All Out Moving & Storage

The guys that moved me were really great! Quick, great personalities, took really great care of my things, helpful and they made this move fun. My only complaint is that I feel that I didn't fully understand their payment structure and felt the rate was a a bit high for a short move.

DO NOT USE THIS COMPANY- check BBBB review and all social media platforms for complaints about this companies post-move follow-up service and claim handling and be fully aware before you give them your money.

Fantastic & amazing service! Fair pricing, too! Excellent communication and friendly service from start to finish. The moving guys are experts, respectful, careful with our belongings. Highly recommended!!

It's been five months and I am still waiting on my compensation. During the move from Chattanooga to Florida, there were two things damaged in the move. My clothes in one of the wardrobe boxes somehow got wet, not sure how that happened, and my TV stand was broken in the move. I was told that they would pay me $150 for the broken stand. It's been five months and still no compensation. I have called repeatedly but no one will respond. This is not how you do business!

This was the fourth moving company in 20 years we have used in this area. First I must say these guys worked very hard and spent a lot of time insuring our furniture was well wrapped and secure. This would be the first time we haven't had a lot of damage to our furniture. We ordered three but only had two show up. It took many additional hours than expected because of the shortage of man power and the cost was 60 % more than the original quote.
I felt was very excessive. But, we did have the third guy show up half way through the day, and everything was done well. Even though the total price was very excessive, we felt these guys deserved a tip and were happy to pay them for their hard work. I would suggest, that the person providing the quote do his home work. 60% over quote?

We had a great experience. They were only about 20 minutes late, but they called ahead to warn us. One of the guys had partied the night before and was sleeping in the truck for 15 minutes, but they were very forthright.

Nothing was broken!

They all had great personalities.

We welcomed them into our restrooms multiple times because they were like family towards the end!

Jaylen Robert and Richard helped us move and I am so grateful for them all! They did an amazing job! Jaylen was especially exceptional! Makin sure all was on point, done quickly and safely. We had 4 flights of stairs and they moved everythin quickly and safely. We will be usin All Out again. Thank you Jaylen Robert and Richard for everythin!! U guys were amazin!

The experience started out great. The owner was pleasant and communicated reasonably well. The movers themselves were on time and though a bit slow we realized it was because they were wrapping items well. It was after the move was completed that things fell apart. That evening, once my WiFi, had been connected that I realized our 65" television was damaged when I turned it on to program it. We immediately contacted the company. I provided pictures, filled out the claim form, etc.

Last week the owner informed me that the insurance company had denied the claim. I spoke with him at length when I called him and stated how unfair this appeared to be since it was working prior to the move. He stated he believed me but it was the insurance. I literally begged him to try again since I had just had the mother board replaced through the company I purchased the television from.

I just heard back and he stated again the insurance had denied the claim. I felt since this was a vet owned company and my husband is vet as well that honor meant something. He stated he believed me it was functioning appropriately prior to move yet he has made no offer other than to go through his insurance. The sad part is his "contact" says they're concern for moving electronics is why they offer to place them in the personal vehicle of the client yet no such offer was made. He never even responded to my husband when he left a message on his voicemail trying to find out about claim.

Overall, everything else went well and the movers themselves worked hard. It is just an expensive lesson to learn to move your own electronics.

Do NOT use All Out Moving. The team of movers they provided us damaged multiple pieces of furniture. They were slow, and the damage was due to a lack of common packing sense. In addition, the company they use for Moving Insurance, Move Smart Move Management, LLC, is a complete scam. They are happy to take your money for a policy, but if actual damage occurs, they will just stop responding to you. I was told they had 120 days to respond to a claim. 120 days was on October 6th, 2022. I have attempted to contact them multiple times, and there is no response. All Out Moving has not responded either. I am currently working with an Attorney, and I will be made hold. You do not want this headache, do not use All Out Moving.

Worst moving experience possible. The guys who came to do the move were pleasant and curtios but not exactly careful with my belongings. They were very quick to bring to my attention when things that were damaged or broken before they loaded them on the truck to my attention but when it came to them breaking or damaging my things they never said a word. My 6 months old 3k refrigerator has over a dozen dents and dings and only because my wife noticed a scratch I doubt they would have said a word along with all the other items that were damaged. I tried numerous times to contact the owner though Email and direct phone calls but never got the courtesy of a reply. The last time I talked with Carlos who was the person who organized the job in Nov 2021 about where my money was for the damages I was told it would take up to 6 months for my refund. The move was on August 14th 2021 and as of Jan 30th 2022 I have still not heard anything from this company. I would not recommend or ever use their service again and I will contact them once more to see where my money is before I take them to small claims court.