Balanced Medical Solutions
Updates From This Business
The Power of Semaglutide Weight-loss Injections
Balanced Medical Solutions proudly offers… read more
Testimonials like this are why we do what we do!
As the San Francisco Bay Area’s premier sexual… read more
Our SPRING SPECIALS are finally here! 👏🏻
💙 $299 Weight Loss Eval + 30 days of Semaglutide*… read more
Regenerative Medicine is a Game Changer!
Regenerative medicine is focused on new treatments… read more
Don't give up on those new year's resolutions!
We can help!… read more
Unpacking The Root Causes Of Weight Gain
Weight gain is a complex issue that cannot be boiled… read more
Happy Holidays from Balanced Medical Solutions!
As a special gift to you, until 12/31/23 you can… read more
Revolutionizing Healthcare: Regenerative Medicine
The field of medicine has witnessed remarkable… read more
Black Friday Special until 12/08/23!
There's still time to enjoy our incredible Black… read more
What Is Semaglutide For Medical Weight Loss?
Semaglutide (AKA Ozempic®, Rybelsus®, and Wegovy®),… read more
TAKE ADVANTAGE OF OUR NEW YEAR'S SPECIALS!
Happy 2023! All of us at Balanced Medical Solutions… read more
Regenerative Stem Cell Therapy For Anti-Aging
Regenerative stem cell therapy is the ultimate… read more
Take advantage of our best special of the year!
Happy Holidays! Get your initial evaluation with… read more
Peptides like Ipamorelin for Health Optimization
If you’re looking to improve your libido, maintain a… read more
GLP-1 Meds for Weight Loss: What are They?
GLP-1 weight loss medications include Semaglutide,… read more
What is NAD+ IV for Anti-Aging?
Nicotinamide adenine dinucleotide (NAD+) is a… read more
TAKE ADVANTAGE OF OUR BLACK FRIDAY SPECIALS
Enjoy 25% OFF any new treatment until 11/30/22,… read more
What is Regenerative Medicine?
Regenerative medicine refers to therapies that are… read more
Proactive Men Take Control of their Sexual Health
Say “goodbye” to low libido, erectile dysfunction,… read more
Don't Miss Out On Our Fall Specials until 11/15!
At Balanced Medical Solutions, we are always finding… read more
What Causes Erectile Dysfunction (ED)?
Balanced Medical Solutions has helped thousands of… read more
What is Semaglutide for Medical Weight Loss?
Semaglutide (Ozempic®, Rybelsus®, and Wegovy®), is… read more
Women's Sexual Health
If problems like vaginal dryness, low libido, and… read more
Sexual Health Services for Men
Sexual health plays an important role in a man's… read more
A Shared Intimate Journey
We're here to help bring you closer and spice up… read more
Anti-Aging Treatments Can Help You Feel Younger!
Although it is impossible to stop the clock with… read more
Treatments for Peyronie's Disease
Penises vary in shape and size, and having a curved… read more
Free Hormonal Imbalance Quiz for Men
Guys, if you're always tired, have insomnia, are… read more
Free Hormonal Imbalance Quiz for Women
Ladies, if you're always tired, feel irritable, are… read more
Testicular Atrophy Solutions
Testicular atrophy, a decrease in the size of your… read more
Services
Portfolio from the Business
Sponsored
Weight Loss with Semaglutide, an FDA-Approved Weight Loss Treatment
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Body Sculpting with HI-EMT
2 Photos
Low Testosterone Treatment
2 Photos
Erectile Dysfunction
2 Photos
Highlights from the Business
Certified professionals
Speaks Spanish
Consultations available
Beat or match prices
LGBTQ friendly
Virtual estimates
Photos & videos
Services Offered
Verified by Business
Medical Weight Loss Program
Weight Management
Weight Loss Programs
Review Highlights
“Not only that, but when I met with Adrian, his demeanor alone is naturally laid back, and he is a good listener.” in 10 reviews
“On another note the PA was very understanding of my symptoms and did a very good job on my procedure.” in 4 reviews
“I came in for bioidentical hormones and my hormones have balanced and I also have so much more energy.” in 6 reviews
About the Business
Business owner information
Adrian N.
