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Review Highlights
“Charles and his staff are by far the most welcoming, helpful, honest, and kind people there are.” in 16 reviews
“Megan is also a joy, always so cheerful and super helpful!” in 2 reviews
“The best part of the visit was being able to watch Netflix through these crazy, funky reflective glasses during the entire cleaning.” in 2 reviews
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About the Business
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Allen C.
Our mission is to offer advanced state of the art
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Overall rating
30 reviews
5 stars
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1 star
- Kaishia J.Dallas, TX01Dec 10, 2023
I will never recommend anyone to visit Bleu Dentistry, I had a very bad experience with them I was placed inside of a dirty exam room when I brought it to the staff attention the room was cleaned. The staff admitted to my insurance company that I was placed into a dirty exam room. My dental care was canceled shortly after with some made up statement that was not true. It's a little too late to try and cover their tracks. Bleu Dentistry is a rip-off. They are a big scammer, the staff always calling and asking me to pay off my dental plan after I have agreed to pay monthly payments. I am glad I didn't take any of their so call special's that was offered to me by the former office manager.
Helpful 0Thanks 1Love this 0Oh no 1 - Joshua K.Dallas, TX308220185Apr 12, 2021
I can't recommend this place enough!!!
I moved from Las Vegas to Texas & was looking for a new dentist. My experience at Bleu Dentistry has been awesome!
Doctor Charles talks very nicely to all his patients & he does a very good job at explaining things, especially why he recommends certain procedures. He educates you on what is going on with your teeth. He isn't pushy or forceful. You can tell he cares about all his patients.
He gave me a teeth cleaning & I did not feel any pain. Also, his hygienist Holly gave me my first teeth cleaning & I did not feel any pain.
If you hate going to the dentist, give Dr. Charles a visit & I promise you won't hate it anymore!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Allen C.
Apr 16, 2021
Hi @Joshua K., thanks you for your kind review! We're glad we could help you feel completely at ease with your dental visit and cleaning and look forward to seeing you again next time~ Thanks again and take care!
- Smiles Of North Dallas K.San Francisco, CA022May 2, 2023
This is a great place to get dental work done. I was seen on time. The team was very professional in examining and providing solutions by priority. I had to do periodontal root cleaning and Dr. Charles did a great job, I felt that I was in good hands. The injection was gentle and painless. All the people here were very gentle and kind to me. They explained very well what was going on. The office is very calming, clean, and modern. Thanks to Dr. Charles and his staff!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Antoinette R.White Settlement, TX041Apr 10, 2023
Unfortunately, my experience with Bleu Dentistry was extremely disappointing. Not only did I pay for services that were not delivered, but I am still awaiting a refund. My consultation for porcelain veneers took place on December 14, 2022, and I was informed that it would cost $12,500 for each set of eight teeth. I made the first payment of $12,500 that day and began treatment on December 22. After several appointments, my temporary veneers were placed on December 29. After my visit, I paid for the bottom portion totaling $12,500.
Afterward, I made several appointments that were canceled or postponed. I was told my veneers were lost in transit during the ice storm, then taken by porch pirates causing extreme frustration and stress. I agreed to continue treatment for the top eight teeth because the work had been started. However, I canceled the remaining portion of my treatment and requested a refund on February 15, 2023. Unfortunately, despite being promised a refund, I have yet to receive it, and the dentist has stopped responding to my emails. As of today, I am owed $12,500. I advise anyone looking for a dental professional to do their research and choose a reputable and trustworthy practice; this is not one!Helpful 1Thanks 0Love this 0Oh no 0 - Nikki U.Dallas, TX18561Aug 15, 2018
Really good dentist , very friendly and the staff is great .
They take my insurance and have a small kids areaHelpful 1Thanks 0Love this 0Oh no 0Business owner information
Allen C.
Aug 17, 2018
Hi Nikki, thanks for your review! Good to hear that you were happy with your experience with us. We look forward to seeing you again, take care!
- Jan 22, 2019
Absolutely love Dr. Charles and his staff! I am deathly afraid of dentists and dental procedures. They patiently worked with me on my anxiety issues, talked me through all my dental work and are always super professional. The office manager Hope is so super helpful with any questions and she has come back to assist the other dental hygienists to share her years of expertise since she is also certified. Megan is also a joy, always so cheerful and super helpful! I've been there so many times I can't count. For teeth cleanings, teeth extractions, gum work and dental partial fittings. I recommend them to annoy afraid of dental work and need quality customer service.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Allen C.
Jan 28, 2019
Hi Justin M., thank you for your review! We're so pleased to know you're happy with all your experiences with us, and especially glad to be able to help you overcome your dental anxiety. Thanks again!
- Stephanie U.Irving, TX862Sep 20, 2018
The staff at Bleu Dentistry were beyond phenomenal! I had both my wisdom teeth taken out, which is in itself was a dreadful and long procedure. Dr. Charles and his staff made me feel at ease and informed during the whole procedure.
