Cohesion Hauling / Junk Removal

I got a quote online with Jeremy (the owner), I was unsure I wanted to pay that much because I got lower quotes from other companies and I didn't have a whole lot of stuff. Then his guy Tony who actually hauls off stuff gives me a lower quote after seeing pics I sent him. I agreed on the price over texts after verifying with Tony. All good. Stuff hauled off on time. Job done.

Except come invoice time Jeremy invoices for a much higher amount than Tony had sent me via text. Jeremy further goes on to prove that I agreed to his price and that Tony had no business giving me quotes for the job and that was Tony's fault. But guess who gets to pay for his fault? Me. The customer - And a pissed off one at that, who would never do business with this company not because of the higher price I ended up paying because of the principle of it and horrible customer service.

Never never try to argue and prove that a customer is wrong, especially when it's clear that what went wrong was that your guy who had no business giving an estimate did so. Fix your shit and don't expect a customer to pay for you or your crew's inability to understand what they can or cannot do.

Will never use them or recommend them to anyone either!

Awesome group of guys that came on time work swiftly to remove my items. Very polite group I would definitely recommend them to anyone wanting to have anything removed when it comes to junk!

I looked on yelp and saw that this place had gotten good reviews so I called. I can definitely see why they had, because the owner was very informative about the process to haul my trash. He gave me a very reasonable price and sent 2 men over within 2 hours. I had 2 houses of trash, an old couch, and 3 mattresses. They got it all in a hurry and were very personable and friendly. I would definitely use them again and highly recommend them.

Amazing.

I had a garage FULL of piles of junk (including a loveseat, couch, matching chair, 65 inch projection tv, bags and bags of junk, a broken down kids bed and mud more) and Cohesion came the same day I called, the price quoted was exactly what I paid, and they had the junk out in less than an hour!!!!

I called with short notice and he was able to come the next day. He showed up exactly at the time we discussed and got all the junk out of my garage I asked. Reasonable price and very reliable.