Color Culture Hair Artistry

It's important to have your color done by a professional to protect your hair and promote hair growth. Ari has been doing my hair for awhile and it's always a vibe, I trust her! Don't walk run and EVERY STYLIST in this shop is EXTRAORDINARY

This place is amazing. I found it by walking by and by the Grace of God I found 2 angels. I decided to do something else with my hair. It was in shambles Miss Nickki and Miss Shawn both help me out.I went in with Old copper frizzy damaged hair.I came out with beautiful chocolatey hair, feels healthy now They treated me very well,the service was amazing. The vibe was very colorful thank you so much . See you guys again soon.

Let me start by saying in my 35 years of life I've never dyed or bleached my hair; consider me a hair virgin! Lol! I went yesterday to get my hair done I'll list the pro's and con's.

Pro's:
1) Its a Black owned salon which means they more likely than not will understand your specific hair texture.
2) Kind staff that never takes breaks and works around the clock
3) Very kind and accommodating when I was freezing cold (my anemia) by giving me hot tea that was delicious
4) My stylist by the end of the service was kind in offering to fix what I didn't like moving forward, which is something she didn't have to do.

Con's:
1) The color I received is not what I wanted; I gave a few different photos so there was definitely some range to play around with (see photos of what I wanted).
2) My hair turned orange and that was honestly one of my biggest fears bc I hate orange/ red hair on me...I've tried on wigs and just despised it. In all fairness the stylist didn't know the product would turn my hair orange. Apparently I have an orange undertone to my brown hair (which 2 of my friends who do hair explained)
3) My final color is a copper and blonde look. My stylist said she didn't see the copper color, but everyone I have talked too sees it. The stylist pulled out hair swatches to show me it wasn't "orange" which made feel a little uncomfortable and like I was being gaslit; but I think you'll get the jest of it from the photos. My brutally honest 8 year old said "oh mommy, you changed your hair to orange and yellow" LOL!
4) I have a brown dye line going across my forehead which I wasn't expecting to leave with. I'm so embarrassed and had plans for today, but I canceled bc my mom said it looks like a lace-front line! LOL! I went back today and was told it would fade over time and my natural body oils would get rid of it. I put so much Vaseline on my head and I'm shinny as hell now and line still isn't gone! Lol! But patience is a virtue


With all that said, I paid $350 and gave a $50 tip bc karma is real, and to deny the fact that my stylist worked 8 hours on my head would be straight up wrong. Although I hate the color, at the end of the day, it's just hair. It will grow, get cut and grow some more. I hope that if I'm able to go again in the future, they will change this to a 5 star review!

I've been going to the Color Culture Hair Artistry (CCHA) salon for some years now and I always walk out feeling like a million bucks! I love that CCHA is always on the cutting edge of all things hair and Nicki never lets me down in helping me to create my hair visions. I love coloring my hair and because Nicki has 35+ years of experience in not just hair but the art of coloring hair; my hair is always brilliant in color and most of all healthy. One of the things that I love most is Nicki takes the time to explain the current status of your hair and what to expect during and after the process. I once had a conversation with some friends about the ability for a hairstylist to be great in cutting, coloring, hair care and styling and found that most hairstylists are great at one thing and at best good in other areas; however Nicki is pretty great in all areas! From a new stylist perspective, CCHA is a great place for a start as Nicki is such an awesome mentor and the salon is located in a very visual diverse community which provides a lot of walk-ins to build your clientele. The team at CCHA also always feels like a family that is very warm and supportive of each other. Did I also mention that the salon is such a beautiful establishment adorned with colors of teal, cream and beautiful brassy accents which also plays a big part in creating an elegant comfortable relaxing day at the salon! Included are just a few pics of some of my visions that Nicki has brought to fruition for me and as you can see; my hair is very healthy and Nicki keeps my hair well taken care of in between styles.

UPDATE- Response to Owner

1. NEVER did I say I didn't want my roots bleached. The only part I was concerned with bleaching was the part of my hair that was already processed (which is why we discussed an alternative-which you offered and told me we could spot test). I had 0 concerns about bleaching the virgin portion of my hair. Hence, why I provided 2 pics of what I was looking for, neither had a dark root.

