3 Feathers Emu Ranch & Farm

I've ordered a number of products from 3 Feathers Emu Ranch during the past five years: gradually expanding and shifting the content and quantity of my orders. I was looking forward to either visiting the ranch/farm in-person or finding its products and proprietor at a local farmers' market during a road trip through the Pacific Northwest. Then a pandemic came along, with that farmers' market impacted and my ability to go the distance postponed. I've found the online ordering easy, using Shopify. As I have never been an Amazon shopper or a high-volume, high-frequency online shopper, I'm pleased by the choice of platform. Delivery has always been quick, and I live two (large) states away. I've called a few times with questions and messages were returned promptly and cheerfully when I did not get through directly to the proprietor. I am happy to transact with this family-owned business for years to come. I had only bought quality emu-based products once before, over a decade earlier, from a vendor in another part of Washington State. That business is no longer available, at least not to an out-of-state customer. I feel lucky to have discovered 3 Feathers with a bit of online browsing. I'm glad to have heard a bit of the personal story, by phone, of taking the plunge into this business niche and lifestyle niche, in rural Lewis County, Washington.

This is the promised follow-up to my initial review. The owner of the business emailed that I should telephone; I did so. He seemed mildly interested and after several long pauses during which time he said he was 'thinking', and no substantive content, I ended the call. In a post-phone call email, he stated he would "investigate this phenomenon".