Advanced Limousine Services

We had three flight changes for our return from Lisbon, Portugal. Our final flight involved arrival at JFK rather than PHL as originally planned. With only a few hours notice of that arrival change Advanced had us picked up at JFK on time. Exceptional service.

We used Advanced Limo for my wedding transportation, and despite a few minor hiccups they were great to work with, and by far the most reasonably priced of the various vendors I got quotes from.

We needed bridal party transportation as well as guest transportation to/from the hotels and venue, and they were able to provide one-way transport instead of the "2-hour window" a lot of places require. (Note, I did the 2-hour window for one of the vehicles, and they were cool with me adding an additional stop for the end of night party).

I ended up with 3 runs on the limo, a small shuttle (2 hours beginning/ end of the night), and a large shuttle (2 runs). My guests were transported nearly seamlessly (apparently one of the drivers missed the venue entrance, but to be fair I missed it my 2nd time seeing the venue). They made sure no guests were left behind! Also, major bonus, one of our guests got sick on the way TO our wedding, and they didn't charge me anything extra for the cleanup.

The only issue I had was that the person I'd been communicating with was no longer at the company, and he'd give me some info about when certain amounts would be due that was incorrect, so we suddenly were requested to pay a larger deposit. It was annoying, but they worked with me to more or less honor what I was originally told.

The quality of the vehicles was great as well - I was mainly in the limo, which came with multiple light settings, ability to plug in music, and an iced bar/cupholder area so we could have champagne on the ride! The shuttle I hopped in to the afterparty was extremely comfortable, I assume the other one was too!

Andy was such a super nice man. Andy arrived on time and was an extremely safe and cautious driver - nice conversation and very pleased with the service we received!

I wish there was a choice for 0 stars. I choose this company by referral from the hotel for my wedding on 10.21.16. Booked a van to shuttle us to and from the hotel the day of. I got a call from the company the week of the October 8th to confirm & they had us being picked up from the hotel October 8th and brought to my venue then had us being picked up on 10.21.16 from my venue back to the hotel. Naturally I was annoyed, I couldn't have been clearer with, "I need a van for the day of for to and from." Strike one. They fixed it.

Next, my schedule changed for the day of, I call back the next day to cancel Morning shuttle & keep my shuttle for 10pm pick up from the venue back to the hotel. Refund will be received 48-72 business hours. Great. Mind you, still the week of the 8th.

The night of the wedding 10.21.16 leaving the venue and the driver calls to say he's out front. Now it's raining I'm in my dress we're carrying our decorations and food out to pack up our cars. The driver is parked out front. He was not pleasant from the get go. Not even a smile to me when I got in the van, you know the paying customer. About 10 of us pack in the 14 passenger van. He refused service to my husband the groom because he was too drunk. I understand the contract they can refuse the right to drive anyone however we just got married I'm pretty sure drinking is involved when people get married especially us bride and groom. My husband wasn't yelling he wasn't acting crazy. So after he refused, our best man offers the driver $50 to take my groom back to the hotel, the driver accepts the cash and my now husband pops in the front seat. So clearly it wasn't an issue then.

We're ready to leave, the driver backs up and hits my husbands truck that was parked behind him in order to pack up our stuff. The entire truck jolted and the driver was just going to take off like nothing happened until all of my guests screamed for him to stop. Not once did he leave his vehicle to check any damages done as he claims. He provided his insurance information to us. At this point the people dwindled down to about 5/6 people in the van now due to someone getting sick and leaving.

We get dropped off at the hotel, not once did I see the driver get out of the van to check anything on our vehicle I don't know if he checked his.

Fast forward to a week later, I call to confirm the company knew he hit our truck at which point they tell us we're being charged a sanitation fee. I asked for what and no one called to tell me this and decided to charge my card without my knowledge. They explained the gentleman that got sick, happened to get it alll over the seats. There was a thin strip on the back of the seat before he left. Fine. Then I said, well I just wanted to call to say that we're having our truck looked at to see if there is any damage. She said why? I told her the driver backed into our vehicle. Of course the driver didn't say he hit our truck OR that he accepted $50 to take my husband to the hotel after he initially refused him.