Specialists in medical weight loss, regenerative medicine, hormonal imbalances, and sexual health. Their compassionate team offers the latest solutions, including FDA-Approved weight loss treatments, bio-identical hormone replacement, and stem cell therapies at their clinic in Hayward, CA, in the San Francisco Bay Area. Their skilled, experienced medical team offers strategies for individuals and couples who want to lose weight, turn back the clock on aging, and optimize their sexual health and overall wellness. The experienced physicians at Balanced Medical Solutions were some of the first to provide integrative, whole-patient sexual wellness, anti-aging, and stem cell therapies in the San Francisco Bay area. They also offer the latest advancements in medically supervised weight loss to help patients achieve and sustain healthy body weight, build muscle, and enjoy a more physically active life. Learn More
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Location & Hours
Amenities and More
Ask the Community
Q:
Hi , do you help with losing weight?
A:
Yes, we offer medical weight loss services. More info at: https://www.balancedmedicalsolutions.com/services/medical-weight-loss
Adrian N., Business Manager2 years ago 1 person found this helpfulQ:
Do you offer dexa scans for bone density and body composition?
A:
Hi Arman, Thank you for your interest in our medical clinic. We do not offer dexa scans for bone density and body composition here. If there is anything else we can assist you with please let us know. Happy… more
Adrian N., Business Manager2 years ago 1 person found this helpful
Recommended Reviews
Overall rating
40 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Alex B.San Carlos, CA2333May 20, 2022
I called Balanced Medical after a friend was raving about his experience on TRT. I was skeptical at first but I've had really good results. My energy level improved immediately and I noticed my mood got much better, even though I'm the type that's always in a good mood to begin with. I do little things like start talking to random strangers just walking down the street.
I had plateaued in the gym for years. After only a month on TRT, I started adding weight to the bar. I'm a little over a year into the treatment and I've had consistent gains to the point where people comment when I lift. I'm 42 and I'm outperforming the 20 year old's. My body also doesn't store fat like it used to. I feel like I can pig out (on the right types of food, not cake or junk food) and it all goes to lean muscle.
I didn't think I had any libido issues before but that has improved as well. I won't go into details but it's just better in every way. The TRT would be worth it for this reason alone.
In my opinion the price is reasonable and it's well worth it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Adrian N.
May 24, 2022
Dear Alex, thank you for taking the time to review your experience with our clinic and your treatment. We are so glad to hear that you have seen an improvement in all the areas you were looking to improve (and then some ;). We look forward to continuing to be your partners in health and optimization.
In health,
Balanced Medical Solutions Management - Liliya Y.San Francisco, CA01Apr 29, 2024
Unprofessional doctors. They are lying about provided services via phone. The information on website is not accurate. They don't provide specific treatment. I made an appointment and after an hour and half of waiting and taking blood test, the doctor just said, "no, we don't do this kind of treatment", that I was signed for visit.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 30, 2023
I heard about this practice and decided to check it out. Glad I did. NP Larisa was easy to talk to about my medical history and weight loss concerns. Staff associate Adriana assisted with the necessary instructions for my at-home injection instructions/care. I really need help losing weight and I've chosen Balanced Medical Solutions to guide me. So far, so good. But I'm also incorporating exercise and eating healthier.
I follow up with NP Larisa next month. Give them a call and arrange for a consultation. Check their website as they offer various medical services. Convenient East Bay location. Clean, sanitary environment. Friendly, professional staff.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Adrian N.
May 1, 2023
Dear Trina,
Thank you for taking the time to share your experience with our clinic and team via Yelp. We take great pride in providing excellent care and are glad you chose to partner with us. We look forward to being your allies every step of the way in reaching your health and wellness goals. As you know, all follow up visits are free of charge.
