Linacre Locksmiths Reviews

66  Excellent
TrustScore 4.5 out of 5

4.5

In the Locksmith category

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Rated 5 out of 5 stars

Composite door and lock

I had a composite front door that wouldn’t close without effort and just would not lock. Placed a call to Linacre Locksmiths, who arrived within the hour (on a Saturday!). No call out charge, very reasonable pricing and I now have a door that shuts and locks with ease! Great service, very happy to recommend.

Date of experience: August 26, 2023

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Rated 5 out of 5 stars

Great service ethic by Linacres Locksmith

I found to my surprise I was unable to insert the front door key from the inside to unlock this morning. It worked fine from outside! By use of texts Linacres guided me by my removing the cover and taking a phot. Linacres confirmed by removing metal cover the metal blockage was not part of lock. Using screwdriver I removed a micro magnet which had attached itself - the locks fine. I was impressed the firm made this effort to assist although commited to a busy schedule

Date of experience: July 13, 2023


Rated 1 out of 5 stars

Awful Customer Service

Called up today to ask if they did a certain lock and was greeted with really rude attitude. Won’t be going here again!

Update;

Apparently this is a fake review which it isn’t. Called up at 3:47pm and enquired about getting an Ultion Lock installed which they even have a photo of on their website. Got told that they are rubbish and didn’t even recommend anything else and just very stand-off ish!

For a first time customer wanting to enquire about your services. It puts someone off when they don’t even have common curtesy

Based in Old Catton

Date of experience: April 30, 2023

Reply from Linacre Locksmiths

Fake review - deliberately asked odd questions for the purposes of being able to leave this fake review. Rang from a withheld number (call centre?) Ignore. Other locksmiths have suffered similar. Now claims i didn't recommend anything else (which is false as he didn't even ask). Simply wanted to know who did do them. I told him I didn't know but they can be bought direct online (which they can).


Rated 5 out of 5 stars

ExcelIent service. Don't look any further!

I cannot recommend thhis company more highly. Excellent service. Our old lock jammed and we were intitally locked out. Did get in eventually and contacted Linacre. Lock had to be ordered and two days later, on schedule, Wayne arrived to fit the lock. All done in an hour and at a very satisfactory price. If I had any problem with a lock in future I would go no further than Wayne. Will be recommended to anyone who I know who wants a locksmith.

Date of experience: November 16, 2022

Reply from Linacre Locksmiths

Many thanks - glad all sorted out ok for you


Rated 5 out of 5 stars

Following recent move we called Wayne…

Following recent move we called Wayne to service all the external door locks. Having used Linacre Locks before we knew we'd get first class service. We most certainly did and are again grateful for the timely, knowledgeable and efficient attention we received. Many thanks Wayne.

Date of experience: July 07, 2022

Reply from Linacre Locksmiths

Many thanks. Regards

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Rated 5 out of 5 stars

Arrived quickly and on time

Arrived quickly and on time. Was professional throughout. Seemed a fair price for the work involved. Involved 2 jammed doors. One (obsolete) needed a new lock mechanism (which he had on hand) and the other just needed opening and adjustment to fix. Didn’t try to upsell and provided good suggestions for improvements.

Date of experience: June 03, 2022

Reply from Linacre Locksmiths

Many thanks for review and using me. Regards


Rated 5 out of 5 stars

A knowledgeable, efficient, professional locksmith

Wayne is a knowledgeable, professional, locksmith. He provided a very efficient service in restoring my old lock. He explained the problem clearly and the associated risks, arrived at the agreed time having travelled some distance across Norfolk to get here, and charged the price he'd quoted. The lock works well and I'll certainly go to him again if I have another problem lock.

Date of experience: June 26, 2021

Reply from Linacre Locksmiths

Many thanks for review and using my Norwich locksmith services


Rated 5 out of 5 stars

I would highly recommend Linacre…

I would highly recommend Linacre Locksmiths. Wayne came out this morning and sorted our front door which wouldn't open yesterday, very efficient and knowledable person. He also cut me new keys on site and replaced door handle all for a very reasonable price too.

Date of experience: January 28, 2019

Reply from Linacre Locksmiths

Many thanks for your review


Rated 5 out of 5 stars

Excellent service, highly recommend.

