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- 272531299Jul 15, 2023
I like this beauty supply store , it pretty much has all that you need in Beaty they even have a few outfits and Sandles as well.
The prices are right and the stuff are easy to find but just like any other beauty supply store no returns allowed I'm not to sure about a exchanges so be sure to pick up exactly what you may need .
The store is definitely family owned looks like it's ran by a nice little husband and wife who seems so sweet and helpful.
I spent $40 bucks on two packs of crochet hair , bottle of hair dye and selsun blue shampoo Wheww child lol a tad bit pricey but i hope worth it.Helpful 0Thanks 0Love this 0Oh no 0 - Genesis C.Lilburn, GA01Jan 6, 2024
Extremely disrespectful, no returns which is not a problem but had a huge attitude when asked.
Helpful 0Thanks 0Love this 0Oh no 0 - Neka B.Norcross, GA241Mar 12, 2022
I usually frequent this place often because it's convenient and they are pretty friendly. But beware, some of their products are expired and they will not exchange. They say you have to contact the manufacturer for a refund. I bought hair color that I noticed was runny but is supposed to have a "no drip jelly consistency." The date on it says 2018. But I was refused an exchange. I went to buy it from Kroger where the date was much more recent, which is how I definitely know it was an old expired product. I will no longer buy these types of products from here and stick to buying them from places that will make it right, if they sell you a bad batch. I literally bought it yesterday. $5.99 made them miss out on all the other money I would've continued to spend.
Helpful 1Thanks 0Love this 0Oh no 0 - Jordan G.Lawrenceville, GA7664Dec 24, 2021
Very friendly! Well organized and cute wigs! They even helped me find the products i needed.
Helpful 0Thanks 0Love this 0Oh no 0 - Sharra S.Murfreesboro, TN04Jun 4, 2021
Wish I didn't have to rate this store at all. I'm a whole stylist, showed her my cosmetology license, and she said I couldn't get a discount. She said they only give it on hair. I never heard such, and I will not be back!
Helpful 2Thanks 0Love this 0Oh no 0 - Wanda S.Norcross, GA04815Dec 31, 2017
They don't deserve a one star. I visited this location recently for the 2nd time and as usual I felt like I was treated as a criminal. They follow you around the store as if you are going to steal. Their products are way overpriced that you can purchase elsewhere. You are better off purchasing your hair care products online. Stay away, look for better deals, and for locations that appreciate your business.
Helpful 6Thanks 0Love this 0Oh no 0 - Eryca E.Duluth, GA932May 2, 2018
Horrible customer service here. If I could give a zero I would. Very disrespectful to the people who patronize their store the most.
Helpful 1Thanks 0Love this 0Oh no 0 - Christi D.Lilburn, GA252Jun 18, 2016First to Review
Buyer beware! Not even loyalty counts to the owner of this store. I faithfully purchased clip in hair extensions twice a month( and two wigs) over the last 18 months. I am Caucasian and Jamie, the owner, knows that I purchase clip in extensions only. The last time I purchased, I trusted that what she recommended was the product I always buy. However, upon opening the hair, I discovered it was one long piece of hair rather than my usual clip ins. I did not pick this item out, the owner handed it to me and said it was better hair. I trusted her. I went back two days later to exchange the hair, assuming we would all get a good laugh at the mix-up. This is not at all what happened. Despite being a faithful customer and purchasing $70 worth of hair twice a month for more than a year, she and her employees refused to take responsibility for recommending the wrong item. Rather than exchange a product (with original packaging and receipt) that I cannot and did not use, they lost a customer for life. I have spent more than $1500 in this store and they know me well. I trusted Jamie, the owner, until she decided that her error was my responsibility. Shame on you, Beauty Galaxy, for not treating customers the way you expect to be treated. I felt cheated. I am not only out monetarily, but I thought I was a valued customer. I was honestly hurt by the way I was treated. I thought we had developed a strong consumer relationship over the course of 18 months. This store does not care about its customers. I am happy to take my business elsewhere, but felt it my duty to inform unsuspecting consumers of the callousness of the owners of this store. There are other options. I implore you to choose more wisely than I did.
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