In health,
Balanced Medical Solutions Management - Gail I.Loleta, CA5121Mar 22, 2024
The front staff and their own "call center" is a chain, and are pitifully ignorant of what this pill mill is serving. As well as disorganized. I had to call them several times because they were communicating not at all. I asked over and over, do you use BioTe brand pellets. "Oh, yes." The non physician owner/manger said it's "bio identical", so it's the same pellet. It is NOT. Women MDs need stamina. I'm in a hospital all day. I need this medicine. I paid $799 and didn't get BioTe because of this shoddy operation. The PA told me Russian medical school was "as good as the US" and that getting her PA "was easier". Why did I need to hear this? Weird. I was obviously dissatisfied and I heard this crap staff and PA laughing about me. So they are jerks who need thicker walls in this like of an establishment. I am new in the area and picked the worst place obviously. Looking for better treatment options obviously.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Adrian N.
Mar 22, 2024
Hello Gail,
Thank you for taking the time to share your experience with us. We do see that you had two interactions with our answering service, which is limited in what questions they can answer, since their primary function is to just take messages. We answer all messages in the order they were received upon reopening. It looks like you called on 3/11/24 at 9:49AM and got our answering service because our three phone lines were busy. We returned your call at 10:22am later that same day, but were unable to reach you so we sent a text message and email. You also called on a Saturday at 1:38pm and then called us again the following Monday at 8:30am, when we were still processing call backs (we are closed on the weekends).
Re: BioTe - that is a brand name of the same exact pellet we use, but we use the generic version from a reputable U.S. pharmacy, which we are happy to share with you. Our apologies if there was any confusion about this.
BHRT through pellet is not the kind of treatment that shows results immediately. We do follow up lab work for all of our patients about 4 weeks after insertion to see changes in levels. If it does not, we make adjustments and increase dosing, as needed, free of charge.
As far as our PA sharing some information with you that you didn't feel was relevant, our apologies. She got her PA credentials at Stanford Medicine and perhaps she was just making small talk regarding shared experiences since you are also a medical provider. We will certainly speak to her about this. We will also follow up with our team to assure no one feels uncomfortable in any way. Our team is disciplined, but they like to joke around and keep things light, but never at the expense of a patient. If we find, after our investigation, that they have done this, be certain that there will be disciplinary action as this is not tolerated.
Again, we are very thankful for your feedback so we can do even better. It is our utmost wish for everyone that partners with us to feel taken care of, comfortable, and see great results. We are regretful that we did not meet or exceed your expectations. One of our managers will be reaching out to you to learn more about your experience and try to make things right with you.
In health,
Balanced Medical Solutions Management - Larry W.SoMa, San Francisco, CA01Mar 2, 2023
BREAK THROUGH IN STEM CELLS FOR USA?
first had stem cell treatment in Tijuana about 2010...was not available here.
Then about 8 years ago at Steadman Clinic in Vail so not my first rodeo.
Was about ready to follow Mel Gibson to Panama after the Joe Rogan bit as I wanted mesenchymal cells; not just like my own before. Then found these guys offer it and at 1/2 the price of Panama, Mexico. etc. and it's USA!
Did it work? Too early to tell just had it yesterday----but i can say--
Facility, care, ease of appointment etc., was better than I expected--well run---no high-pressure stuff and they do know what they are doing. Impressive.
This is my first choice now. IF you are going to try this approach...no need to go another place.
Will follow up with results in a few months. In the past it has worked and allowed me to keep running at a competitive level so see no reason this will not be even better
larry williamsHelpful 0Thanks 1Love this 0Oh no 0Business owner information
Adrian N.
Mar 2, 2023
Dear Larry, thank you for taking the time to share your experience with our clinic. We take great pride in providing the highest quality care and indeed, we only source stem cells from U.S. stem cell banks that have strict FDA-protocols for the ethical harvesting, storage, transport and treatment of the stem cells.
