Alamance Ear, Nose & Throat
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About the Business
Serving Alamance County and the surrounding areas for more than three decades, Alamance ENT has built a reputation of excellence by consistently delivering a remarkable patient experience. It starts with listening to the patient. The professionals at Alamance ENT seek to understand your needs and concerns, then evaluate how best to move forward. It's how we've delivered outstanding care from the beginning, and it's how we'll serve generations to come. Contact us today to schedule your appointment - we look forward to seeing you.
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- Bonnie F.San Francisco, CA03Jan 12, 2024
Dr. Pelkey has been a true gift to our family. Her kindness, patience, and competence have helped my husband and I to get just the right hearing aids for each of us and to use them as effectively as possible.
The entire staff of the Audiology Center of Alamance ENT is amazingly helpful and kind. We are so blessed to have this resource in our community.Helpful 0Thanks 0Love this 0Oh no 0 - Melissa C.Glen Raven, NC06May 1, 2023
My daughter was seen on Thursday to have her nose cauterized due to excessive nose bleeds. Was told by the doctor that if it started bleeding to call him. It started bleeding again the very next day. She called. Was told to pinch her nose for 8 minutes. It started bleeding again on Sunday. They told her to pinch her nose for 15 minutes. The whole purpose was to STOP the nosebleeds. They just want the money. They don't want to help!
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Sherrie P.
May 3, 2023
We will look into the matter and figure out what happened and try to address your concerns. Please call us directly at 336-226-0660 and ask to speak with the clinical manager.
- K H.Silver Spring, MD03Oct 4, 2021
This practice is one of the best ENT practices in the country. The entire staff (front desk, nurses, assistants) are all professional, courteous and helpful. Dr. Vaught has a wonderful bedside manner and he's also very smart and personable. I highly recommend Alamance ENT!
Helpful 0Thanks 0Love this 0Oh no 0 - Catalina N.Burlington, NC03Nov 3, 2020
Front staff has a terrible attitude. Whenever you're not feeling well the last thing you need is someone to be disrespectful. I would rather make the drive to chapel hill than have to be treated so poorly again.
Helpful 2Thanks 0Love this 0Oh no 0 - Sandie K.Burlington, NC03Sep 9, 2018Updated review
My experience with this Audiology Clinic was a pleasure. I wasn't sure what to expect. The building is easy to find and has close parking areas. It is located right across from the Alamance Regional Medical Center.
From the beginning to the end of my visits, I felt very welcome and comfortable.
The actual hearing test was painless and simple. Dr. Pelletier's directions were easy to follow. I felt relaxed and confident. It was really kind of fun.
After the hearing test, the results were clearly presented to me.
As it turned out, I had a borderline hearing loss. She suggested hearing aids could improve my hearing but the final decision was left up to me.
After talking with my husband and family, I decided to try hearing aids. Just as the hearing test was simple, so was the fitting and delivery process. They are actually easy to use and take care of. They were made to match my hair color and are not noticeable at all.
If I ever have any questions or concerns, I feel they will be genuinely happy if I call.
I forgot to tell you how friendly and efficient the office staff is.
I highly recommend you make an appointment here if you have any concerns about your hearing statusHelpful 0Thanks 0Love this 0Oh no 0Nov 2, 2016Previous reviewThis is an excellent care facility. It is very modern, clean and easy to navigate. The atmosphere is welcoming and the receptionists are very friendly I felt comfortable.
My appointment was very close to the time scheduled. During my actual consultation and exam, I never felt hurried or anxious about what the procedures for hearing tests would be.. All instructions given to me were clear and calm.
After the hearing test, the doctor related in detail the results in terms I could easily understand. I never felt pressured or intimidated. Any questions I had were answered openly and honestly.
When my hearing aids were delivered and the personalized fitting was completed, I was amazed. Using and taking care of my hearing aids was explained and practiced, so I was confident when I left the office.
My follow up visit was very satisfying. I know I am welcome and encouraged to call with any future questions, concerns or issues I might encounter. I know they are there to help me. I could "hear" them tell me so. - Val P.Burlington, NC02Jan 9, 2019
Excellent professional audiology care! From testing, to discussing options, to fitting the aids and later following up with adjustments to enhance my ability to hear - - the entire experience of obtaining my first hearing aids was more comfortable than expected because of the wonderful care I received here. I highly recommend their service!
Helpful 0Thanks 0Love this 0Oh no 0 - George S.Graham, NC01Feb 18, 2019
This is the best practice! Dr. Juengel and staff provide excellent service. I highly recommend them!!
Helpful 0Thanks 0Love this 0Oh no 0 - Anjelica H.Burlington, NC01Mar 8, 2013First to Review
The doctors and staff were very nice and helpful, but what I didn't expect was the huge bill I received after an office visit. I paid a specialist copay, but received a bill for nearly two hundred dollars from a test billed to the insurance that was "non covered". This was never explained to me the day of service, or I would have declined the test. If you are going to be a regular patient at this practice, you had better make sure you have very deep pockets!
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