Beach Front Property Management

Bryan R. did an outstanding job! He was very helpful for this highly anticipated and much needed work done here at Carlton Way. He was very tentative and payed attention to detail. The work is very clean and we now have 3 bldg cameras to help make the community safe.

We appreciate you Bryan!

My review is for the return of Security Deposit. I vacated as of 3/17 (gave proper notice & forwarding address) and spoke with Christina on 3/18 to advise where the keys were. I also emailed her to give her my new address for the deposit to be sent. On 4/18, I was finally able to reach someone at the office and was told 'they check had been mailed along with the letter stating what amount was being kept'......never received this!! So Leticia said they would put a stop payment & reissue another check. Someone would call me when the check was ready. I waited another week....heard nothing from her so on 4/25) I called & texted her. She said to wait until I was contacted to come in for the check otherwise it would be a waste of my time to come in. By now it has been 39 days since I moved.......my reply to her was 'if I don't have my check by end of the day (4/25), I would be filing a small claims lawsuit - for which I was prepared and would win as they are only legally allowed 21 days to notify me of the amount being kept. A few hours later, I received a text that 'the check was ready to be picked up'. Having to go through all this was so ridiculous and unnecessary!!

If you are owed a security deposit - - please do not let this management company or any other company 'dick you around'.....fight for it!! California Civil Code 1950.5 was written to protect the renters.

I wish I would've taken these reviews more seriously before deciding to rent with Beachfront. Unfortunately, all the 1 star complaints are completely accurate. Our property manager, Emily, has been completely unresponsive to us since moving out of our unit when we were ensured we would remain in contact regarding a lease takeover/deposit return.

We notified her over a month prior to us moving out and requested all documentation for lease switchover, which was met every time with "I'll have to talk to my supervisor" 2 months later, we still have no idea what's going on.

Just a few other issues - our front door code was not set-up for the first 3 months of living there, and Emily made no attempt to update us about this. When my partner had the garage opener, I was unable to get into my own building. Residents cars were broken into in the garage (hence another reason why we needed the front door to work), mailboxes were left open, and overall getting into contact with ANYONE from this company is more headache than helpful. I have attached screenshots of text threads with our property manager to show how many times we had to request things (LIKE THE FRONT DOOR CODE) and how unresponsive she was. This can only be a reflection of the company itself. Please think twice before renting from this company. Overall, very very bad experience with MULTIPLE issues the whole time we lived in our unit.

ALSO- after doing more research behind this company, it seems they have MULTIPLE lawsuits in place. Let that speak for itself. Save yourself people!

I used to live with Beach Front Properties in East Hollywood for about 5 years. No complaints. This is a complaint about the property that's in Lynwood.

I request to tour the apartment on Imperial Highway. I heard back from the manager Shirley, and we agreed for me to see the 2 bedroom, 1 bath on a Monday at 4 pm. The day of, I called, and she told me she was running behind. I said no problem. I can go to my grandfather house in Lynwood until you get there. I never heard from her and she didn't answer the phone after.

The next day, I called her again. She answered and explained to me there was an emergency at another property , and she apologized. She explained to me that her son sometimes has her phone and that he autistic. I completely understood. So we set up for me to see the apartment for that Wednesday at 4 pm. She tells me the cleaning lady will show me the apartment.

I arrive at 3:45 pm with my daughters who are 3 and 1 year old. I called and called to no answer. I'm waiting out front of the apartment. The apartment front yard is in front of Imperial Highway and im waiting with my 2 daughters who want to run around. A neighbor ended up letting us in around 4:05 pm. The cleaning lady shows up at 4:25 pm. She was very nice and she showed me the apartment and it was perfect. The location is perfect too since it is a 5 minute drive to my daughter school. Isaid I want to apply right away. I had to go on the website to apply.

I could not find the application. I was then told of the application not online, and someone already applied. Yet I was told I was the only one to see the apartment. I asked how? I was then told that sometimes people apply for the apartment without ever seeing it. Sounds crazy to want to move somewhere without seeing it. She told me to call by next Monday to see if this person gets approved. I called. Never got a call back. I was pissed because Shirley wasted too much of my time. The fact that someone can apply for an apartment without seeing it didn't make sense to me(especially since other apartments since have told me different). I just hate that my time was wasted.

Hello Addy,

The "contact us" function has been attempted multiple times, we've also tried calling the site directly, calling the office to talk to a manager, and speaking with a "regional", and sending emails to the bfpm site, but no response or follow up. Even when legal action was brought up, there seems to have been little care to the problem. We've been trying months and still to no avail, and to no solution or partnership with Beach Front Property Management.

I don't typically write reviews, but we have had such a bad experience with this property management company and feel compelled to warn others before leasing any units from them. We have not been able to get into contact with anyone who can help or acknowledge our complaints.

It is an absolute struggle to get a hold of the management company and property manager for any issues with our apartment. It has taken over a month for one issue to be resolved with another issue being completely ignored sine we moved in - we have totally given up even trying to get it fixed. We've gotten to the point of not submitting requests due to the headache / frustration that they have caused.

Additionally, we have to contact them for updates / eta on when things will be fixed rather them reaching out to us to provide updates or even schedule time for someone to come and fix it. They just assume we are at home and available at all hours of the day.

For one request, the person was over an hour late within the allotted time and had no idea why he was even at our apartment and what the issue was to be fixed. He had to FaceTime his partner / superior to explain the issue and ask what need to be done.

I will NEVER live at another Beach Front Property. This company is unprofessional and incompetent.

Follow up review. Big shocker followed the instructions from the "business owner" that replied to my negative review about their illegal withholding of part of my security deposit. He instructed me to fill out a form on their website which I did, and still no phone call or return email. Guess I won't hold my breath on any other resolution then taking them to small claims and getting my money back times 2 or 3. What a joke!! With all the emails I have back and forth with Stephanie and Forest corroborating my case once I get into court it will be a slam dunk!

Beachfront Property Management is the absolute worst to come around. Manager Amy is consistently placing an exorbitant amount of notices on doors, sends a plethora of abusive and threatening texts and my unit has been entered numerous times without authorization. This is illegal! They need to cease and desist and allow us to live in Peace and Quiet Enjoyment. They have stolen from me, moved things and even broken items in my unit and refuse to take responsibility. BEACHFRONT IS NOT ALLOWED IN YOUR UNITS WITHOUT YOUR PERMISSION!!!vNow I'm being threatened with eviction again even thigh my Rent is paid. This company and its Staff ought to be sued for harassment, falsifying documents and disrupting my peace and Quiet Enjoyment!

I've been with Beach Front for 8 yrs and I have no complaints. I know that when I need something fixed it's just a phone call away, and the on site Manager Nora takes care of it Asap. Thank you for always being available, I appreciate that.

These people are a joke
They are suppose to be responsible for my property but I keep getting calls and emails and letters from a plumbing company requesting payment for past due bills for service provided. THESE INVOICES ARE GOING TO COLLECTIONS AND THE VENDOR PLACED A LIEN ON THE PROPERTY. They are not trustworthy and they don't do their job the will get you into legal problems. Will not recommend