We look forward to hearing how the treatment worked for you. In the interim, we are always here for you if you have any further questions or needs. As an established patient, all your follow-up visits over the phone or in person are free of charge.
In health,
Balanced Medical Solutions Management - Sam G.Union City, CA711266Jan 19, 2022
I think the office staff are very welcoming and seem to be attentive to the patients. I can't say the same about the PA. She was abrupt, I felt rushed and that she whisked in and out of the room never paying attention to both my prefilled form or what I had to say only to have the "closer" come in with prices and "the program". Maybe others have had better experiences, I sure didn't. I felt like I was being persuaded to spend $1200 for three months and when I saw the program, I realized it was NOT a customized tailored program as I was told but rather a generic program they hand out. Just didn't get a good vibe that my health was the primary concern, but signing up for a program was.
Helpful 5Thanks 1Love this 2Oh no 0Business owner information
Adrian N.
Jan 20, 2022
Dear Sam,
Thank you for taking the time to review your experience with our clinic. We work hard to make sure all of our patients feel comfortable and receive the care they come to see us for. We regret we did not meet or exceed your expectations and that you felt uncomfortable with your recommended treatment plan (we do not offer the same "program" or treatment plan to everyone since every patient is different). Our providers review all answers to our detailed intake forms, vitals, and other notes entered in a patient's chart in advance of even entering the room to see a patient. Thus, when they begin the consultation, they already know a great deal about each patient and during the exam, they discuss anything that needs more details or clarification.
As far as guaranteeing results, it would be irresponsible and against best practices to make any guarantees because medical treatments affect different patients differently. We offer the treatments that a patient qualifies for medically and that we feel will have the highest level of success, based on medical protocols and our decades of combined experience in this field. This is also why we offer free follow-up visits and request monitoring labs during treatments that warrant it. We make adjustments, as needed, if a patient is not responding to a treatment, as was expected.
We would like very much to make things right with you and resolve your concerns. Please give us a call at 510.679.3300 and ask to speak to a manager.
In health,
Balanced Medical Solutions Management - Rein D.Irvington, Fremont, CA0178May 27, 2023
I can say the team and the guy practitioner Adrian who is working at night is the best speciall Adriana for me is the best. She has a very good bedside manner and very charismatic. Thank you guys!
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Adrian N.
Jun 13, 2023
Dear Rein,
Thank you for taking the time to review your experience with our clinic. We are always happy to know when our patients feel comfortable and confident that they are in good hands. "Your health is our priority" is one of our mantras and we stand behind this ethos wholeheartedly. We look forward to seeing you again and that you achieve all of your personal health goals.
In health,
Balanced Medical Solutions Management - Keith D.Hayward, CA25197Sep 29, 2020
This is what 10 months with Balanced Medical Solutions looks like. Adrian has guided my journey every step of the way, providing a personalized treatment plan, advanced therapies, and sound advice in a quiet, calm, and clean space. The staff are all fabulous - espically Larissa, Sergio, and Ana - and they have all played a significant role in my quest towards a healthier lifestyle that is full of wellness and vitality.
My partnership with Balanced Medical Solutions has delivered exceptional results at the healthy and sustainable pace of 1.5 pounds per week - leading to a loss of 65 pounds to date.
I have been a Kaiser member my whole life and do believe they deliver quality Healthcare. However, they are bound by their large systemic and beauracratic parameters, while the team at Balanced Medical Solutions has access to rapidly evolving medicine and cutting edge technology to deliver real results.
There are certain things in life you should always invest in - your life and wellness should be at the top of that list. When you go see Adrian expect to spend some cash because breakthrough medical treatments aren't cheap. But the cost is well worth it to expect what matters, which is RESULTS. I speak from experience as a living testament.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Adrian N.
Oct 4, 2020
Hello Keith,
Thank you so much for taking the time to review your experience with our clinic. We are so happy to see that your personalized treatment plan is providing you with the results you were seeking. We are here every step of the way and look forward to witnessing your continued progress.
