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Serving Norcross Area
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About the Business
Business owner information
Scott W.
We specialize in not letting our customers down. 316 Taxi arrives as quick as possible, every time. We also provide courier services, city to city, and out of state taxi services, typically at $1.10 per mile. Flat rates and $45 per hour charter service.
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Inxs 1.Scottdale, GA54352Sep 30, 2015First to ReviewI called this morning to get a cab to work. The guy who answered the phone wasn't awake. I asked him if he had someone he could send to come get me. He hung up. I called back. He then pretended to be an answering machine. They advertise "Great for Women". Right. This is not how to treat customers.
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Scott W.
Jan 18, 2016
When you run a taxi company you have to deal with alot of ignorant people. People who say he answered the phone, assume they know what you are doing before you answer the phone, then say he was asleep, which is obviously proved incorrect by the fact that the phone, suprise, does get answered(25-7 for over 3 years now).
Then they can't accept the fact that the phone line is answered by 'an answering machine' for their call.
It is amazingly easy to arrange a taxi with 316 Taxi, and easy to pay, yet there are people for whom
calling a taxi is very difficult. I feel sorry for them. We are so thankful for our many good patrons who
have made this small business an American success story for several years. Call anytime and if you
have only one dial, remember 1-877-EZI-TAXI.
Amber P.Norcross, GA171Jan 9, 2016The guy who answered was rude as hell. I asked him if they pick up in my area and his reply was, idk how to answer that question anymore, followed by him hanging up on me. I called back only for him to curse at me an yell to the point I hung up. NEVER USE THIS PIECE OF SHIT SERVICE. IT WILL BE SHUT DOWN IF I HAVE ANYTHING TO DO WITH IT. You don't treat people that way especially when you work in customer service. This company and that guy is a joke.
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Scott W.
Jan 18, 2016
This woman called at 4 A.M. drunk and cussing up a storm. She said she was
a lawyer and informed me she was going to HAVE 316 TAXI SHUT DOWN, apparently for
hanging up on her. This was after I informed her that yes, a taxi company can actually
send you a taxi, but first, some questions. She didn't pass the basics. It happens, and it
is sad because how can you tell someone that no, I don't want to come pick YOU up.
Just because it is a taxi company, doesn't mean we are here to put up with crap. Go screw an
Uber driver, see if I care. I am very worried about getting shut down! After several years
in business, and one or two satisfied classy customers, your 15 seconds of fame is up....
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