Altra Collision Center

This place is awesome. Casey, Roger and Kelly go out of their way to take care of their customers. They are highly professional and perform excellent repairs. I have used their services twice once with a totaled vehicle and just recently for a minor dent. I have never been treated this well within this type of business. I give my highest recommendation and will never go anyplace else

John Eastin
Phoenix

I had a string of bad luck (3 accidents in a year) and Altra has repaired and restored my SUV back to its original glory each time. They have great communication throghout thr process and I had no issues coordinating between them and my insurance company. Everything was very easy.

I got rear ended on the Freeway in my Jeep. Brock walked me through the whole process. The team at Altra collision is awesome and my Jeep looks and drives great !

Very pleased with their work. Repair was completed on schedule and my car looks like it did when I bought it. Thanks to all the folks there

Casey told me 3 weeks it took them 8 weeks!!!!! Never in a million years would I recommend them or use altra again, the absolute worst experience ever!!!!!

Altra and Brock are amazing. Friendly, honest, and kept me up-to-date on al repairs. They were able to get my in right away and the work they did came out perfect. Thank you!!

Had a side mirror issue that I needed fixed quickly. These guys were fantastic. Walked me through the whole process and gave me regular updates. Couldn't be more happy with the service.

Their ad says walk-ins welcome and it is absolutely true. Casey came right out and assessed my situation and advised me of my options. So quick, so friendly. I loved my experience with Altra Collision.

They speak well but when it came to the work my vehicle was still vibrating a lot and the undercarriage was not fixed. I had to take it back just for them to take it to a muffler shop. They just yanked it over which I learned later on that day did fix for help anything. They only replaced " fixed " two out of the four tires and they were rusted out already. My two tires looked almost still brand new compared to what they did. To make it worse they charged me extra fo replacing my newer tires for their rusted ones. It got to a point I was tired of come back to that place for them to fix what needed to be fixed the first couple of times . The only thing that was offered to me was sorry again and cold coffee without any cream. Make sure you check everything out multiple times then check more if yo decide to go there or it's the closest location so to speak. Please apply this feedback and I hope that it doesn't get deleted.

Overall very happy with the work that was done on my vehicle after a collision. Office staff was extremely professional and friendly at all times. Brock was my main contact and was really helpful throughout the whole process. Although the repair took longer than anticipated,(awaiting factory parts etc) the ongoing communication helped the situation a bit. I know they worked hard to help solve any issues had.
I would recommend this location. Thanks again Brock and team.