Someone from their office calls the driver which in turn the driver called my cell phone twice. I didn't catch either call in time so as I called back as he left me a message which I screen shot to show how unprofessional this company is! He yelled and screamed at me over and over about calling the company and filing a false claim because someone at his office told him I'm claiming there was thousands of dollars in damage. Not once did I say or claim that, all I said was we were having our vehicle looked at. We call the company and they say sorry. Th gentleman is still employed no recourse was taken and finally! After 2 weeks, I get my refund from the canceled trip that should have been provided 1-1/2 weeks earlier.

I don't know how you can run a company like this, liars, thieves, taking money after refusing service, not explaining that you're being charged for something until charged and unprofessional. Allowing your drivers to call past customers and harass them! This is one small business I will never give my money to ever again and I will make sure my family and friends in the surrounding area know that as well since they own businesses in the area.

What wonderful service! From the moment I called for our reservation (last minute I might add) I was treated professionally and with the utmost attention for our needs. We had a party of six going to the Mann Music Center for a concert. Within minutes of booking, I received an email confirmation and the day of our event, I received a reminder confirmation. Their fees were reasonable and the service was. excellent. Our driver, Rich, was the best. He helped make our evening more enjoyable. Our Lincoln Stretch Sedan was loaded with everything we needed and more! .
Advanced Limo will be used by us again and we definitely recommend them to anyone looking for excellent service and professionalism. Thanks Mark and Rich!

Best day ever! That is what my son said when I had Advance Limo Service pick him up at school along with a few friends for his 16th birthday. Prompt service, took them to 2 different places and we were so relaxed with our driver, Steve. He was a genuine gentleman who made sure everyone was comfortable and enjoyed the day. He took pictures of us all with the beautiful stretch limo and on a special request by my son, he even had his picture taken with my son. Advanced Limo even let me change the date at the last minute due to snow. They confirmed the date and time and called me to say not to worry about the weather and that we could just change the date. Best Limo Company! One more great reason to use Advanced limo, since it was a weekday there was no minimum of 4 hours.
I can't say enough how pleased I was with Advanced Limo Service.

We used Advanced Limo for our wedding on 7.9.17. The staff from the very beginning with the booking, until the very end were super helpful and professional! They made an already stressful time, way less stressful! Rob Reed, made sure that our reservation was all set and secured; ensuring all details were perfect. Dave the driver, was early and ensured the wedding party was well taken care of the whole time. We will be sure to recommend Advanced Limo to everyone we know! Thank you for making our special day even more special!

Although the driver himself was a great guy and none of this was his fault, I couldn't recommend this company to anybody.

I hired them for my wedding in Doylestown, PA . The plan was to pick up myself and my groomsmen at the hotel, drive us to the venue, then the limo would return to the hotel and pick up the bridal party

Even after contracts were signed 3 months in advance, deposits paid, and confirmation phone calls were made as recent as 2 weeks prior to the event, they STILL somehow had down the WRONG pick-up time! The pick up time they had listed for us was 1 1/2 hours after the agreed upon time, which would have nearly ruined the wedding had it happened that way. We only avoided disaster after a series of frantic and increasingly angry phone calls to their office to get the limo dispatched earlier.

When the limo finally arrived, there was only time for one trip, so I had the driver just take the bridal party to the venue. My groomsmen and I ended up having to jump into our cars and drive separately to the wedding. On an already hectic and stressful day, this was the last thing we needed.

In the end, everything turned out just fine but thanks only to our own flexibility. I wouldn't recommend hiring this company but if you do, have a Plan B in mind.

I love this place! I use them for everything! The girls in the office are very helpful they always know how to make sure we've always been on time and never miss a flight or trip! The owner is very kind and always cares about his clients! The drivers are always professional and picking us up on time and early!