Diamond Stone & Synthetic Grass

My wife and I are in a new build, so the backyard was hard dirt and occasionally a muddy mess. Not pretty. Our neighbors had hired Diamond Stone & Synthetic Grass before we did, and invited us to see the finished product. It was amazing, and we decided to hire Diamond.

Their work was excellent! They paid attention to every detail. The pavers are level and tight, the lines are straight and exact, and our backyard weed field is now a spacious, beautiful extension to our patio. We drink our morning coffee outside in the shade of the east outside wall, play with our dog throughout the day on the synthetic lawn, relax after dinner in the shade of the west wall, and watch the night sky after sunset. Nearly every day. We LOVE our new backyard created by Diamond Stone & Synthetic Grass. And, when you call Diamond, ask for Daniel. He's friendly, professional, knowledgeable and will keep you updated on every phase of the project.

From my first outreach I was impressed with Diamond and Junior. I called to request an estimate and it was set up same day! The estimate we recieved was comprehensive and included photos and all the discussed options listed out for our review.
There was some confusion on which pavers we should pick out but Junior helped us and we are so happy with our choice.
From first contact to completion was about 3 weeks and the work itself was done in half a day.
If you're thinking of a project Diamond can make it happen.
Every one I interacted with was so kind and helpful. There really care about their customers.
Highly recommend!

The crew at DSSG just finished our back yard and we could not be happier. Daniel and his team delivered everything as expected, showed up as promised, and created a high quality end product. Whenever we had questions, Daniel was only a quick text away. That responsive communication is tough to find these days, but Daniel was always on top of things. We got more than one quote, and DSSG was by far the best value for the best price. They did stucco, turf, and pavers, and everything turned out beautifully.
We cannot recommend DSSG highly enough - great value, great people, and outstanding work!

We're absolutely in love with our backyard! This was our first BIG yard project and Diamond Stone was great to work with! After our pool was finished Diamond Stone stepped-in and completed the "look" we were going for by adding turf, a paver patio, decorative rock with paver boarder, and an alumiwood pergola. They also installed a drip system for our plants and extended our front driveway with pavers. Diamond Stone offered us a stress free process and Daniel was easy to communicate with in English and Spanish! They took care of us during the pressure of the Holidays (Thanksgiving, Christmas and NYE). They offer high quality work and impeccable craftsmanship with no drama. We're very satisfied with everything and will certainly use them for our next property! Thank you!!

Diamond Stone Renovation: A Mixed Bag

In early 2022 I hired Diamond Stone for a renovation project, and while there were initial signs of promise, the overall experience was uneven due to communication breakdowns, delays, and quality concerns.

Communication Hiccups:

From the start, communication posed a challenge. While Christina's initial response to my inquiry was prompt, subsequent interactions with Daniel were inconsistent. He arrived late for a scheduled estimate appointment without prior notice, attributing it to a minor car incident. While I understand things come up, a heads-up about the delay would have been much appreciated.

Initial Progress, Quality Concerns:

The project began well. Benjamin and his crew were professional and addressed any concerns I raised promptly. However, the installation revealed issues like gaps in tiles and coping, raising doubts about the overall attention to detail and craftsmanship. That project was finished and looked good and Benajmin and his crew were all great.

Unresponsive Follow-Through:

In 2023 when we started the Gazebo slab project, and initially decided to do concrete instead of travertine, that is when things got weird. The company's responsiveness to inquiries and requests for updates was frustrating. Despite expressing interest in additional work like a gazebo pad, obtaining quotes and updates was cumbersome and often delayed. Further attempts to engage Diamond Stone for a future project were met with silence, demonstrating a lack of follow-through on their end.

Recommendation with Caution:

While every project encounters hurdles, the persistent communication and responsiveness issues overshadowed any positive aspects of working with Diamond Stone. Based on my experience, I cannot confidently recommend them and would advise potential customers to proceed with caution. Overall, it is the sales side of the business that seems to struggle. We even reached out again for an outdoor kitchen project over two weeks ago despite their poor communication efforts which is really unfortunate because their final work is great but never heard anything back...

I'm done with them.

These guys are top notch! Couldn't be happier with how our yard came out! Beautiful. Our friends are calling it a resort. They ran gas to the back, installed more travertine, installed a deco drain and added a bunch of turf! Excellent

Second time using these guys. They're always friendly and knowledgeable. Daniel is awesome at listening to what we want and helping us figure out final design. They stay with us too. Even after the job has been done, they'll still stand by their work and fix anything that needs correcting. Would definitely recommend them.

I had the pleasure of working with this company for my backyard turf project, and I couldn't be more impressed with their service. Not only did they deliver top-notch quality turf, but they also exceeded my expectations by speeding up the project timelines.

I want to give a special shoutout to Eric for his exceptional help throughout the process. He was always available to answer my questions, provide suggestions, and keep me informed about the progress. His professionalism and attention to detail were evident, and it made the experience seamless.

The installation team was also fantastic - they were efficient, knowledgeable, and respectful of my property. They did an outstanding job in transforming my yard into a beautiful oasis.

Overall, I highly recommend this turf company to anyone looking for a reliable and efficient service. Thanks to Eric and the team, my family (and three huge pups) now have a gorgeous lawn that we can enjoy for years to come.

5/5 for the work itself

3/5 for the entire process and dealing with them

Had two projects done with Diamond (a paver driveway extension and a patio paver overlay and extension). The work itself was great, very clean and precise. Definitely recommend them if you're picky about paver workmanship. Definitely happy with the work.

The scheduling, cleanup, etc was lacking. From start to finish nothing happened on time. From cleanup to getting samples to payment it was exhausting. Repeatedly was told cleanup is 3-4 days after the work. Both jobs were finished in a Thursday but weren't "submitted for cleanup" til the following Monday for some reason. Both project debris sat on the street for week after which landed me a violation and a fine from my HOA.

For the turf installation i planned to do with them after, I ended up going with a different company who I've used in the past who price matched, installed, and cleaned up same day.

Diamond Stone And Synthetic Grass transformed my backyard and I cannot emphasize enough how thrilled I am with the final results.

First and foremost, It was a pleasure working with Daniel and his team. He was professional, knowledgeable and his team approach to the project was truly exceptional. He took the time to analyze my space, understand my needs, and collaborate with me to devise the most suitable plan. His expert guidance gave me the confidence that I was making the right choices and ensured that all my preferences were taken into account. Their friendly and professional team was always available to address any concerns or questions I had, and they even provided valuable post-installation care and maintenance advice.

The quality of the installation was outstanding. From start to finish, everything about the project exceeded my expectations!!