In health,
Balanced Medical Solutions Management - Nahuel C.San Leandro, CA042Jan 19, 2022
Balanced Medical Solutions does not have you or your health in their best interest. What is? $$$.
At first they seemed like a caring clinic, but after spending a bit of cash there I realized that they not only just wanted me for my money, but that they also don't know what they're doing. They lied to my face so they could sell me a prescription to "make me feel better." Before buying the prescription, they told me that if this specific medication was not helping me feel better, that we would look at other options. I kid you not I come in a few weeks later for another blood test and explained to them that I was getting severe side effects from this medication and wanted to begin something else. You know what they did? They said to keep taking this and that they wouldn't offer TRT for someone my age. Before buying the prescription$$ they told me the exact opposite. Sounds like a money grab to me.
They also offered me B12 shots after the first visit without even having my lab results which means that they're trying to sell you potentially non-needed medication just to make a buck. They were trying to tell me that the B12 shots would increase my energy etc. and while it could, I don't think that's a good first protocol to give someone and makes it seem like the clinic lacks knowledge. I declined and said that I wanted other options.
Their staff do not even know how to correctly dose the medication they prescribe you and it's insanely dangerous. Multiple staff member at this place gave me different instructions on how to dose my medication. The first guy told me to take an 0.5mg of Anastrozole (an estrogen blocker) once a week. Then when receiving my medication the front desk told me to take it twice per week. It was very confusing and the side effects/harm that can occur from a overkill dosage of an estrogen blocker is severe. It's disgusting that their staff members don't know anything about how to properly medicate patients.
While I was on the medication they didn't once contact me to see how I was doing. How I was feeling? Nope. The one time they did contact me? Was for a refill!!!! Meaning they only got in contact with me to fish more $$$ out of me!
One staff member that I would like to mention is the PA. She was disgustingly bad. Don't know how she is even allowed to practice medicine. She doesn't listen to your symptoms or even look at your test results. I realized that I knew more about hormonal replacement than she did by just having a back and forth conversation with her. I then kindly disagreed with her and she did not take it well. She told me she would have to "see" and said that I needed to see a separate doctor that they referred me to. She then quickly ended the conversation, ran out of the room and sent in someone else to try and collect payment from me. Disgusting practices.
As stated before, she mentioned I "needed" to visit their partnered doctor to talk to him before they would even discuss my lab results with me. I agreed at first but then they said I had to visit a doctors office downstairs (Dr. Robert Rowley, family medicine) and wanted to charge me another $90 for the visit!!! What??? Why would I need to go somewhere else to talk to another doctor if I'm visiting THIS clinic??? You know why? Because he owns this clinic. Dr. Robert Rowley owns Balanced Health Medicine and I know this because his name is on my prescription bottles from them. Check his yelp page... he has bad reviews.
Basically they kept sending me back and forth spending money left and right and I just wanted to feel better mentally and physically. They acted like I was a joke and didn't care about me one bit. I've already contacted Chase to try and get my money back, but I think it's a lost cause at this point.
I understand that there is a hesitancy when treating someone just shy of their 20s with low testosterone symptoms, but they did it in a manner that was completely unprofessional and unethical.
It was clear that they did not care about me, but instead, were taking advantage of me.
The clinic I am now with is much better, caring, cheaper and is entirely over the phone. If you're considering this place, please look into telemedicine clinics as they actually know what they're doing and how to treat a patient.
STAY AWAY! If anything, try out some telemedicine clinics, they are so so so much better than this joke of a clinic.Helpful 6Thanks 0Love this 1Oh no 0Business owner information
Adrian N.
