Vivint Customer Service

There for you when you need it.

Vivint account support is one click away

With its exceptional customer service and premium products, Vivint has ascended to the pinnacle of the home security and automation industry, solidifying its place as a frontrunner in the field. Whether you’d like to order a new service, get Vivint customer support on your current system, pay your bill, or ask a question, Vivint stands ready to assist you.

Problems with Existing Account

Call the Vivint customer service number below for existing account support. Our team is ready to assist with technical challenges, guidance on product usage, inquiries about your service, and more..

Order New Service

If you're ready to enhance your home with a cutting-edge Vivint system, take the first step by contacting us to order your new service today using the phone number below.

Pay Your Bill Online

Simplify the process of managing your bills with Vivint's user-friendly approach. Go paperless — or set up automatic payments through your Vivint account.

Help with Vivint Smart Energy

Are you passionate about making environmentally friendly choices? Chat with a Vivint representative to add renewable energy to your Vivint smart home today.

vivint customer service representative answering a phone call

Vivint Technical Support and Customer Service

See below for Vivint support hours and the Vivint customer service phone number:

Monday–Friday: 7:00 a.m.–1:00 a.m. EST

Saturday: 7:30 a.m.–Midnight EST

Vivint contact: customersupport@vivint.com

Call 1-801-377-9111

Order Vivint services any day of the week

Contact Vivint for new service at the following hours:

Monday–Friday: 6:00 a.m.–11:00 p.m. MST

Saturday: 8:00 a.m.–8:00 p.m. MST

Sunday: 9:00 a.m.–6:00 p.m. MST

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Get the most out of Vivint

Our team is dedicated to enhancing your home through smart systems for security, energy and automation. Upon signing up, you can access HVAC, home security, video surveillance, lighting, small appliances and other components remotely, using Vivint’s wireless technology. Check out Vivint services to see the benefits for yourself!

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vivint customer ordering vivint service online

Simplify life with online payments

Looking to simplify life? Vivint’s easy-to-use online payment portal helps you make fast online payments, keep track of your monthly bill, and set up automatic payments for effortless billing.

Pay My Bill Online

Go green with Vivint Smart Energy

Be kind to the environment while saving a few bucks. Vivint’s line of solar equipment offers the perfect clean-energy solution for your home. From assessing your energy needs to installing solar panels, we’ve got you covered. Connect with the Vivint customer service team to Go Green today!

Order Vivint Energy

Frequently Asked Questions.

How do I speak with a representative at Vivint?

To get technical and customer support we encourage you to call 1-801-377-9111 to speak with a representative.

What is the Vivint customer service phone number?

The Vivint customer service number will vary depending on your need.

New Customer Support & New Services: 1-844-959-1497
Existing Customers & Technical Support: 1-801-377-9111

Can I pay my Vivint monthly bill online?

Yes. You can pay your Vivint monthly bill online by logging into your personal account.