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About the Business
Check us out on Google where you can get a more accurate portrayal of our reviews regarding our services: reviews.alpacamove.com
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Ask the Community
Q:
Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?
A:
Yes. Alpaca Moving offers full-service long-distance moving within the continental USA. Give us a call to begin a quote as prices vary based on many variables.
Patrick G.Â6 months ago
Recommended Reviews
Overall rating
9 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Joselyn S.Los Angeles, CA0233Sep 5, 2023
We used Alpaca moving a couple weeks ago for a uhaul truck unload. We had a miserable experience in CA with the uhaul loading company the day before, so I was very pleasantly impressed with our experience with Alpaca. They showed up on time which was fluid as we were driving back from CA. Patrick was extremely responsive and easy to work when I'd send updates on our arrival. He brought Mason and Colby with him. All three of these guys were amazing! They listened when we asked them to put things in specific rooms and worked with a smile and friendliness that was refreshing. They put our beds/frames together as promised, un-shrinkwrapped everything, and made sure we were happy before they left. They even helped us move the truck at the very end!
I can't even thank them enough for a very pleasant unpacking experience. They will forever be my first call anytime I need a mover!Helpful 0Thanks 0Love this 0Oh no 0 - Dana H.San Marcos, CA16812Jun 18, 2022
If you are looking for a professional moving company call Overall Moving, they came to assist in unloading a truck when the Alpaca Moving team was unable to unload heavy Restoration Hardware furniture. Alpaca was totally unprepared for the task at hand.
The owner of Alpaca, Patrick, was totally unprofessional, sending me several text messages blaming us for his teams poor performance and demeanor.
Lesson learned you get what you pay for, cheaper is not always better!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Patrick G.
Jul 24, 2022
Dana, thanks for your input. We've had a chance to review your service and feel the need to provide some of our own as your review misinforms the public. You contracted us to unload your moving truck into storage in advance and we informed you we would only have two available crew members to do so on your requested date, the rest of us were out of state on a move. Our two crew members arrived on time, prepared with equipment for your unload but were not allowed to begin for hours because you and your husband felt one of our workers was not up to your standards (too skinny, not your skin color of choice). I stopped what I was doing on our move out of state to call you, our crew, and then contact Donovan, a competitor we know in your area, to see if he could swing by to appease you and your husband with offloading the large piece, even though our crew of two was more than capable of doing so on their own. He agreed, and when he arrived with nothing but himself, Donovan and one of our workers unloaded your piece while our other worker watched. Then not 5 minutes later, Donovan left, but not before milking a review out of you, meanwhile, our crew finished your unload into storage without incident.
You were charged only for the time our crew spent actually working on your unload into storage, our agreed upon rate. You were not charged for the two hours our crew wasted waiting on you and your husband to allow the work to begin. You were not charged for my time wasted coordinating the arrival of another mover more suitable to your "standards." We understand the uncertainty someone may have when they hire movers to move a large piece and they don't get "bodybuilders," however, you don't need to be muscular and strong to be a great mover. You need common sense, a good attitude, and hard work ethic, of which we all have at Alpaca Moving. Our crew that you deemed unfit has loaded and unloaded pieces similar to what you had, as well as larger items like hottubs, gymsets, pianos, etc. all on their own. - Patty C.Prescott Valley, AZ176Jun 2, 2023
Patrick and everyone we dealt with at Alpaca moving were refreshingly upfront and honest regarding every aspect of our cross country move. We were informed at the very start what the move would cost and how the charges were determined. Patrick did not upcharge for anything once he provided the initial quote. Another local company wanted to weigh everything that may have differed from the original quote and naturally we didn't know the weight of everything so there was no way to know what a truly accurate cost would have been. You will not be disappointed if you chose Alpaca for your move!
Helpful 0Thanks 0Love this 0Oh no 0 - Christina G.Prescott, AZ039Feb 5, 2023
I needed help quick (last minute) moving a refrigerator. Called a few local companies, they were busy already booked up with bigger jobs. One referred me to Patrick. I was quick to call and needed same day service. So happy to have made contact, got my project flawlessly completed. Couldn't ask for better service, timing and professionalism. He was on it!!
Helpful 0Thanks 0Love this 0Oh no 0 - 032Mar 16, 2023
Reached out to this company as a referral and the gentleman was very unprofessional and disrespectful to us and didn't want our business for a 4 hour loading job. Not sure what we did wrong bit want everyone to know to be careful. If this gets flagged and removed then we will gladly post screenshots of whoever texts from the number ending in 8888. Your choice
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Patrick G.
Mar 27, 2023
We don't have any record of a phone call, voicemail, or electronic message from anyone with your name or matching your service description. Furthermore, a woman typically answers our phones, not a gentleman. You have the wrong company and this review has been flagged for removal. A quick search of your previous reviews reveals that you have multiple similar negative reviews posted to other businesses claiming the same false information as you have here.
- Rob L.Rancho Santa Margarita, CA3563Aug 31, 2022
Patrick fit us in at the last minute and got our move done in record time. Very pleased with the service. Will definitely tell everyone I know to use Alpaca Moving when the need arises.
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Patrick G.
Sep 13, 2022
Thank you Rob, it was our pleasure to assist with your move.
- Pamela Z.Gilbert, AZ40161May 10, 2021First to Review
Patrick and his helper were amazing today. My scheduled mover didn't show up and Patrick was at the UHaul picking up my 2 boxes within an hour of my call. He kept me informed during the entire process. They padded up the furniture and helped me get the correct locks for the boxes. Patrick went over and above when he purchased extra straps to ensure the furniture stayed in place during storage. They were both professional and responsive. I highly recommend them to pack/move. I will use them again.
Helpful 0Thanks 0Love this 0Oh no 0 - Gregg C.Phoenix, AZ010Oct 13, 2021
Alpaca moved our furniture from Prescott Valley to Anthem. I would not hesitate to call them if we were to move again. Great team work. Reliable. Treated our furniture as if it was their own.
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Patrick G.
Sep 13, 2022
Thank you for choosing Alpaca Moving!
- Dawn S.San Francisco, CA01Aug 4, 2021
We had requested a quote from North American Van Lines and Alpaca Moving. We thought we would go with Van Lines but, when I contacted them, they said since they didn't hear back from us right away they booked someone else on our moving date. This was actually a blessing in disguise. We called Alpaca frantically and they said: "Sure, we can do it!" Alpaca was much less expensive but perhaps offered even higher quality service! Very professional, courteous, on time, I was beyond pleased!
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Patrick G.
Sep 13, 2022
Thank you for choosing Alpaca Moving Dawn! While we may not have the nationwide contracts that van lines do, we are all experienced movers that provide a much more personalized moving experience for anyone who chooses to hire us. No Llama Drama on your move day!
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