Review Highlights
“Went in with my sister for baby shower items and prices were very reasonable and they have a huge selection of items.” in 4 reviews
“I needed to throw some last party bags together and this was my one stop shop.” in 2 reviews
“I was looking for a few party items and party City was a bit too far for me .” in 4 reviews
Location & Hours
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Amenities and More
About the Business
One-stop party supply super store!
Ask the Community
Q:
Are you guys related to the cool kat shop? Thats sells toothpaste and other different stuff
A:
We sell lots of stuff related to parties, costumes, toys, craft and balloons but no toothpaste
Glenn M., Business Owner6 years ago
Recommended Reviews
Overall rating
18 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Emily D.Spring, TX6331Apr 8, 2024
This place is a lifesaver!! This Party place has saved me multiple times now. I've ordered a banner and sparklers online that broke the day before a wedding I was having. As I panicked,I found this place and they had all the items I needed last minute. Fast forward to this past weekend I had a gender reveal and the confetti canons I ordered online were wrong! So I came to this place 30min before the party and they had the correct Confetti canons for the party. I definitely recommend this place. All the employees are nice. It's now my go to party place
Helpful 0Thanks 0Love this 0Oh no 0 - Lynda B.TX, TX031Apr 6, 2023
Went there with my granddaughter it's a nice place lots of party supplies cashiers where helpful
Helpful 0Thanks 0Love this 0Oh no 0 - 6914251013Oct 24, 2019
This place is awesome! I was looking for a few party items and party City was a bit too far for me . I was told about this place and headed straight there . It has everything party city does plus it's cheaper! The workers there were very nice and took time out to help me find a few items which I really appreciate . Honestly if your ever in need of party items and around the spring place Cool Kat is your place !
Helpful 0Thanks 0Love this 0Oh no 0 - Kristen P.Houston, TX4531Apr 25, 2020
Cool Kats did an amazing job! They even delivered it to us after my daughter went to sleep so it could be a surprise the morning of her birthday. Great communication, family owned company.
Helpful 0Thanks 0Love this 0Oh no 0 - Rita D.Alden Bridge, The Woodlands, TX024Aug 31, 2020
I have gone to the store a few times and the owner is rude and very unwelcoming. Although I feel prices are a bit high I like that they have lots to chose from but I always leave telling myself I will never come back to the place again.
Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Glenn M.
Aug 31, 2020
8/18/21 - Updated response due to you recycling and reposting your review -
Hi Rita D, or let's just call you Francely D with Arit** Balloons, Inc. It's awesome that you have taken up balloon making in the Woodlands! There sure is enough business to go around without having to bad mouth other locally owned small business neighbors. Did you know Cool Kat has many friends in the balloon industry, some of which know you? We collaborate with them to elevate the industry, not create fake google and yelp profiles and post negatively on them. In my humble opinion, it makes you look desperate and insecure with respect to your product/service. You have gotten creative by recycling the dates regularly to make your fake reviews current. However, if you look at the time stamps it also makes you look somewhat incompetent. I personally like how you have taken your fake profile and reviewed your own company with stellar reviews. You're a class-act Francely (sorry Rita D). Fortunately, we are not vindictive and have purposely blocked out your business name and your last name from our response. Unlike you, we believe in our product and service to the communities we operate in; thus, we have no problem if you want to leave your fake Google and Yelp reviews on Cool Kat's platforms. The moral and ethical thing to do would be to take them down and run your business without bad mouthing peers but it's a free country, so good luck. Please don't mistake our lack of being vindictive for us not protecting our image and brand. Although we do not believe in hurting others, there is nothing wrong with showing our 6.6k Facebook followers how you operate your business through various screen shots of your behavior. After all, you started this. If you are unable to master self-control and still find it necessary to recycle your reviews to keep them current on our review board, we will gladly spend the money to boost and target our proof among business leaders, schools, restaurants, and large corporations within your area. Heck we may just place them inside of Qualatex, Betallic, Gemar and the Houston Balloon community as a great discussion point on what not to do to fellow balloon artists. If that doesn't work for you, we can always reach out to the owners of Pioneer/Qualatex and inform them that you have fraudulently marketed their CBA certification when in fact you never signed up for the program (sorry but we are very well connected with Pioneer/Qualatex). In this long-winded response, might I add that we are also a forgiving family. As Christians, we believe in second chances, but that bridge can only be crossed when people do the right thing. Guess it all comes down to ego and pride, good luck with your decisions Francely(sorry Rita D).