2. I did not ask for the "color used", I asked for all the products used during the coloring & style process (which developer bleach, volume of dye, name of products, etc) for 2 reasons. One, I needed to know what had been done so that I didn't overdo anything when buying/using products that following week to start rehabilitating my hair. Two, I always ask this question when I plan to go elsewhere to provide the following stylist a hair history to better maintain the integrity of my hair. As you remember (but probably will deny as you continue to do) I provided you with a history as well when I informed you that: for 1.5 years I had the red color, my previous stylist was using 10 developer bleach and mixing 2 Demi permanents for color and I was able to flat iron my hair every other week and still maintain a healthy curl pattern. (Also not sure what you mean by "traumatized by my last experience with bleach"? My previous stylist prioritized the health of my hair and I had no traumatic experiences with her)

Also I was left on read & my question was never answered, but glad to know you got the message.

3. You're saying you're not gaslighting while simultaneously misquoting me and blaming me. You claim "I was determined to be unhappy" because I as a paying customer voiced what I did and didn't like about my service at your salon. This is the same level of passive aggression I was met with when expressing myself in person. And you do this to any person that leaves an unsatisfactory review. You say "come back for a service" but it's tainted by your blame shifting, condescension, and lies.

4. At this point, the pictures speak for themselves. The bottom right is me leaving your salon after she washed and styled my hair. If those dry, straw-like, inconsistent curls are beautiful to you then we'll have to agree to disagree. (And no, you never said the service would "loosen my curls" cuz I assure you I wouldn't have done it being that any change in my curl pattern was my main concern-which we spoke extensively about)

Y'all are clearly talented. I see it in a lot of the work you have done with other clients. This is why I felt comfortable to switch to your salon even though I adore my last stylist (she's just so far). But you are correct, you missed the mark with me. It's unfortunate but it does happen. No one is perfect but mistakes were definitely made followed by no accountability. Therefore, I won't be returning.

First, the friendliest and most accommodating salon. They are on point with their color and work with many textures. The stylists come in at all hours. Asha works wonders and gives great cuts as well. I have seen Nikki do colors and work with various lengths. Natural, pressed or processed hair. All look " FRESH:.
HIGHLY RECOMMENDED.

The owner managed to get my review removed, so I am re-adding.

My hair looked gorgeous, however it took 9 hours to get to that point, not to mention I sat in the window seat with my hair on display for the world, to the point I was in tears because i knew my hair looked bad.

Then the owner insulted/mocked me while posting my before picture with some back handed compliment on IG and instead of using service recovery, she defended her actions and doubled down.

I shudder everytime I pass this place. Very good, very expensive and takes an extremely long time to get your hair done.

Lovely energy, results came out even better than I imagined! Will be returning when I decide I want a pixie cut again!

Absolutely amazing hair service I received from Shone! She hooked me up with beautiful highlights, a cut, and style! My highlights came out the way I wanted, exactly to the T! I'm highly impressed! Shone pays attention to detail and listens carefully to her clients needs! She takes pride in her work and I strongly suggest making an appointment with her! Not only was Shone an outstanding hair stylist, as I was sitting in my styling chair, I noticed the owner NIKKI styling her clients hair as well, and WOW, even Nikki's work was also amazing! Excellent service, wonderful kind respectful staff, beautiful clean environment and decor, easy parking, and talented stylists! I highly recommend this salon! :-)

Jade

My experience in attempting to establish a relationship as a potential new client has been beyond unprofessional. In my attempts to contact the salon and Nicki directly over a period of time in order to make an appointment with Nicki. I have allowed over two weeks to pass hoping to receive some form of communication from the Salon or Nicki. After about two weeks I received a call from the salon stating to text Nicki photos of my hair. I later received a text message from Nicki on Thursday evening asking if my daughter and I could come in Friday evening for a consultation. I immediately responded that unfortunately I had to work Friday but if possible could we schedule the consultation for Saturday morning instead. It has been several days later and I never received a reply or any further communication from Nicki.
I understand that the salon and Nicki may be busy, however the same effort and time taken to post on your social media business page should be equally allocated to communicating with potential clients.