D G Glass

The windshield on my 2015 BMW i3 had a large crack that couldn't be fixed given the size. I went through my insurance, which recommended Safelite. After two months and seven visits to Safelite, my windshield was still cracked because the vendor bought the wrong glass, damaged the new glass, didn't have the right equipment for the installation, didn't know how to extract the clips of the roof liner without breaking them, etc.

One call to D G Glass, and the windshield was replaced one week later, no ifs and buts.

I absolutely recommend this vendor if you drive a car with a windshield that is hard to replace. This is a vendor with an excellent reputation, who is well known by BMW dealerships in the DMV area for the high caliber of his craftmanship. Further, the service fees are fair, and the insurance covered the cost minus my deductible.

I recently had a huge crack in my 10 year old Honda Element windshield. I called the local Honda dealership and they wanted $850 to replace it with an authentic Honda windshield. After they gave me the cost they gave me the number of this place and said they were good. I called and they had an aftermarket windshield and would come to my place in Alexandria and install it for $260 including tax. We scheduled an appointment a week later for a Thursday morning.

Thursday morning came and I called them around 11 asking if they were going to come. They apologized and said they couldn't install it in the rain, but they were hoping it was going to go away before they would have to cancel. They asked if they could do it the next day. I said that I wouldn't be home, but I could leave the key in it. They asked that if it was still raining, could they drive it to a local dealership where they were doing work on another car and do it there? I said that was fine.

The next day was raining. They got the car from my apartment complex, drove it to a dealership, installed the window, moved the inspection stickers and parked it back in the same place. They called me to let me know it was done. The office called a little later and got my credit card info and charged me the $260 that they quoted.

All in all I think they are a good value and would recommend them to my friends.