Cannot fault the amazing service from Wayne today at my Mums. Opened a stuck shut Upvc door, replaced the troublesome unit that was not allowing the door to open and was exceptionally helpful in checking the door was infact working again to its best ability and advice for little issues that could help save problems in the future.
Very polite, professional and excellent value for money.
Many thanks.

Date of experience: January 12, 2019

Reply from Linacre Locksmiths

Many thanks for choosing me - glad i could help

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Rated 5 out of 5 stars

Very helpful and informative when I…

Very helpful and informative when I enquired about replacing our old front door lock. Wayne arrived on time, neat work, very reasonable charge. I just wish I could find other local tradespeople as good as this!

Date of experience: March 30, 2019

Reply from Linacre Locksmiths

Many thanks for your kind review


Rated 5 out of 5 stars

Locked out

Recently moved into a new home and locked myself out late afternoon on the Friday of a Bank Holiday weekend.. Linacre came out immediately and I was back into the property within thirty minutes. Superb outcome. Highly recommended. Thank you!!

Date of experience: June 08, 2022

Reply from Linacre Locksmiths

Many thanks for review and using me. Regards


Rated 5 out of 5 stars

Totally recommend this company and great prices too !

Wayne came out to Necton within two hours of my call and did a great job at a very good price - cheaper than two other companies quotes who couldn't get here today.
No call out charge, just charged for the work done and I would totally recommend him for any lock problems you have

Date of experience: March 19, 2019


Rated 5 out of 5 stars

Good communication and happy to text

Good communication and happy to text. Very knowledgeable and honest. He came a way out of the city to save us on a Sunday morning. Would highly recommend.

Date of experience: May 14, 2023

Reply from Linacre Locksmiths

Many thanks - glad I could save the day!

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Rated 5 out of 5 stars

I found Linacre Locksmiths on the…

I found Linacre Locksmiths on the Trusted Trader list for Norwich. They went out immediately to replace a damaged lock in my tenanted flat. It was a Saturday but they did not charge a surcharge, either for coming out immediately or for the weekend. The tenants were very happy with the speed of service. They also trusted me to pay after the job was done. Excellent work - thank you!

Date of experience: April 18, 2020

Reply from Linacre Locksmiths

Glad I could be of help to you today - thanks for using me and leaving a review


Rated 5 out of 5 stars

Linacre Locksmiths came to fix our…

Linacre Locksmiths came to fix our conservatory lock today. I would 100% recommend this company for a quick, reliable and friendly service.

Wayne is clearly an expert in this field. He explained fully what he had done and gave advice for the future.

Date of experience: July 17, 2021

Reply from Linacre Locksmiths

Many thanks for kind review and using my locksmith services.


Rated 5 out of 5 stars

Tip-top service

Linacre Locksmiths couldn't have been better at providing a speedy, efficient and cost-effective service. Two hours from phone call to problem solved. Can't say fairer than that.

Date of experience: January 24, 2022

Reply from Linacre Locksmiths

Thanks for kind review and using my services


Rated 5 out of 5 stars

Very professional service

Great professional service done today by Linacre Locksmith’s. Arrived very quickly to change front and back door locks, only took 5 minutes and my house is now safe and secure for a very reasonable price. Many thanks!

Date of experience: April 08, 2019

Reply from Linacre Locksmiths

Many thanks for using me and leaving a review.

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Rated 5 out of 5 stars

A very professional service

Wayne was a pleasure to deal with.
Arrived when he advised and fixed the front door mechanism very quickly, and was also reasonably priced.
He showed me the problem and advised us of how to lower the risk of it happening again.
A very professional service.
Thank you

Date of experience: December 14, 2018

Reply from Linacre Locksmiths

Thank you for choosing to use my services - glad I could be of help


Rated 5 out of 5 stars

Brilliant

Brilliant, responded very quickly and got the door open in no time. Very helpful and made certain that I did not accidently lock myself out again while he went for the paperwork.

Date of experience: January 12, 2019

Reply from Linacre Locksmiths

Thanks for your kind review - glad i could help


Rated 5 out of 5 stars

Prompt and efficient service.Attended…

Prompt and efficient service.Attended about half an hour after I had contacted by phone.
I am not sure how the price compares with competitors.
I would use this service again.

Date of experience: July 20, 2021

Reply from Linacre Locksmiths

Thank you for review and using my locksmith services