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About the Business
My name is Scott Laatsch, I'm a licensed Florida Air Conditioning contractor and the owner of Complete Care Air. I'm a NATE certified technician and Complete Care Air is a Trane Dealer. I've been working on residential and commercial HVAC systems for most of my life. My father owned an HVAC business as well and I've been going out on jobs and helping since I was a kid. If your home or your business has an AC issue that is fixable I can fix it. If the unit isn't fixable I can also help you find a new Air Conditioning unit that will fit your needs.
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- John M.Naples, FL031Sep 30, 2023Updated review
Warranty repair charged $850 for 3hrs of labor and $500 for Freon.
Most Companies only charge $900 for warranty repair of compressorHelpful 0Thanks 0Love this 0Oh no 0Jul 23, 2021Previous reviewScott is very knowledgeable and Honest. Having lived here 40+ years and retired from the service industry.
I highly recommend Complete Care Air - Joni Marie I.Naples, FL120Jan 8, 2024
For the first time in 20 plus years in Naples, we've had no issue with our AC thanks to the prompt and professional service of Complete Care Air! I highly recommend them. We've had one company after the other who had terrible customer service and we always had one problem or another. The AC has worked without incident since hiring Complete Care Air. Save yourself some angst and hire them!
Helpful 0Thanks 0Love this 0Oh no 0 - Nidia L.Naples, FL1622Jul 13, 2023
I want express how happy I am that I called Complete Air. I was worried something was going on with my unit and wanted it checked before any expensive issues came up.
I called and the very next day, Yulio was on perfect time. He right away gave me ideas to help the unit work so hard. He explained their service agreement and it was so reasonable. Turns out the cleaning was all it needed. He was very informative and so polite!
I recommend them and am very happy to find a trustworthy company. From the first call to the visit.Helpful 0Thanks 0Love this 0Oh no 0 - Roger M.Naples, FL05Sep 19, 2023
I called Complete at 10 AM regarding an issue. They advised me that someone could be over between 12 and 2PM. Logan arrived at 11:45 AM and quickly repaired my problem without trying to sell me anything. This is the second time I've used this company meeting with 100% satisfaction.
Helpful 0Thanks 0Love this 0Oh no 0 - Angela C.Buffalo Grove, IL03Jul 9, 2023
Can't say enough about this company. I have an 18-year-old Lennox AC unit which has finally decided to act up. From my first call to Complete Care Air, everyone has been very pleasant and the service has been top-notch. Scott arrived on schedule and was very efficient in diagnosing each problem and took care of it quickly. I will definitely be using CCA next year to put in a new unit.
Helpful 0Thanks 0Love this 0Oh no 0 - Di M.Key West, FL1187Aug 11, 2021
Highly recommend this company! Came home from work to no A/C, they had a tech out first thing in the morning to fix it. Cameron was awesome, very professional and personable. Repair took time and I felt completely comfortable leaving him working at the home while I had to leave. Could not be happier with the service provided!
Helpful 0Thanks 0Love this 0Oh no 0 - Kevin H.Naples, FL35041Sep 17, 2019First to Review
We had a A/C unit at a rental that wasn't keeping up with the heat. We called on a Sunday evening and Scott came by Monday before lunchtime. He checked everything with the system and cleaned the filters. He was extremely prompt, honest and fair. Turns out everything was fine but the filters were clogged up. We would not hesitate to recommend complete care air to anyone in Naples looking for a reliable and honest AC company.
Helpful 1Thanks 0Love this 0Oh no 0 - Dwayne W.Urban Estates, Naples, FL04May 3, 2020
We were referred to Scott and Complete Care Air about five years ago, and it has been a great relationship. He has always done what he said he would do, when he said he would do it. I have a great deal of trust in his experience and guidance, and can't remember the last time I even asked him for a guess on the cost. I know he will do what needs to be done at a fair price.
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