Derrell's Computer Repair Services
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Review Highlights
“It was a great surprise to discover someone with Darrell's skill and services right in our own neighborhood.” in 14 reviews
“He took my computer overnight, made some adjustments, and also gave me some software to help clean up my laptop.” in 3 reviews
“You may feel slightly indifferent leaving it up to a man in his garage just as I did.” in 4 reviews
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About the Business
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Derrell L.
Overall, D.C.R.S. stands out from the competition due to its comprehensive range of services, expert knowledge in both hardware and software repairs, and dedication to delivering exceptional customer service. Clients can trust D.C.R.S. to provide personalized solutions tailored to their unique needs, with a commitment to honesty, integrity, and hard work.
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90 reviews
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- John M.Lakeside, CA0152Mar 25, 2024
Derrell is awesome. My pc fried itself and after hours of my own work I couldn't figure out the issue. Called him, dropped it off and just over a day later. He was able to figure out the issue and now we are up and running! Thank again!
Helpful 0Thanks 0Love this 0Oh no 0 - M C.San Francisco, CA02Apr 1, 2024
Hello, I want to begin this review by acknowledging Derrel's kindness and intelligence. He assisted me with a challenging task of reattaching a bracket to my CPU water cooler. Afterwards, he recommended a complete rebuild, to which I reluctantly agreed. While the rebuild was satisfactory, there are some concerns, particularly with the aesthetics, RGB lighting, and additional fans that were not installed - this may have been a result of a communication error. I feel that the pricing was too high, and ultimately, the end result did not fully meet my expectations. Despite this, the system functions well, and the customer service was excellent. I just wish that my system had received a bit more attention to detail. Overall, the service was acceptable.
Helpful 0Thanks 0Love this 0Oh no 0 - David R.Banker's Hill, San Diego, CA01Apr 1, 2024
Went to Derrell after my self-built dual cpu pc was having major problems during boot up, and the Best Buy Geek Squad told me they had no idea what they were doing working on a more specialized setup like this one. Derrell's price for a diagnosis of the problem felt like a steal, and he kept me updated at all times throughout the process. After it was determined that my motherboard was at End-of-Life, he was even able to source a replacement for me and rebuild the pc himself with the new part. Great value for great service from a guy who's an expert at what he does! Thanks Derrell!
Helpful 0Thanks 0Love this 0Oh no 0 - Luis S.El Cajon, CA0514Jun 7, 2023
I highly recommend this company!!!!
Derrell was extremely friendly and helpful thank you
If you are looking for an affordable quality repair service this place is the way to go for sureHelpful 0Thanks 0Love this 0Oh no 0 - Jackie F.Whittier, CA01Dec 20, 2023
I brought my Dell Inspiron 16 with a broken hinge to Derrell after being told outrageous prices by both Dell Support and other local repair techs in strip malls. He was able to completely repair my hinge without needing to order any replacement parts, and in the same day no less! As a college student, this quick and reasonably priced repair was incredibly appreciated, and I'll always recommend my friends to him with computer issues.
Helpful 0Thanks 0Love this 0Oh no 0 - Melissa S.San Diego, CA64532Jul 27, 2023
PC display randomly stopped working and couldn't figure it out with my own troubleshooting. Dropped my PC off to Derrell and he gave me the run down on the typical diagnostics and troubleshooting that he does. Turns out one of the connections within the PC had come loose and he was able to easily fix it. When I went to pick up the PC within less than 2 hours after dropping it off, Derrell said there was no charge. Gave him a tip and wanted to leave a review about the positive experience. Great to have a PC repair guy so close by!
Helpful 0Thanks 0Love this 0Oh no 0 - SanDiegoSunriser S.San Diego, CA1286148Aug 29, 2022Updated review
Lost my broadband/Internet connection. I spent two hours playing around and finally did a network reset. It did not work. Took my computer, modem, and router to Derrell to his location on Euclid Avenue. He checked out everything (for free) and agreed the problem most likely was the router. I went to the Cox store in Santee and they upgraded me to a combination modem-router. At home I connected everything and I now have my broadband/Internet connection back!
Thank you, Derrell!!!Helpful 0Thanks 0Love this 0Oh no 0May 18, 2019Previous reviewIn July 2018, I purchased an HP Pavilion 590-p0057c desktop computer from Costco for around $500. After using it for three weeks, a "Thermal Shutdown" message screen sporadically appeared, along with continuous beeps. I had no idea if this was some kind of virus or if there was a hardware issue. (I could have returned the computer to Costco, but after loading a lot of software and files on it, I was reluctant to do that.)
The first tech I took it to could not figure it out. All he did was install CC Cleaner. I then shipped the computer to HP support, who had it close to one month. All they did was replace a fan. (All the fans were working before I shipped it.) When I finally got back the computer, the Thermal Shutdown message still appeared.
I found Derrell on Yelp and took it to him. He spent quite a bit of time running a lot of diagnostic software and hardware tests. Derrell discovered there was too much "paste" covering the CPU; the paste was overflowing on the sides. He cleaned it up and since then, I have not gotten another Thermal Shutdown message. Derrell was the only tech to figure this out!!!
I am in awe of this guy! - Deavon B.San Francisco, CA04Apr 17, 2023
Went to Derrell last month because I was giving away an old (really old) MacBook Air and I wanted the keyboard to look "new" with a replacement letter N. Same day, all done. He is most professional, so friendly and helpful.
Now, a month later, I will be taking my 2014 iMac to him - Apple said it needs more help than call-in support could supply. I have NO doubt that Derrell will be the Magician he always is.Helpful 0Thanks 0Love this 0Oh no 0 - Landon F.El Cajon, CA0111Jul 6, 2023
Darrell was friendly, straightforward and knowledgeable. Everything you'd want when getting your computer repaired. He didn't try and pull a fast one and add more services that i didn't need. He fixed the problem fast and I'm writing this review from my newly fixed computer. Thank you Derrell! I will be using his service any time I have future issues with my computer
Helpful 0Thanks 0Love this 0Oh no 0 - Victoria G.Stanford, CA1507May 5, 2022Updated review
After getting my computer revamped by Derrell, I came back awhile later to get my keys fixed which were so annoying-- they kept typing random letters as I would type.
Derrell fixed in in a day and now my keyboard works perfectly. He did it at no cost!
Derrell always has high quality product service and customer service. He is always kind and respectful. He gets the job done well and quick.
I will always recommend Derrell's services to anyone who may need computer repair help-- He's reliable and friendly!Helpful 0Thanks 0Love this 0Oh no 0Nov 13, 2021Previous reviewIN SUMMARY: Derrell knew what he was talking about, and was very honest and transparent about whether or not I should invest in my computer and how. My old Macbook Pro was nearly dead (super slow, couldn't even turn it on or type) and he restored it to brand new (works perfectly, and fast!). He also resolved issues about my computer I didn't even know were happening (my camera, and battery were dead so he replaced them both no extra charge)!
DETAILS: I called Derrell and left a message and he responded the same day with possible solutions to my computer issues. I have an older MacBook pro and I didn't want to spend a lot of money on a new laptop, so he was very understanding about my budget. He was very honest about whether or not my computer would be a good investment, and what it would cost to repair it and how long it would take. He was very quick to respond over text and was very patient with all my questions. I will definitely come back if I ever need help! Excellent work and amazing customer service! Will recommend to anyone needing computer repairs.
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