Computers R US

I purchased a refurbished iPad Pro from Amazon. I love the tablet except that the battery only lasted for 1 hour. I took my tablet to Computers R Us to which they ordered the battery and replaced it lickety split when it arrived.

As a professional musician, I use my tablet to play soundtracks but at my next gig, the audio jack did not work.

Question: Did I do something to my tablet that caused it not to work? Answer: Not conclusive.

Question: Did something happen during the repair process that caused the problem: Answer: Not conclusive.

What IS conclusive, is that they promptly took my iPad Pro and repaired it at no charge...lickety split! I asked them to bill me for a bench fee to share in the cost of the additional repair. They refused. I mentioned that I myself am a small business owner and that I understand the costs associated with return repairs and nicely insisted that I pay something. They nicely refused.

Instead, I was told the following: "If you are happy with us, just tell others".

By George, I'm gonna tell everyone I see. Damien, you and your team are AMAZING. Thank you for making me a Happy Camper!

Had my keyboard replaced, due to a stuck key. Damion & his crew kept me updated. Also had another issue, but wasn't really resolved.

Don't go to Geek Squad, go to these guys. Charges a fair price. They get the job done.

After glowing reviews from the Marietta City Neighborhood Group on Facebook, I gave Damien a call to see if he thought my teen's phone could be repaired.

Upon arrival, Damien looked over the iPhone and gave me some options on replacement glass. I went with the middle option which cost $125. He warned the facial recognition portion may no longer work and he could not repair that portion.

I was quoted a reasonable same day timeframe even though Damien mentioned they "were a bit backed up". I went down the street to get a pedicure to waste some time. When I returned the iPhone was ready. I purchased a new case for my teens phone for $20 and it came with a complimentary screen protector, which Damien applied before I left.

My teen was thrilled to have her iPhone repaired so quickly (and more thrilled she isn't having to buy herself a new phone). She was able to test the facial recognition and to our surprise it still works!

In most reviews I say 'can't wait to go back' and that doesn't apply here. Having a reliable and trustworthy team is crucial when accidents happen, and I'm so happy to now know of Damien and is team at CRU.

Needed a custom computer fixed, and they were extremely polite and professional throughout the whole process. Fair price for service--hope I won't need them again soon, but I recommend anyone with issues to give them a shot.

Great place! They quickly replaced the screen on an iPhone 8 and put a screen protector on it for a great price! Highly recommended!

This is a great place to get your computer fixed. They reasonably priced. I will definitely be back.

I want to not give this hack shop any stars but can't in order to leave a review. I took my son phone to this place a couple years to be fixed. I paid whatever the price was and left with the phone fixed. My son phone was damaged not even a week later and was told no warranty. Not pleased at all. Unaware that my daughter took her computer to be fixed by them. Left with it fixed. However the same issues happened where the screen isn't cracked but it glitches and the screen is funky. My daughter didn't know the computer. So now after being repaired by this place was told anything that you place on top of the computer or inside and attempt to close could have done this. Funny thing is I have the exact laptop and actually do close items inside as I move it from location to location as well as place objects even hot coffee on top while carrying and nothing has happened to mine. So after two separate items were allegedly fixed at this location and had the same issues. I want to say the techs that work here either don't know what they are doing or are putting products that are faulty. I wouldn't recommend this business at all. It is better to pay the extra dollars to her fixed at the name of the company that you purchased the product. I will be taking it to Apple for repair and if there is anything inside that isn't or wasn't applied correctly my lawyer will be sending this establishment a letter on intent. I pray that Our Heavenly Father gives this business the justice it truly deserves. 11/25/23. My daughter Chyeane is the most recent person who was serviced by your establishment. The payment was made using cashapp.

They fixed my computer at a really reasonable rate. I'm very pleased with the work. Will be returning for all computer needs.

Frequent customer. These folks are very trustworthy. Fast and honest. I almost don't mind breaking my phone. Lol

This place is one of the best-kept secrets in Kennesaw, which is a shame; I want more people to know about it!

These guys have always been nothing but polite and professional. We've only ever gone there for phone repair, but they fix things right, fast, and they stand by their work. They guarantee their work and honor those guarantees; we once had a phone battery die within the one-year warranty period, and they replaced it free of charge.

Their waiting area is comfortable, and they also have a few toys and such for any kids who might be waiting.

They have a lot of local crafts, goods, and honey for sale as well.

I've been quite pleased with the work they've done, and recommend them highly. Great crew, great place.