Christian Brothers Automotive Goodyear

Christian Brothers Automotive (CBA) does a very good job in vehicle maintenance and repairs.

An example: my Dodge truck needed its synthetic blend oil changed, and they charge 60% of what Valvoline does, 43% of what Jiffy Lube charges, and 51% of what Firestone and Goodyear demand for EXACTLY the same task-- and do a better job at it. CBA checked my vehicle for alignment, did more than a dozen safety checks, checked tire inflation, topped the fluids, and -- even with a full shop when I arrived -- my vehicle was done prior to the time promised. Even better yet, the service was done without waiting more than an hour in the hot sun as I was forced to do when I took my vehicle to Valvoline.

No up-sell or listening to an unnecessary, insulting lecture about how doing this or that $700 service on my well-maintained vehicle is going to help it run better. CBA does the warranty service on our Dodge truck, Acura SUV, Chevy sedan, and our new Cadillac -- at very reasonable prices... without the up-sell. They make money the old-fashioned way: they earn it, honestly. Can't say that about any Phoenix vehicle dealerships, I'm sorry to say.

CBA employees asked if I wanted coffee or a bottle of cold water while I waited. I can't say the same of any of the other chain "lube and oil" companies.

If you're interested in having your vehicle well-maintained, save money, and work with decent people in the process, take your vehicle to Christian Brothers Atomotive.

Wow, these guys are great!! I've never been at an auto repair shop that are so attentive to the customers needs. Corey my technician was awesome, telling me his thoughts on what to do and what I don't have to do. No "you better get this or your car will light on fire". Just a great place to bring your car. I'm not taking it anywhere else!!

Been coming to the Litchfield Park and or Goodyear locations with several vehicles for years. I've submitted positive reviews in the past. That being said, I'm done. I will not be back. Their quality of service has declined while their prices have increased. 2 stars instead of 1 because they were capable of making the last repair requested. However, how they got there was a ridiculous waist of time, money and common sense. In my opinion they have lost their way, puting $$$ ahead of service.

Amazing experience, didn't think that there was people like them anymore.
Turned my bad day into one of my best in a long time. Will return again for sure

Giving you a heads up about Christian Brothers Auto.

We took our car here because it failed emissions. They said they did a test and determined it was an head gasket leak. They recommended an engine rebuild or putting in a re-manufactured. For around $8000. They said they replaced the evap line. And then they said we should take it to All About Auto as they were not equipped to replace engine.

We were able to get it into all about auto and they said it not passing emission has nothing to do with what CBA did they test for.

All about auto personally took the vehicle to the smog check and it failed the evap. that CBA supposedly replaced. AAA determined it was a leak in the top of the fuel tank. They did a smoke test and it's not a gasket leak. They dropped the fuel tank and repaired it for $300. They took it to emission to get it tested so I wouldn't have to.

When calling CBA about their failed repair and gross misdiagnosis, they did not help or admit to anything and no reimbursement for what they likely didn't do.

Nice people working there but can't trust what they are telling you.

I will never go back there again.

Auto business still amazes me.
I've had a go to place in Goodyear, this one popped up next door to me so I tried it out.
A/C blower motor went out.
Their price... 1,300. Labor/parts.
"It's in a very tricky spot and will take 7 hours to do"

I went to my go to spot the next day... $650. Done in 3 hours same day.

The second an auto shop tell you the price and immediately, without you questioning it, goes into describing why it's going to be that expensive, you know you're talking to the wrong shop and they're price gouging you!

CBA is hiding behind a "Christian" business that is trustworthy. Total scam.
Their inspection fee was 140... my other shop, 65 and put towards the service fee when chosen to do the job there. Basically a down payment.

It pisses me off beyond belief that businesses are out there like this.
Do your research people.

I even made this Yelp just for this. Haven't reviewed on here in years and forgot my old log in info.

Good luck everyone!

I wanted a simple air conditioner looked at and they looked at other stuff I did not ask for. The money down was for $150 for nothing. They wanted $3000 for new AC Compressor and $2000 for a rebuilt with no warrenty. I will NEVER to these people again. Price Gouging and taking advantage of good people. I am going to spread the word. Going there was a big waste of time and money.

I went here to get an oil change since it's a new location close to home. I usually go to S&S Tire off Dysart (now called Big Brand Tire & Services) but I wanted to give Christian Brothers Automotive a shot. I was impressed with the friendly staff, clean lobby, and the speed of the oil change. I think their complimentary inspection report is unique and adds a layer of quality no other shop has. I mean really, the report comes with photos and recommendations for services needed. Not to mention the text updates you receive throughout the service are pretty neat stuff. However, to keep this an honest review I do want to add one area I was disappointed in but was quickly resolved.

The oil change was complete but the excess oil was bad enough it dripped on the gasket cover, radiator cover, and plastic coverings and onto my garage floor. It was a bit of a mess and I was upset. But this is an important part of the review that I think highlights how important customer communication relates to customer service. I contacted Mike H. and expressed my concern then Elijah, the manager, called me right away to apologize and ask when I can come in to resolve the issue. They even offered shuttle service or deliver the car to my place of work. The excess oil was cleaned and they handled it professionally and swiftly. I could give this a negative review or a markdown but the ability to acknowledge there was a mistake made, own up to it, and offer to make it right is everything in this type of business. I'll be sure to take my vehicle to CBA for years to come.

I chose this location because a friend had good luck. Unfortunately I did no. The Custer service is pretty good but the technicians do not know what they are doing. From breaking g parts as they are taking them off to misdiagnosis which cost me $1100 to having to return my car after each visit because they did not complete the job properly I will never be back to this location. Don't take a chance, stay clear!

Took my car here today; was kind of curious on them. I just needed an alignment. I prefer to do my own repairs but I don't have a way of doing an alignment so that job I usually contract out. I thought the price was a little high but I guess it's been that long since I have done an alignment lol, gone are the 69 dollar alignments. But the staff was courteous and kind. They gave me a text with the report which included pictures of everything they did find needed work. Which it was all stuff I can easily do. The only thing I was disappointed in was that they recommended replacing my air filter and it's a K&N filter and I have a sticker on my car. A little detail noticed and it's should have just been stated to clean it. But that's probably me being picky. All in all I would go back for this type of work again. Oh and they shuttle you from and back too; which is a really nice touch as well on the customer service side. Thank you.