2023


Rated 5 out of 5 stars

Well where do i start Fantastic Service…

Well where do i start Fantastic Service from this Company Shaf came to measure up and advise.Blinds fitted today 2/52 wk wait accomodated my chosen request date due to my work commitments.Abbas was polite & supporting with Shaf good team work bloody fab will be in touch in the new year for the upstairs Good Work so pleased with them Regards
Lisa 👍🎍

Date of experience: December 14, 2020


Rated 1 out of 5 stars

Fuming😡

Fuming😡
Was supposed to have been measured for blinds Monday due to weather couldn’t come out lady rang me Tuesday morning and arranged appointment for Wednesday morning guess what no show just rang them to be told will ring you later to find out why
2 mornings wasted thank you very much

Date of experience: January 27, 2021

Reply from Impress Blinds LTD

Hi Alison, First of all we would like to sincerely apologise and we understand your frustration. Monday due to weather we had to cancel and all jobs were rearranged, however the jobs rearranged for today have not been dispatched, due to a system error and was made aware by your phone call, This is now being looked into so it doesn't happen again. If you do decide to get a quote of us will be happy to give a discount code which will be applied. Regards

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Rated 5 out of 5 stars

Just got my TWO vertical blinds fitted…

Just got my TWO vertical blinds fitted today by Noman👌🏻. Absolutely in love with them😍! Good reasonable price, very quick fitted and professional from start to finish. Lovely guy.
If you want a top quality, good price, professional from start to finish then I would definetly recommend Impress Blinds ltd 😃 Thank you.

Date of experience: April 30, 2021


Rated 5 out of 5 stars

Impress blinds

Impress blinds, supplied and fitted 10 blinds in my house, including 2 large bay windows.
From the guy who came to measure, the admin staff( when I changed my mind as to which pattern I wanted) to the guy and lady who fitted them .. amazing, pleasant, professional and nothing was too much trouble.
Very professional company, very reasonable, and highly recommend.

Date of experience: May 15, 2021


Rated 5 out of 5 stars

First class services

Naheem provide a wonderful services to my family due to the communication error. He helped us to fix it. In addition, only one week time to deliver the blind from measurment. It's a first class services.

Date of experience: October 10, 2023


Rated 5 out of 5 stars

Had 3 blinds fitted in my kitchen

Had 3 blinds fitted in my kitchen, I had 3 companies quote, they all came with the same sample books and Impress were £100 cheaper than the other 2! Great service, short lead time for fitting and quality blinds, highly recommend this company

Date of experience: August 21, 2023

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Rated 5 out of 5 stars

Second time using impress blinds.

My whole house is now fitted with these blinds.
Had some blackout blinds fitted as I’ve recently started working nights. They are always punctual and give you a phone call 20 mins before arrival. Lots of choice
The fitters are really efficient and do a great job and tidy up all of their mess
Definitely recommend.

Date of experience: June 15, 2022


Rated 5 out of 5 stars

Thank you very much!

Thank you so much for supplying and fitting my blinds. It’s been such an easy process from getting measured up and fitting.
Immy has just left from fitting my blinds and I couldn’t fault him - he was very professional throughout and ensured I was happy with the finished product before he left. He explained the product guarantee and let me know who I should contact if any problems arise! Thank you immy - you’ve done a great job!

Date of experience: March 03, 2021