They check in on me following the weeks after the surgery, and made sure I had all my medications to ease my healing process. I was always greeted with a friendly voice and face during my checkup visits. They never cease to amaze me how willing they were to prove the accurate information regarding my surgery.
I usually dread going to the dentist, but at Bleu Dentistry, Dr. Charles and his staff made me feel in good hands!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Allen C.
Sep 21, 2018
Hi Stephanie, thank you for your review! We are firm believers in both patient education and transparency; we know that both go a long way towards not only relieving dental anxiety but also giving the patient the tools to make good and informed decision about their oral health care. We're happy to hear that you've been pleased with your experiences with us. Thanks again, and take care!
- Kolby W.Dallas, TX01Nov 18, 2021
Wasted my time, explained my situation to the lady on the phone! Was reassured that they would be able to help me! Well after being extremely rough and $100 I'm still in pain!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Allen C.
Nov 29, 2021
Hello @Kolby W., we do not have any patient/visit on record by your name or similar. Please double check which dental practice you are leaving your review for; we hope you receive the dental care you need and wish you the best.
- Diana V.Dallas, TX0156Jul 20, 2017
If you're new and you get xrays, overall exam, etc they try to give an all around estimate which is more like a home repair estimate. I went in for a cleaning and left with paperwork stating I needed $7.000 worth of dental work done. WHAT????? Are you kidding me?
They're attitude at the end was very fake! They just added on unnecessary work and tried to convince me it was important.
I went to another dentist in Highland Park and got a second opinion. He said I need 2% of what the dentist at Bleu Dentistry had recommended and I received a proper cleaning too not an unnecessary Deep Cleaning Bleu Dentristy was insisting on.
Always get a second opinion if they try to get more money out of you unnecessarily!
I do not recommend Bleu Dentristy at all!!!!Helpful 6Thanks 0Love this 1Oh no 0 - Alex L.Austin, TX163349Mar 13, 2019
I feel like most reviews are done in the heat of the moment, but I would like to preface this review by saying that I had my one & only appointment 8 months ago. I am writing a review now because I finally got the nerve to make a dentist appointment elsewhere this morning & am realizing what a scam I faced at Bleu Dentistry. After reading the reviews I see that I am not the only one to have had this issue.
It is HIGH pressure sales there. I didn't even know that was something I needed to look out for at a dentist office?? I'm used to it with car & appliance shopping, but I came in for a really simple teeth cleaning...
They told me I had gingivitis & receding gums & would need an excessive amount of dental work in the future, but for now I just needed a "deep laser cleaning" that wound up costing me $50. A good tip off that something wasn't right should have been when the lady at the front desk came back to my dental chair (odd?) with a price sheet...I've never even paid a copay at the dentist before so $50 for a "deep cleaning laser treatment" that I did not ask for is pretty outrageous. The dentist I went to this morning told me my gums are FINE! And NO gingivitis. So I have been stressing over a non-existent issue for the past 8 months. And I paid $0 with insurance. As it should be.
If you go to this dentist, PLEASE GET A SECOND OPINION BEFORE YOU GIVE THEM ANY MONEY!!!!!!! They made me think I had an issue that I did not actually have to get more money out of me because insurance would have covered just a regular cleaning. Bleu dentistry now seems very money-hungry in my eyes and not focused on proper patient care.Helpful 6Thanks 0Love this 0Oh no 0Business owner information
Allen C.
Mar 23, 2019
Hello Alex, we are so sorry to hear about this experience and take your concerns with great care. To protect your personal information, would you be willing to call us at (214) 699-4976 with further details about your visit?
In regards to "deep laser cleaning," this treatment is typically recommended when there are areas of light or mild calculus (tartar) and mild inflammation of the gingiva (gums). This treatment has a high rate of success in eradicating and reversing early to moderate stages of gum disease.
In other words, if a patient with gingivitis (early stage of gum disease) undergoes this treatment, there is a high probability that it would cure the disease, so there would be no signs of it in future dental visits unless the disease reoccurs (typically due to poor oral hygiene).
Please note that according to the CDC, 1 in 2 Americans have some form of gum disease, and that number is even greater when including undiagnosed individuals. And although gingivitis is easily reversible if addressed early, most gum diseases are undiagnosed and untreated, and thus progress into more severe issues.
We are truly passionate about oral health and education at Bleu! While we do our very best to educate each patient, we can see how you may feel as if it were similar to "high pressure sales," and we are truly sorry that our enthusiasm came across that way to you. We use X-rays, intraoral images and 3D scans as educational materials that we are happy to show our patients, because what better way to understand our work than to see it first hand for yourself?
I cannot speak for the recommendations of other healthcare providers, but I am a firm believer in proactive and preventative healthcare rather than reactive solutions. We understand that not every dental office has the same equipment or preventive philosophy, so patients might not be used to seeing their mouth in high definition and a proactive approach to oral health. Informed consent is always obtained prior to treatment, and we encourage patients to seek second opinions if they have doubts. We are always here to help! That being said, I am very happy to hear that you have continued with your dental healthcare and I wish you all the best.
Sincerely,
Dr. Charles at Bleu Dentistry.
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