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Review Highlights
“We had Eric install a new garage opener today, including a new keypad, wall mount, safety sensors, and a tune-up.” in 28 reviews
“I wanted to get a quote on options for two new garage doors (one double, one single) and a new quieter, wifi enabled opener.” in 6 reviews
“They removed the old door and track, installed the new door and track and the entire job took about 3 hours for a 16 ft door.” in 5 reviews
About the Business
Business owner information
Eric P.
Chicago Garage Door Has been Chicagoland's Premier Choice for Residential and Commercial Garage door Services. With over 20 years of experience and multiple locations. We Guarantee 100% customer satisfaction. Chicago Garage Door is the best choice garage door specialist in the Chicagoland area. We install, service, and repair all kinds and types of garage doors in Chicago. In each one of our locations, we have the best team of experts professionals that can handle each and every type of garage door. All our technicians go through a rigorous training process, covering every garage door repair and technique. Our technicians are continually updated with all the latest knowledge, information, and training in order to do their work perfectly. Our online Presence speaks for itself across all platforms holding the five-star mark. We go above the rest to provide exceptional service to both residential and business customers.
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Recommended Reviews
Overall rating
68 reviews
5 stars
4 stars
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1 star
Susan D.Mundelein, IL20331Sep 21, 2023Chicagoland garage door is GREAT!!! I called an got an appointment for the next day! Such a simple thing, I should have called sooner. Eric the technician was great, personable, knowledgeable and polite. He explained what was wrong, he quoted, me the price, told me what the warranty was.
The repair was less expensive than I imagined it would be. I highly recommend this company.
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Eli P.
Sep 21, 2023
Hello Susan,
Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with our service and our technician, Eric. It's wonderful to know that we could assist you promptly and exceed your expectations in terms of both service and cost.
We always strive to provide knowledgeable, personable, and polite service, and it's reassuring to hear that Eric embodied these values during your appointment. We're glad he could thoroughly explain the issue, provide a transparent quote, and inform you about the warranty, ensuring peace of mind.
Your recommendation means a lot to us, and we are grateful for customers like you who make our job truly rewarding. Should you need any further assistance or have any more garage door needs in the future, please don’t hesitate to reach out. We look forward to serving you again!
Warm regards,
The Chicago Garage Door Team
Dan I.Grayslake, IL74141Mar 2, 2023Nothing but good things to say about the customer service, and actual service of Chicago Garage Door.
My garage door was acting up, and when I finally decided to call a company, they sent somebody to my house within a business day of calling. Jose called a half hour before arriving (in the window specified), and when he arrived he addressed the issue quickly, giving me all the choices I had. When I chose to have my faulty unit replaced, Jose did so on the spot, and got it finished in less than an hour. The garage door is great, it makes no sound, and is a giant upgrade to what I had for less than what I was quoted with other companies.
I don't often leave reviews, but they were responsive, quick, understanding, affordable, and efficient. Couldn't ask for much more.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Eli P.
Mar 2, 2023
Dear Dan,
Thank you so much for taking the time to leave a 5-star review for Chicago Garage Door on Yelp. We are thrilled to hear that you had a positive experience with our service and that you are happy with the work we performed.
At Chicago Garage Door, customer satisfaction is our top priority, and we are committed to providing the best possible service to all of our clients. We are glad that we were able to meet your expectations and that you are satisfied with the work we did.
Thank you again for your kind words and for choosing Chicago Garage Door. If you ever need any further assistance, please don't hesitate to reach out to us.
Best regards,
Chicago Garage Door Team.- Andrew R.Libertyville, IL08Jun 11, 2023
Called on a Friday at 1pm. The cables on my garage door broke. Jimmy came out by 3pm. No one else would be able to come out until at least Monday.
He fixed the cables, greased everything, adjusted my chain, and found / fixed a broken hinge. Done in under an hour.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Eli P.
Jun 12, 2023
Dear Andrew,
Thank you so much for taking the time to leave a 5-star review for Chicago Garage Door on Yelp. We are thrilled to hear that you had a positive experience with our service and that you are happy with the work we performed.
At Chicago Garage Door, customer satisfaction is our top priority, and we are committed to providing the best possible service to all of our clients. We are glad that we were able to meet your expectations and that you are satisfied with the work we did.
Thank you again for your kind words and for choosing Chicago Garage Door. If you ever need any further assistance, please don't hesitate to reach out to us.
Best regards,
Chicago Garage Door Team. 
Gomer P.Lincolnshire, IL139May 26, 2023This company is extremely professional. My spring broke on my garage the Friday before a holiday. Two other companies would not come out until Tuesday. However, Chicago Garage Door was at my home within an hour. The tech was Eric and this guy was unbelievable. He was clean, fast, professional, and friendly. I was impressed by the speed with which he installed a new spring and got my door working smoothly once again. One last item; their trucks were clean and well maintained if that says anything about the pride this company takes in its product. I highly recommend Eric and this company. Thank you.
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Eli P.
May 27, 2023
Dear Gomer,
Thank you so much for taking the time to leave us such a fantastic 5-star review on Yelp! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our company.