Jan 20, 2022
Dear Nahuel,
Thank you for taking the time to share your opinion about our clinic. Providing the highest quality of care is our utmost priority and we welcome all types of feedback. We exist to help patients feel better and reach their goals. We understand you are upset because you did not qualify for a certain treatment and you did threaten to write a bad review because we could not give it to you. As discussed, we have to follow legal medical protocols and some patients do not qualify under these medical protocols. You may want to take a look at this article, as it discusses the exact situation that you mention of finding a virtual clinic that does not follow the same standards of care that we do. We are in the business of making sure our patients are safe while reaching their health and wellness goals:
https://www.balancedmedicalsolutions.com/blog/is-it-safe-to-do-testosterone-replacement-therapy-trt-or-buy-testosterone-boosters-online
In addition, your dosage is clearly printed on the medication bottles that you received and that is what our medical team goes by when answering questions. Since every patient is different, sometimes we do need to adjust the dosage or length of treatment based on symptoms, follow up visits, and/or follow up blood tests. However, this is difficult to do when a patient refuses to do so. It also makes it difficult to provide the best quality of care when a patient refuses to finish their treatment course or is unwilling to accept a dosage adjustment. Some of our treatments take more than just a few weeks to take effect.
Furthermore, some patients have other medical situations that go beyond what we are able to treat at our clinic, which is why we refer them to a specialist that can provide further care. You were referred to Hayward Family Care in a suite in our same building, which has a team of specialists (Dr. Rowley happens to be one of them). This was simply one option for you to consider of the hundreds of specialists available to you through your insurance or otherwise.
We are here for you in any way that we can help and would like to make things right with you, but we cannot go against best practices and legal medical protocols when it comes to personalized patient care and looking out for their long-term health and wellness. Our door is always open to answer any further questions you may have and to resolve your concerns. As you know, follow up visits are free of charge for all of our patients.
In health,
Balanced Medical Solutions Management - JA R.San Francisco, CA29228Aug 16, 2019
If I could leave zero stars for first impressions I would do so. I had a scheduled appointment for today that was confirmed via email AND text message for 9:15 am. It is now 10:00 am and no one from Balanced Medical Solutions has called me for my SCHEDULED phone interview. If this is any indication of how they run their business - I'm glad to find out now rather than later. What a waste of my precious time that I cannot get back. This place is a SORRY JOKE. No excuse good enough for treating potential clients this way.
Edit****So after posting my review here and on social media I captured the attention of Santos who called and left me a message telling me that because I had "rescheduled" my appointment he didn't receive it until late. And they were offering me a 25% discount to assist me with my "pressing issues." Or something of the similar. First of all...I scheduled my first appointment at 7:43 am before realizing I had a conflict in schedule. Immediately, I rescheduled at 8:19 am. My "rescheduled" appointment was immediately confirmed by Balanced Medical Solutions as evidenced by numerous emails and text messages. So please, don't put this back on me and my rescheduling-which by the way, was done as a courtesy to YOU. I could have done what you did - and blow off the appointment, waste your time, and seek services elsewhere.Helpful 2Thanks 0Love this 5Oh no 0Business owner information
Adrian N.
Aug 17, 2019
Dear JA R.,
We are very sorry you had a less than perfect first impression of us. Our mission is to help all men and women enjoy long lives full of energy, vitality, sexual satisfaction, and optimal health by providing the best patient care possible. The free phone consultation that you rescheduled is offered as a courtesy to individuals like you in alignment with our ethos of serving everyone, regardless of their ability to pay.
We regret not being able to provide you with this complimentary service. We take full responsibility for not calling you at the appointment time, but in an effort to explain what happened, please note that we have an online scheduling system that automatically sends out confirmation texts and emails (which is what you received). Regretfully there is a delay between that software and the EHR system that our phone advisors use. Thus, your recent request to reschedule had not yet been updated in their system. We are aware of this problem and have been redesigning our enterprise architecture specifically to fix this issue.
We reached out as soon as we realized what had happened (about an hour after your rescheduled appointment time), and we offered you our most generous discount because we are very mindful that everyone's time is valuable and we aim to make this up to you in some way. If you have another suggestion on how we can make things right with you, feel free to let us know. We hope you receive the care you are looking for and we are here for you if you ever want to engage with us again. Your health is our priority.
In health,
K. Newton
Communications Manager