Review Highlights
“Jennifer gave me a great pedicure, but seriously everyone's good.” in 6 reviews
“Jackie is my girl :) The people who work here- henry, Tina, Tom, tony and Jackie are all so wonderful.” in 6 reviews
“5 days after getting my nails done by Jackie, they still look like I just had a manicure an hour ago!” in 3 reviews
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Overall rating
93 reviews
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- Crystal G.Cary, NC61782Oct 20, 2023
I find it difficult to write bad reviews but after 24 hours I feel like it's safe to say this is one of the worst service experiences I've had at a salon. I originally just wanted my eyebrows waxed, she didn't ask what shape or how thin I wanted them, which made me nervous. She starts waxing and the wax is too hot so I already know I'm going to be swollen and burnt after. THEN she starts plucking huge chunks of eyebrow out and I wanted to cry. When I finally got to see what had happened I literally couldn't believe how awful they looked. She was a nice lady but Jeeze.....I wanted to look better not worse!
I needed my nails done too and regret allowing her after the eyebrows. She cut my finger with the cuticle clippers pretty badly.
I'm going to have to fill my eyebrows in for a month or two and am slightly traumatized by the whole thing. Probably won't be getting waxed for a long time!Helpful 0Thanks 0Love this 0Oh no 0 - Aug 3, 2023
My friend and I only see each other once a year so we booked pedicures at the same time here one a Wednesday afternoon to catch up. They sat us beside each other but did my friend's whole pedicure before starting mine and moved her to a different area to dry so that was a bit disappointing. However, they did a very good job on my toes.
Helpful 0Thanks 0Love this 1Oh no 0 - Bee W.Chattanooga, TN011Apr 18, 2023
I made an appointment this past Friday. The wait wasn't long, but things seemed disorganized. I was sat at table one with an older man, he asked what I wanted and after saying 'acrylic nails' without giving me the opportunity to elaborate - he started.
The service was quick, I left with three nails bleeding. The acrylic is uneven, and the paint job is uneven on each nail.
When asking for a jewel on top, he offered me a small one without showing what the options were. He told me "this isn't small, this is big" and proceeded to apply them.
I'm incredibly unhappy, and will be finding a different salon to fix this atrocious service.Helpful 0Thanks 0Love this 0Oh no 1 - Andrea S.Blacklick, OH837Jan 3, 2023
My niece and I came on NYE. We were visiting from Ohio. I called the day before and they were able to get us in next day together. Both our technicians were nice and polite. We were taken about 15mn after we arrived. There were many polish options and my pedicure was efficient and well done. Not many techs know how to deal with my big toe nails that grow inward. My niece was very happy with her full set. Highly recommend and we are avid nail clients!!!
Helpful 0Thanks 0Love this 1Oh no 0 - Kim ..San Francisco, CA03Nov 22, 2023
Tina did an excellent gel manicure and pedicure today I was very happy with my service.
Helpful 0Thanks 0Love this 1Oh no 0 - Kreative R.Southeast Washington, Washington, DC046Jul 27, 2023
My tech name was Jackie and she did an amazing job. She was a bit shy at first but she came around. She's from Maryland by way of Seattle. I love my nails
Helpful 0Thanks 0Love this 0Oh no 0 - Kelly A.NC, NC053Apr 28, 2023
Horrible experience and damaged cuticles! "Nail art" looks like it was done by a child and took 2 hours! They had to be soaked off so they could get them done elsewhere. I'll let the pictures tell the rest of the story of what she wanted vs. what she got.
Helpful 0Thanks 0Love this 0Oh no 0
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