We understand how inconvenient and stressful it can be to deal with a broken spring, especially on a Friday. That's why we always strive to provide prompt and efficient service to our valued customers. We're glad to know that our technician, Eric, was able to arrive within the hour and address the issue swiftly.
Eric is an exceptional member of our team, and we're delighted that his professionalism and friendly demeanor left a lasting impression on you. We'll be sure to pass along your compliments to him. Your suggestion for a raise for Eric is duly noted, as we truly believe in recognizing and rewarding our outstanding employees.
It's also great to hear that Eric explained the warranty details smoothly and took the payment process with your credit card hassle-free. We aim to provide a seamless experience from start to finish, and your feedback reinforces that we're on the right track.
Once again, thank you for choosing our services and sharing your positive experience. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,Chicago Garage Door Team
Joshua L.Streamwood, IL0392Dec 28, 2022My garage door spring snapped unexpectedly. I contacted Chicago Garage Door via Yelp and they were able to send a tech (Jose) same day. Jose did an excellent job. I recommend 5 out of 5 stars. Thank you.
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Eli P.
Dec 28, 2022
Dear Joshua,
Thank you so much for taking the time to leave a 5-star review for Chicago Garage Door on Yelp. We are thrilled to hear that you had a positive experience with our service and that you are happy with the work we performed.
At Chicago Garage Door, customer satisfaction is our top priority, and we are committed to providing the best possible service to all of our clients. We are glad that we were able to meet your expectations and that you are satisfied with the work we did.
Thank you again for your kind words and for choosing Chicago Garage Door. If you ever need any further assistance, please don't hesitate to reach out to us.
Best regards,
Chicago Garage Door Team.- Mike M.Wauconda, IL85Aug 7, 2023
Same day appointment and very courteous technician. I received a call from the tech who checked if he could actually come sooner than the original quoted appointment time. Very satisfied and will use for any future needs.
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Eli P.
Aug 7, 2023
Dear Mike,
Thank you so much for taking the time to leave a 5-star review for Chicago Garage Door on Yelp. We are thrilled to hear that you had a positive experience with our service and that you are happy with the work we performed.
At Chicago Garage Door, customer satisfaction is our top priority, and we are committed to providing the best possible service to all of our clients. We are glad that we were able to meet your expectations and that you are satisfied with the work we did.
Thank you again for your kind words and for choosing Chicago Garage Door. If you ever need any further assistance, please don't hesitate to reach out to us.
Best regards,
Chicago Garage Door Team. 
C P.Libertyville, IL05021Nov 22, 2022Their prices were reasonable, they were on time and got the job done. Oh yeah, we didn't have to wait forever to schedule an appointment.
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Eli P.
Nov 22, 2022
Hello C.P, Thank you for your business. We were happy to come out and we are proud to provide excellent customer service to our clients. We appreciate you taking the time in writing a review to share your experience. Chicago Garage Door.
Ron P.Columbia, SC191Nov 12, 2022Our spring snapped on a stormy Saturday and they were able to fit us in quickly and easily repair our problem. Friendly and efficient!
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Eli P.
Nov 12, 2022
Hello Ron, Thank you for your business. We were happy to come out and we are proud to provide excellent customer service to our clients. We appreciate you taking the time in writing a review to share your experience. Chicago Garage Door.
- A T.The Loop, Chicago, IL05Mar 29, 2023
They arrived on schedule but, Then offered to replace my fully functional garage door opener even though that wasn't the problem.
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Eli P.
Mar 29, 2023
Dear valued customer,
We apologize for any inconvenience you experienced during your interaction with our company, Chicago Garage Door. Based on your feedback, we would like to investigate further to ensure that the service was provided by our authorized technician, as offering to replace a fully functional garage door opener without proper justification goes against our policies and practices.
In order to better assist you, we kindly request the name of the technician who provided the service, as well as any additional details regarding the service call. We would also appreciate if you could provide information on how you resolved your garage door issue if the opener was not the problem.
At Chicago Garage Door, we take customer satisfaction seriously and strive to provide reliable and honest solutions for all garage door repairs. We would like to understand the situation better and work towards resolving any concerns you may have had. Please contact us directly so that we can address the issue and ensure that your experience with our company meets your expectations.
Thank you for your feedback, and we look forward to the opportunity to assist you further.
Sincerely,
Chicago Garage Door - Mike S.Kansas City, MO17Dec 19, 2022
Professional, friendly, and on-time. Eric took the time to explain the problem and fixed it quickly.
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Eli P.
Dec 20, 2022
Dear Mike,
Thank you so much for taking the time to leave a 5-star review for Chicago Garage Door on Yelp. We are thrilled to hear that you had a positive experience with our service and that you are happy with the work we performed.
At Chicago Garage Door, customer satisfaction is our top priority, and we are committed to providing the best possible service to all of our clients. We are glad that we were able to meet your expectations and that you are satisfied with the work we did.
Thank you again for your kind words and for choosing Chicago Garage Door. If you ever need any further assistance, please don't hesitate to reach out to us.
Best regards,
Chicago Garage Door Team.
