Davila Auto Service

I visited Davila twice in the span of a month, once for a check engine light and once for a stolen catalytic converter on my 2009 Volkswagen Rabbit. Every aspect of working with them was fantastic; Gabriel especially went above and beyond to answer all of my questions and they were very honest and transparent. They were incredibly communicative with my car insurance and made sure to be accessible during the claim and repair process. Would highly recommend for anyone who needs work done on a European or any car!

These guys came as a suggestion from a friend and I am so grateful for their reference. Jamie and Juan are incredible. They went way above and beyond what was asked to help out in a tough time. A trustworthy car shop is hard to come by and I will continue to drive from Bucktown to see them when my car needs serviced. Do yourself a favor and bring your car to them!

Excellent service, Juan is extremely knowledgeable in his field. All work has warranty, he worked on my daughters car until he figured it out. I had it with two other mechanics who charged well over 500.00 dollars and still didn't run for mire than a week. I can only say we have a new trusted mechanic. Thank you to all the Davila mechanics and very kind receptionist.

The mechanic said that it can he one of two things. We can try the first will cost about $1000, but if that doesn't solve it, then the 2nd is $1800. So could have been in potentially $3800. Took it to A & A Automobile Service and Kevin fixed it for $450. Do not take your vehicle here.

I have been a customer of Davila Auto Service for over 25 years. Now that I am retired and do not use the car as often I don't see them much but recently when I needed them they cane up in a big way. I had a check engine light warning come on so I made an appointment with Jaime to bring the car in. On the day I brought the car in they were running a little behind, so Jaime called me to let me know and what he was doing to correct the problem. I had mentioned that I needed the car to pass the emissions test by the end of the month because my license plates were expiring. Jaime and the mechanical staff corrected the ECM problem and with my permission took the car for a test ride to the testing station, you do not get that type of attention anywhere! Of course the car passed the test and my 24 year old Toyota Solara car is running like new. Not only on this job has Davila Auto Service gone above and beyond. A year ago I had to replace all the brake lines due to rust and old age, when the car came back to me I was not satisfied with the braking power. Davila Auto Service did not argue with me they simply went back to recheck and correct the problem bringing the ABS system back to factory standards. The mechanics are certified and very knowledgeable. The receptionist, Gisella is very pleasant and efficient in explaining the bill, the work done, and the warrantee. They are AAA Motor Club recommended and offer club members a discount. I hope Jaime, Gisella, and Davila Auto Service stay in business for another 29 years.
5 star todo bien! Thanks Mike McDermott

What can I say? I'm all smiles.
Davila Auto Service is amazing. Excellent customer service! Very reliable and quick. I came in on a Wednesday and right away someone greeted me for my car issue. Within minutes they pulled my car in and fulfilled the need of my oil change. Now I can travel and my engine be secured. The problems fixed. Thankyou Davila for your service! BEST PLACE TO GO TO IN CHICAGOLAND. I WILL BE BACK!

Best Service Ever!!! I went to the shop with a few problems and I spoke to the manager (I believe his name was Jaime) super professional and helpful. He explained exactly what my SUV needed and in great length. He gave me the parts I needed & not unnecessary parts. It was a breath of fresh air- just to have someone so honest. I will be coming back again without a doubt. I am so happy I found this place. Reasonable price for Amazing Service!!!! Thank you, once again.

Great customer service! On time and reasonable prices. Show your AAA card for a discount! Nice people.

I recently had my vehicle towed to Davila Auto Service on 21st and Ashland with my engine light on. As a first time customer I wish I had done my research, but figured they have been in business for 30 years and are a local shop. My car was in their shop for a couple days and was told I needed to change cylinder 5 injector on my engine and would cost $527.00 ($110 an hour and the part itself $206) I approved the work and was called at the end of day to pick up my vehicle as work had been completed and they had test drove the car and no issues arose. I went in to pick up my vehicle, walked into their office and signed the receipt and even tipped them. As Jaime (manager) walked me to my vehicle he said "oh by the way these lights (airbag light and traction control light) came on as we were test driving it in the rain, we feel that maybe because of the rain and dirt they came on. Has this ever happened to you?" I replied with "No, never in the 7 years that I've owned my car has that happened." He replies with "If it doesn't come off in a couple days bring it back and we will take care of it " As I was driving home, which is also in the neighborhood, I realize my steering wheel is not aligned. My vehicle has no issues with alignment. I drove it back to Davila's the next morning at 8 A.M when they open and tell Jamie about my steering wheel and how the lights need to come off my dash as they were not there before. He says ok leave it and we'll take a look at it. He never calls me until I call him at the end of day to ask why he hasn't called me. He says they have been busy and will call me back, he calls me at 6:40 P.M. to tell me that there's a part in the steering wheel that needs to be replaced and that they will cover the labor but that I'd be responsible for the part. I of course am not happy to hear this as I had none of those issues before. I speak with him nicely and ask why they are making me responsible for something they did. He arrogantly says nothing is going to change, we will not pay for the part. I am sadden that as a woman it is already hard to find a trustworthy and honest mechanic and trusted the local shop in the neighborhood and they could care less to make things right. Has anyone had to deal with Davila's before? Encounter the same issue as I did? Also any one thinking of taking your vehicle to them, be aware of this business.

I come here for all of my Auto service needs. I only trust Aaron (the manager) with my car. The service is fast, efficient, and entirely honest. As mentioned in previous reviews, the guys and gals at Davila Auto Service clearly care about integrity and customer service. Every employee I have interacted with is always willing and able to help, even going above and beyond to help me when my car died and I needed a new battery in a pinch.

Prices are incredibly reasonable in regards to the services rendered. Lastly, entirely unrelated - there are a lot of great lunch options in the area (especially on Cermak) and all of the guys have great recommendations on where to go in the neighborhood. Thank you Aaron, Vincent, and everyone else at Davila Auto Service!