Updates From This Business
We've updated our hours - time for test rides!
We are now open on Monday from 10A to 6P and Sunday… read more
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About the Business
At Battle Road Bikes, we specialize in the sales and service of all types of bikes, especially e-bikes! With a background in BMX, mountain, touring, and track bikes, we have a knowledge base and eclectic selection that is tough to beat!
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7 reviews
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- Catarina N.Somerville, MA01Apr 19, 2024
Jim and his team were excellent! They re-built my wheels, changed the chain, and adjusted the gearing. Top-notch service!
They were extremely attentive and the turnaround time was excellent!
Thank you Jim and team!Helpful 0Thanks 0Love this 0Oh no 0 - Dan V.Acton, MA04620Jun 15, 2023
I purchased a fat tire Ebike from Battle Road Bikes a few weeks ago and Im extremely pleased with both my new bike as well as the excellent customer service that I received from the moment I walked in the door! I was able to test ride multiple e-bikes with no pressure to make a purchase at all. I believe the sales representative name was Eric and he was excellent. He took the time to explain the benefits of each bike and really made the buying experience enjoyable!
If your looking to purchase or get a bike repaired, look no further!Helpful 0Thanks 0Love this 0Oh no 0 - Steve A.Framingham, MA011Oct 9, 2022
I brought two bikes to Battle Road Bikes. One was a bike that I purchased 2 years ago that I upgraded with a number of new components shortly after buying it. The other bike was newly purchased by me in Sept from a dealer in Florida after being unable to find this particular bike locally.
I asked Jim to transfer all of the upgraded components that I had installed on my old bike onto the new bike and to reinstall the original components from my old bike back onto it, so that it will be restored to the way it was when I originally purchased it. That bike is now for sale by me.
Jim and his team did an excellent job on both bikes. Whenever we spoke on the telephone or swapped emails, Jim, Matt or others on his team always had the answers to my questions and knew exactly where they were in the process of working on the two bikes.
The personal service I received was outstanding. The level of expertise demonstrated and their willingness to discuss everything that they were doing and why they were doing it convinced me that I had made the right decision to have the work done by Battle Road Bikes. They now have me as a new and very satisfied customer. In addition, I feel strongly that it is important to support locally-owned businesses. They depend on us for their success. Give Battle Road Bikes a try....they will not disappoint you in any way!Helpful 1Thanks 0Love this 0Oh no 0 - Tiago J.Portland, OR0172Sep 20, 2022
I got a new ebike at Battle this summer and have had to go back three times in about a month to deal with different issues. First it hadn't been fully prepped for riding. Tires were only half inflated (I fixed this, no issue there) and brake pads weren't aligned. Bigger issue was brakes making a terrible gurgling sound from the very beginning. The staff were nice and genuinely thoughtful about the issue. I believe them that ultimately it is a manufacturer problem with low quality pads. So rather than making them deal with a warranty claim to the manufacturer I agreed to just pay for them to install new brake pads to fix the problem once and for all. I finally go back to pick up the bike when they tell me it is done, only to find out that they only replaced the pads on the rear wheel. The guy just said casually, oh yeah we didn't have pads in stock for the front one. Ugh. So now I have a half squeaky bike and I'm done schlepping back over there to deal with things.
Helpful 0Thanks 0Love this 0Oh no 0 - Paul L.Arlington, MA036Jan 10, 2023
I ride a bike recreationally for 5 to 10 miles every day all year round. I know a lot less about bikes than I would like to know. I had stopped in Battle Road Bikes a couple of times with technical questions and was impressed with the answers Jim gave me. I don't pay much attention to maintaining my bike, although I do think about it a lot. Recently one of my 5 year old brake cables snapped. When I brought the bike into Battle Road Bikes to be repaired, Jim explained to me in a clear and concise way that a few other parts needed to be replaced. The repair was done very quickly and at a reasonable price. It's been a long time that my bike rides as smoothly as it does now. I don't know if I will become any better about maintaining my bike in the future, but I do know for all future repairs I will have them done at Battle Road Bikes. Every once and a while a bike shop comes around that is really special.This is such a shop.
Helpful 1Thanks 0Love this 0Oh no 0 - Mike B.East Arlington, MA016Aug 11, 2022
Love this shop! Employees are friendly, knowledgeable, and actually seem to really like riding bikes. Head and shoulders above other shops in the area. I had a great experience buying fairly priced accessories, and I was really pleased to have my bike thoroughly taken care of during a recent in-depth tune-up. Learned a lot about my bike in the process as the mechanics were happy to chat. Best part was that they took care of me when I brought the bike back in a few weeks later with a minor complaint, and they were able to fix it, quickly, free-of-charge, and with a really nice attitude. Thanks, folks!
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