Cosmo Nails

Had an SNS manicure done that needed removal because it grew out and I didn't want to fill them in.
Came here because it's in it way home so decided to try them. As soon as I came in, no one said " Hi, welcome to Cosmo's Nails how can I help you"..instead I was met with stares and silence. Should have been my first indication. But I was already there so I asked for sns removal and the owner said $20 I said great and sat down.

Nancy was my nail tech and she was very sweet and did a great job. She was very patient and took her time to make sure my nails were left nice. She even gave me a hot towel, but then as she was putting the hot towel over my hands and writing the receipt the owner came and said " it's $36 because you cut her nails and that took time" um I was so confused. There was no cuticle removal, no polish just acetone soak and filing off the SNS. Nancy explained that I had tips under the SNS and she HAD to cut the artificial nail. What else was she suppose to do, a half ass job of leaving the artificial nail tip there?

The entire situation made me feel very uncomfortable having that conversation in front of a first time customer was inappropriate and I felt bad for the tech. I didn't want to get her in trouble.What a dumb way to lose a customer, it's not like the salon was full there were only 3 other customer there. I've had SNS with tips removed in the past and the nail tech didn't do anything different that others, just standard removal. I gave Nancy a cash tip for her trouble and paid the nail salon owner in card.

First and last time here. I rather take my business to a place that prides themselves in quality service, not nickel and dimes you while making their techs and customers uncomfortable.

Always relaxing and clean. Been coming here for 10 years and several ownership changes but service and quality work don't. Love it!

Cosmo Nails is great. All of the staff is very professional and do great work. I have had gels, pedis, waxing, massages. All of the services are excellent!!! Highly recommend!

I had a great experience here! Maria was my manicurist and she also did my pedicure. She introduced herself and ask me if it was my first time there when I said yes she immediatley welcomed me. My gel manicure was just that but she was very meticulous and made sure it was perfect. I also had the shea butter spa pedicure, for this I will be back! It was amazing! It started with a scrub, a leg mask, a shea butter extra Lengthy massage , finished with heal parafin and polish. So happy with my experience that I will be back.

Made a last minute appointment they were able to squeeze me in service was amazing Sandra did my pedicure it was fantastic she took her time the foot massage with a hot stone was such a nice touch Would definitely recommend thank you Chris will definitely be coming back

horrible service and absolutely unprofessional stuff with crazy prices. who's saying it's a good quality - guys, with all due respect you don't know what's the quality is.

Pedicure was perfect... Maria did a great job... then I decided to do my nails /sns ...well very bad idea... the lady that actually knows how to do it was bz...
So I assumed the other one that was there could it well my nails look like I i got bubble gum on top she put Idk how many layer of sns just horrible and I had to paid $70 for this mess. I ll go back for a peddicure but nothing else. Those 3 stars are solely for Maria that did my pedicure and the cleanliness of the place.

My opinion of the salon has changed greatly after my third visit.
The most recent time I went for a pedi & gel fills was a nightmare.
My nails were destroyed because Ivy decided to start filing them down while I was in the pedi chair using an old fashion emery board which did not give an even removal Plus she then proceeded to use the electric drill which brought them down to a uncomfortable and raw state ! Poor product was put on incorrectly and was all lumpy and bumpy. Four days I went back to discuss having them re-done but I wasn't willing to pay another $85 to do so
I have since learned the only salon to go to locally is Nail Boutique in Westfield ask for ( owner) Eunice or book online.

LOVE LOVE LOVE this place! Moved from New York and my standards are very high. Melissa is a gem! I will follow her anywhere! I am so happy with my nails, she does such an amazing job! She is an artist! So talented! I will see you next week, ​Melissa. The owners, Michelle and Matthew, are awesome! They very friendly making me feel at home. Thank you both for such a great job.
Your new friend from Brooklyn,
Madeline

Cosmo used be my go-to for nails in the area, but sadly this changed after my most recent visit. Chris handled my gel manicure and did an exceptionally poor job. My manicure came out with lots of bumps and nicks. Not only that, she cut me on two fingers and made me bleed and didn't even realize it until I pointed it out to her. She nearly cut me on another finger when I stopped her. Needless to say, it was a truly awful experience and I will not be visiting Cosmo again.