Baymeadows Park Dental

Everyone is super friendly and I love the way they try to make you feel comfortable and take care of you

Outstanding dental office for cleaning through complex issues. Very professional and caring. Excellent technology and knowledge to get things right the first time. Highly recommend.

Great experience! The front desk ladies were very helpful and kind. The dentist took his time with all of my questions and was excellent. Its very clean, and would definitely recommend this place!

Dr Rios, Emily, Sara, Haley, and Jennifer are all fantastic people and made me have some of the best dental experiences that I can remember. I've only been there a couple times, since I'm a new patient and I've only interacted with the above mentioned. I'm so impressed with the professionalism, high quality care I have received so far. Thank you Baymeadows Park Dental for taking great care of me and my teeth!

Dr. Rios is by far the best Dentist I have ever had!!!

He did a perfect job on my 4 upper front teeth 11 years ago and the still look great today. And, he does not suggest or push expensive work/crowns unless you absolutely need them (as in my case with broken teeth).

The staff is always friendly and my cleanings are always great (most recently Kathy did my cleanings).

I drive from Charlotte, NC to see family in Jacksonville and always make sure I come and see Dr. Rios rather than seeing someone where I live. I just have 100% in him.

Baymeadows park dental is great. The staff is friendly, they are accommodating, and I've gotten everything from cleanings to braces here. They've always been very professional and taken great care of me. I would recommend them for sure!

Dr. Rios and he staff are great! If your looking for excellent dental service I recommend you go visit Dr. Rios

I was looking for a dentist since moving to Jacksonville, and I ended up going here. Very friendly staff, and it was very easy to get an appointment. I would recommend people to come here if they are looking for a good dentist!

My partner and I have been going to Dr. Rios for five years and have had a generally positive experience. He was especially good at painlessly removing an impacted wisdom tooth which had broken off at the gumline -- I didn't feel a thing and the process took about 20 seconds. One of the few dentists I've visited who truly makes an effort to deal with pain and discomfort.

There was one minor issue about three years ago with a procedure that I had performed (and been promised it was covered by my insurance) only to find out it was not covered, leaving me with an unexpectedly large bill. This was a staff error, and there has been some significant staff turnover lately, so I think that problem has been resolved.

I was recommended to see Dr. Rios by a coworker. When I arrived for my appointment, I completed all of the new patient paperwork and went on with the visit. I had my exam and then was supposed to go on to have my cleaning but the staff forgot to schedule me for that part. Dr. Rios was pleasant and explained the treatment plan in detail. The staff gave me an estimate and I told them I would call back to schedule my next appointment. I called in to schedule that next appointment and was told I needed to pay half of the treatment plan payment prior to setting the appointment and the remaining portion on the day of the treatment. I had my treatment done and went to pay the remaining balance and they told me I had paid it in full over the phone on the day I scheduled the appointment even though they told me I only needed to pay half up front. I went ahead and scheduled my cleaning for two weeks later and told the tech and Dr. Rios that I was having pain in my teeth from the fillings that were done. He stated that was normal and that we would check them at my next appointment. ( Prior to have the fillings done I was having no pain in my teeth at all). I decided not to go back to the practice after that. For about one month afterward I was hounded by Dr. Rios staff about making another treatment appointment. Also, Dr. Rio personally called me which I thought was extremely weird. I never returned any of the calls and found a new dental office. This all happened in March- April 2018. Imagine my surprise when I went to may bank account and saw that my account was debited by his office with no letter, phone call or explanation of why my. I immediately called the practice and asked them why and they stated that the amount was what insurance did not cover and that I signed paper work stating they could debit my account in the event that this happened. I explained to the receptionist that I had no knowledge of the bill. The worker stated that they sent 3 bills and a collection notice. I asked her to give me the address they had on file and it was the address on my license which was four years old. I told her that was incorrect and that was not what was on the paper work I filled out. She checked and stated that it was totally their fault as they had sent it to the wrong address 4 times. I was very upset and asked her why every one of the staff including the doctor could call me to schedule and appointment but not one person could call me to tell me that I was in collections over a bill that I was not made aware of. She was vey apologetic and agreed to send me a copy of the bill statement and also the paperwork that I signed saying that my debit card could be debited for future bills. I have yet to receive that information. I also suggested that they may need to get an outside billing company so that these errors will not happen to other patients. I have worked in the medical field for 12 years and know how insurance/ billing works and this was an error on the office's part.