Blue Star Plumbing

    Claimed
    Plumbing, Hydro-jetting
    OpenOpen 24 hours

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    Photo of Blue Star Plumbing - Wylie, TX, US.
    Photo of Blue Star Plumbing - Wylie, TX, US.
    Photo of Blue Star Plumbing - Wylie, TX, US.
    Photo of Blue Star Plumbing - Wylie, TX, US.
    Photo of Blue Star Plumbing - Wylie, TX, US.
    Photo of Blue Star Plumbing - Wylie, TX, US.
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    Services Offered

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    Review Highlights

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    About the Business

    Blue Star Plumbing is a family-owned and operated business with more than 15 years of experience. Blue Star Plumbing LLC services the Wylie, Plano, Murphy, Garland, Rowlett, Rockwall, Sachse and surrounding areas. We continually train our team to deliver the highest quality experience for you, and our plumbers are experts in the latest technologies and practices.

    Location & Hours

    Map

    1185 Wheelis Rd

    Wylie, TX 75098

    Serving Wylie Area

    Mon

    • Open 24 hours

    Tue

    • Open 24 hours

    Wed

    • Open 24 hours

    Thu

    • Open 24 hours

    Fri

    • Open 24 hours

    Sat

    • Open 24 hours

    Sun

    • Open 24 hours

    Open now

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    Overall rating

    19 reviews

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    • Photo of Vic M.
      Vic M.
      Plano, TX
      71
      221
      449
      Dec 12, 2022

      Called this firm Saturday morning after discovering a leak in our water main near the meter. Dane was on-site in about 90 minutes from my call. He was a professional and immediately went to work on the problem. After a brief but heavy rain shower, he proceeded to finish the job in about two hours. His quote was flat rate and he left my years looking perfect! I would use this company again if I have plumbing problems. Five Stars Dane!!

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    • Photo of Terry C.
      Terry C.
      Plano, TX
      248
      15
      41
      Jan 5, 2022
      Updated review

      Bumped up to four stars. After seeing my review, the company reached out to me and offered to correct the work. After the work was rectified, they sent photos showing the piping strapped correctly

      Pipe slack significant; see the pipe coiling on itself. It was only loosely strapped but not suspended.
      Pipe slack significant; see the pipe coiling on itself. It was only loosely strapped but not fully suspended.
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      Dec 30, 2021Previous review
    • Photo of Ken B.
      Ken B.
      Plano, TX
      2
      67
      Sep 15, 2021

      Excellent service beginning with great personal service in discussing my problem to answering my questions.
      Dane showed up on time, understood the problem and quickly solved that situation. He checked other water areas in and outside the house, made suggestions and double checked the original problem.
      Great work from all involved. Thanks Dane.

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    • Photo of Isabella G.
      0
      1
      Oct 20, 2022

      Do not recommend this place at all! Prices are ridiculous! Called them out to fix our toilet and spent over 450 dollars for it just to stop working the next day. Such a scam. I called a different plumber and he was able to remove the whole toilet and fix the issue under 200 dollars. The plumber said this was his 5TH house he's had to work on after Blue Star Plumbing tried to fix it. I do not recommend this company at all!!

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    • Photo of Dean C.
      Dean C.
      Princeville, HI
      4
      1
      May 27, 2022

      Cody and Seth gave us piece of mind. Showed up on a Slab leak issue and made us feel a heck of a lot more comfortable after we talked through what can be done. Were clean, tidy and again explained all the items. Not an exciting thing when you see water coming up through your floor but happy with Blue Star to help us navigate the issues.

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    • Photo of Mark S.
      Mark S.
      Rowlett, TX
      0
      35
      6
      Oct 20, 2021

      This company sucks &$$!
      My kitchen sink had fallen through off the granite counter top and had them come out for an estimate. To either fix the sink (seal it back in place) or to install a new one was the same price- over $2500!
      Yes, over $2500 to put the original sink back up or to install a new one. And that's if I bought the sink. And then they have the balls to change me $50 just to come out and tell me that crap. I guess they are so over priced that is the only way they can make money.
      POS - stay away from here.

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    • Photo of Linda S.
      Linda S.
      San Diego, CA
      0
      9
      3
      Feb 23, 2022

      Just needed a simple fix of the sink stopper in the Master BA and they accommodated me on the schedule since I was a teacher and couldn't have them come during the weekdays. I also got a teacher discount, which is amazing to boot! They were punctual, efficient, and provided friendly service. Was impressed how they provided pics/video of their work, along with an itemized receipt. Would definitely use their service again! Thank you, Blue Star Plumbing!

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    • Photo of Ryan H.
      Ryan H.
      Plano, TX
      1
      1
      Mar 3, 2021

      The value and quality of work for my service was poor. Blue Star charged me $650 total for work they completed within 15 minutes. The plumber justified this prior to starting the work by using scare tactics stating they may need to engage a third party for brick repair. The plumber informed me afterward that the part they replaced I could buy retail for $45. Finally after completion of the work they left my water meter open while the temperatures were below freezing.

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    • Photo of Cal S.
      Cal S.
      Dallas, TX
      0
      3
      Jan 15, 2022

      There was a water leak coming up through the sidewalk in front of my house. I had a couple of guys come out and dig on both sides of the sidewalk and they found that the leak was not sprinkler piping but in fact the water line from the main to the house. And now with the leak detected, I called Blue Star for an estimate for repair. Kevin Orr from Blue Star showed up and spent a lot of time walking my front yard and talking about various aspects of water lines and their material make-up. He asked a few questions to ascertain my level of plumbing knowledge, and when he was satisfied with my lack thereof, proceeded to upsell the job. His bid for the job was 1800, and the next day two guys showed up and replaced a 6' section of PVC pipe under the sidewalk... It took them about 2 hours. Material and labor should have been well under 500 dollars. I was smoothly led to believe this would be an involved piece of work, all the while Kevin knew that it would be a simple and fast job. And to make matters worse they gave no warranty on their work.

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    • Photo of Robert E.
      Robert E.
      Rowlett, TX
      0
      35
      110
      May 2, 2021

      Originally contacted Hedrick's Service Now to repair a water leak inside a wall behind the hot water tank. I agreed to the quote and repeatedly called trying to schedule the repair. I gave up on them after several days of no show and called Blue Star Plumbing. They showed up on time, repaired the leak and installed a new water heater with new copper connections and emergency drain. Great job, very disciplined and knowledgeable staff. I highly recommend.

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    26 other reviews that are not currently recommended

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