Thanks Rita, sorry for whatever has happened with your interactions with me. Unfortunately, I cannot respond without specifics to what exactly transpired. If you would like to chat, feel free to give me a call 832-813-5646x4. Regarding pricing, we have close to 80k items. Sometimes things slip through the cracks. That is why we always encourage folks to bring something to our attention for a pricing adjustment needs to be done. If you look through our other reviews, you will see that our pricing is significantly less than our competitors and amazon. Either way, we wish you the best. - Jai M.Spring, TX702913Feb 20, 2019
Not really happy with this place. They have a great selection of items for many many occasions, HOWEVER, the customer service is on the opposite end of the spectrum. The last time I visited this store I was greeted upon entering. I was looking for military costume items. I searched the store no less than 30 minutes, walking by one gentleman SEVERAL times. He never acknowledged me or offered to assist me. Once I finally figured out where some of the items that I needed were located, I proceeded to the counter where I was checked out by a very friendly gentleman. Today I returned to the store to return an item I had purchased. The young lady that greeted me was nice as well. The same person that walked past me previously rudely came to the front stating "store policy clearly states that costumes cannot be returned" and turned and walked away leaving me standing there. I asked another associate what that person's name was. Suse she stated. Well Suse is rude and not customer friendly. If I never return to this store, (and I probably won't) Suse is the reason. No matter how good the selection is, it's all about attitude (good or bad) that will determine if they will get my business. So long CoolKat...see you never!
Helpful 1Thanks 0Love this 0Oh no 0 - Glenda G.South Central Houston, Houston, TX0142May 30, 2019
Other than one (male) employee who didn't know the difference between an Academy Award statue & a Captain America shield trophy, I was VERY pleased with this store I discovered yesterday. Huge selection, very helpful staff who went above & beyond to help us. I found the exact thing I wanted.
Helpful 0Thanks 0Love this 0Oh no 0 - Shannon N.Houston, TX1832111Jul 15, 2019
My sisters gender reveal balloon was amazing and everything was perfect for the party. They were able to put confetti, glitter, and extra balloons into the bigger balloon for only like $30. Price was great and their service was amazing. I went a while back like a couple months ago and forgot to write the review. But their service was really to be remembered.
Helpful 0Thanks 0Love this 0Oh no 0 - Josh C.Houston, TX361119Dec 4, 2018
This is the best place for any kind of party supplies for any event. They're the best in town. Better than any of their competition. If you are doing an event, this should be your first stop. They have everything. I am a professional event planner and entertainer. I do events every single day, and this is where I shop for everything from costumes, to party favors, to balloons. They have a much better selection than any other party store I've ever seen.
They have an extremely wide selection, their prices are amazingly affordable, and the owner is extremely nice and knowledgeable. They also do amazing balloon Decor, and they're one of the first people that I recommend whenever someone says they're looking for balloon Decor. I do events for a living. So I know how stressful planning an event can be. Do yourself a favor and stop by Cool Kat and let them help you take the stress out of it. They are a one stop shop for all things fun. You can't have an event without Cool Kat.Helpful 1Thanks 0Love this 0Oh no 0 - Nikki G.Houston, TX1095Mar 23, 2018
Cool Kat Party is my go- to for party supplies! They have such a huge selection, a large variety to choose from- more than I ever find in other party supply stores. This is the place to go when you don't really know where to start. Just browsing the aisles will show you all of the possibilities you can go with for your event.
Their prices are very good, less expensive than national chain stores. Their service has always been top notch. The owner and staff are helpful, patient, and creative. You can count on them to have your balloon order ready when you need it. You can count on being treated well. This store appreciates their customers and take pride in their work. I highly recommend this store to all of my friends and neighbors!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Glenn M.
Mar 23, 2018
Thank you so much for the kind words. We appreciate you supporting us!
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