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Review Highlights
“The gentleman who works here is very friendly, polite, and super funny.” in 2 reviews
“The clerk was super friendly and helpful!” in 2 reviews
“I originally posted a negative review, but the owner and manager responded quickly to fix the issue!” in 2 reviews
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About the Business
Belmont heights market and liquor is a one stop shop from beer, liquor, and wine to snacks, groceries and dairy products. We specialize in craft beers (which we keep on rotation) but we also toss in a mix of the top domestic and imported beers. Come check out our top quality of liquors which include scotch, whiskeys, bourbon, rum, cognac, vodka, and tequila.
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Overall rating
17 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jaime R.Los Angeles, CA2828Jan 28, 2024
Only made two quick stops here, but good selection and enjoyed talking with their cashier
Helpful 0Thanks 0Love this 0Oh no 0 - Henk C.Eureka, CA439212Aug 29, 2018
I had one of the most terrifying experiences here, almost got accosted by the staff. Today I went to the store, been going to this store since it was a butcher and market thirty years ago.
I go in at 11:30 am and the guy behind the counter is talking to a bald headed dude behind the counter. I ask are you in line after a minute. The guy looks at me and tells me he works there. Ok? Real cold like.
So I go there for the same thing regularly, American spirit red pouch. It's marketed as organically grown and additive free. So they tell me they've discontinued the red pouch is discontinued and now it's blue. But I ask I'd like to see the pouch and read it. They guy starts making fun of me, calling me bro. I'm 50, I don't like to be called bro and I don't like a stranger half my age making fun of me and telling me I don't know what I'm talking about. Then he says, look when I scan it, it says red pouch. Again he's just being completely rude and laughing at me like I'm an idiot.
So I loose it, I tell him, I'm the guy with money, I am the customer and if I want to read a package before I buy something... I'm the customer. The guy is at this point eyeing at his bald coworker and getting a good laugh out of me.
As I'm leaving I'm pissed, I tell the guy to fuck off. I mean really? I've been going there for years and your going to bully a customer? I guess as I'm walking out cussing I look at the other guy. He then follows me out of the store with his fists going at me, in my face and threatening me. Telling me no tells him to fuck off. I apologize I tell him my beef is with the other guy. But he's not listening. I have to yell, I apologize if you think I cussed at you, as he's getting ready to punch me?!?!
So I leave. I go to scotty's two blocks away, and they still have red pouch? The guy says that it was the local distributor not carrying it, so they changed distributors. Short story, the red pouch is still being made, and this store was lying to me and trying to sell me something I didn't want and bullied me if I didn't want to buy it.
I am not going to step foot in this place again. The staff officially terrifies me. I suggest, don't go in here, and if you do watch your back. I can get red pouch at scotty's cheaper, as well as Payless tobacco on Anahiem and redondo. And there I don't have to get ridiculed and or fear an employee is going to follow me to the side walk and challenge me to a fight!Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Aayush P.
Sep 10, 2018
we sell lots of American spirits specially red pouches.. it's been difficult to explain to ppl that red pouch got new packaging, just like American spirit organic regular cig.. u might be going to the places where they haven't got the new packaging..
you are a good story teller. u were rude to the employees. if u disrespect other ppl then u should be ready for consequences, u thought the bald hair dude was gonna fight u, in reality he was just coming out to tell u that dont use that kind of language. ur customer and u might be shopping there from many years but doen msn't give u right to be rude to anyone and say the F word. dont like it walk out n if ur soo concern ask them to call the owner or post it on the wall like u did right now.. - Apr 28, 2020
Ugh! This place is so ghetto and ratchet to be considered a part of the Belmont Heights community. We as a community do not approve of this place! This glacé is dirty, gross, and unfortunately i have to come here as a UPS pick up location. The front desk guy, Caucasian tall bold headed white guy is rude as hell. Has an attitude problem and isn't very nice! Very short with his words / he looks like he just got out of prison! Def shouldn't be working in our community either! I hate that i have to come here for a package. I asked for my package and he tried pushing me out because i didn't show an email or door notification and i mentioned i come weekly and i just show me my ID and don't need either one nor has it ever been an issue nor have i ever seen this criminal looking male before. Don't shop here - that guy is very rude, unless your some skinny chick he's not nice. BEWARE Of THIS LOcATIoN!
Helpful 0Thanks 0Love this 2Oh no 0 - N M.Katy, TX032Oct 2, 2020
As of right now, I am going to leave this as a negative review. I will gladly change that review to a 5 star when my package is handed over to the person named on the shipping label. If not done so withing 8 business days or UPS does not retrieve my package from JOE, then I will follow up with BBB and other avenues including law enforcement as this is common practice at this location. Theft of packages is a federal offense.
In reply to your reply.
The black pelican case needs to be handed over to the address name shown. I am sure it is the ONLY black pelican case in the entire establishment. He has gone by there and was told it was not there, but JOE signed for it when UPS dropped it off. Now UPS has an open investigation and possible package retrieval. If not successful I will follow up with law enforcement.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Hector M.
Oct 3, 2020
Hello, I’m sorry you are having problems with your UPS packages. Unfortunately we are only an access point and we have no control over what UPS drivers pick up or drop off to our location but I’d like to help you.
If you could provide me with your tracking number or your Info notice I’d be able to provide you more information on where your package might be.
I wish we could be more of help but like I said we are only able to see what UPS gives us - Branden A.Riverside, CA161449Sep 9, 2019
Bought a beer here... got home to enjoy it. The beer had been on the shelf long enough that it had chunks in it which is coagulated proteins/fats that come from the yeast when it sits to long. Beer tasted like crap. The cashier was friendly. Don't come here for craft beers as they may be stale.
Helpful 0Thanks 0Love this 0Oh no 0 - Nikki F.Fullerton, CA24120Sep 10, 2018
I originally posted a negative review, but the owner and manager responded quickly to fix the issue! I've been going here for quite some time now, and only had one incident. The fact that they were more than willing to correct the issue and were so apologetic made me not only feel important as a customer but made me want to stay a loyal customer! Will be back... thank you Belmont Heights Market!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Aayush P.
Sep 10, 2018
thank u very much
- Nicky W.Long Beach, CA23834Aug 22, 2015
This place has a good selection of craft beer and wine, and let's not forget they get those hard to find beers. It's open pretty late and the people here are always willing to accommodate if you're looking for something in particular.
Helpful 0Thanks 0Love this 1Oh no 0 - Kayla H.Pico Rivera, CA904120Jan 15, 2017
This review if for the liquor store attached to the market! Omg super hot guy with great eyebrows saved my life!!! He came in super clutch with mini Claritin packets when I was literally dying!!!! One only for a dollar hunni, yasssssss!!! I was able to still ball out & sashay away allergy free! 5 million stars!
Helpful 1Thanks 0Love this 0Oh no 0
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