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Review Highlights
“I see a lot of the same dogs when I look at the webcams which tells me that our dog has a lot of familiar friends.” in 4 reviews
“He gets to play with other dogs and interact with new people, which is so important for socialization.” in 2 reviews
“Carolyn was great on the phone, going through what happens on the initial meeting down to getting a package that has no expiration date for the off times we'd need to bring him here.” in 3 reviews
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Ask the Community
Q:
My dog is 15 years old and does not like to be groomed especially his feet. Do you work with difficult dogs?
A:
We discussed and have her all scheduled...see you in a couple of weeks.
Harold C., Business Owner2 years agoQ:
What is considered a half-day of daycare?
A:
Good morning! A half day is 7 am to 12 pm, 2 pm to 7 pm Monday through Friday or Saturday is also considered a half day we are open 10 am to 5 pm
Harold C., Business Owner6 years ago
Recommended Reviews
Overall rating
33 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Queen V.Frisco, TX73855Jun 21, 2022
Today was a stressful day for this doggie momma. Many places do temperament tests before boarding. Today I had 2 VERY different experiences from Dogtopia and another place I won't name. I scheduled both the same. One was 7hrs long and Dogtopia was 2hrs. 2 very different methods and to say the least the "other" place was rude and made comments that were hurtful. I cried then I drove to Dogtopia where the staff treated me like a person and treated my 3 chihuahuas with gentle care. The staff answered all my 50 questions and gave nothing but kind words about my 3 babies. I have not boarded yet but I can't wait to take my babies back there in July. I loved being able to watch cameras of the whole event. The staff was caring/loving with my pups evening as they learned their temperament. #amazing
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Harold C.
Aug 8, 2022
Wow...I am not sure why I am just seeing this. Thank you! We absolutely loved having them. They were so sweet and wonderful. Thank you for your kind words!!!
- Katie H.Dallas, TX01Jun 22, 2023
Walking in the smell of urine was overwhelming in the whole building. Online it says it is a 45 minute tour and evaluation but, when we got there they said we should leave her there for at least 3 hours. She is a toy poodle and she was in the "toy" room but there were no dog close to her size. Watching on the video my pet was stressed and the employee did nothing to comfort her, instead pushed her away. She left with huge clumps of poop stuck to her butt and tail and smelling of urine. All that was said to me when picking her up is she is cute and please buy a package of visits it saves you money.
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Harold C.
Jun 22, 2023
Katie, Sorry you did not feel we were a fit for your pet. Yes, when it is humid and we have a lot of dogs the smell for an indoor facility can be hard to control even though we are consistently cleaning. We had a a discussion about this not being a fit for everyone and it takes some dogs longer than others to adapt and sometimes they don't. I hope you are able to find a good fit for her.
- Grace W.TX, TX2012Nov 5, 2021
Everyone is very friendly and they answered all my questions! They also treated Winnie like a Queen on her first day making her feel welcomed and special. They are always checking in.I highly suggest people bring their dogs here! I was very worried as it was my first time away from Winnie and I don't trust people easily. But everyone at Dogtopia has made sure Winnie is safe and reassured me. As well as the place is very clean, and Winnie always comes home smelling so good!!!!
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Harold C.
Nov 5, 2021
Thank you so very much, Grace! We really love Winnie...she is quite spunky and adorable!
- D L.Denton, TX38427Jun 29, 2021
Our boys were in need of a bath & nail clipping. I did some research as these angels had bad childhoods prior to our adopting them & are still a bit anxious.
Then I found Dogtopia! They have one on one services so it was perfect for our pups! They return calls immediately & let me ask lots of questions! After our appointment the groomer came out & gave me an update on how the pups handled the experience! Great service!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Harold C.
Jun 29, 2021
Thank you so much for your kind words and review. We loved meeting your sweet pups and look forward to seeing Chason and Cocktail again!
- Sheila O.Eagan, MN21176Oct 11, 2020
I originally came here because my regular local groomer shut down due to Covid and now this is my new regular place. I definitely drive a ways to get here but my puppy is so happy and looks so pretty they listen to exactly how I want her cut and are super friendly.
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Harold C.
Oct 12, 2020
Many thanks for the kind review, Sheila! We are so happy that both of you are happy! See you soon, Khloe!
- Feb 28, 2018
Last week, it rained ALL week so that meant my 3 year old Weimaraner did not get his 3 mile walks on Monday, Wednesday & Friday. Though car rides distracted him, he needed to burn some mental and physical energy. It was easy to sign up and set up a "meet & greet" time to see if he would be a good fit for this place.
Carolyn was great on the phone, going through what happens on the initial meeting down to getting a package that has no expiration date for the off times we'd need to bring him here. We rolled in on 2/24 to give it a test run and check out the place. Manny gets socialization out at public places and at the dog park every weekend (weather permitting) so I wanted him to have some more interaction with his 4 legged friends.
We dropped him off promptly at 10am. Viewed the doggos in the big playroom and crate situation. The open window was nice so we could see him interacting with the regulars in the room. We loved the webcams but I suspect they got turned off at lunch and the staff forgot to turn them back on.
We picked him back up at 230 after finishing our errands. His tail doing a slow wag as he left his new friends. The cost for a daycare visit is very reasonable. The staff are friendly and I know he's going to be treated well while there. The place is clean and a person is in the room at all times to ensure good behavior.
While by no means what a hunting breed would need for "weekly exercise," Dogtopia fits the bill when you simply cannot get them exercised any other way. It's certainly better than being crated for 8+ hours a day. So, I give Dogtopia and it's staff 2 enthusiastic thumbs up! I love their commitment to providing interaction with the puppers so it is good that they are close to my home! Go ahead, spoil your dog for a day! They're even open on weekends so you could sneak in a date day and some shopping if you're so inclined.Helpful 4Thanks 0Love this 7Oh no 0Business owner information
Harold C.
Mar 22, 2018
Thank you so much! Manny is an awesome Weimaraner! We are lucky to have him join us!
- Joan F.Flower Mound, TX1921Jul 14, 2022
I would not take my pup anywhere else. Ella loves to go play there and they groom her well.
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Harold C.
Jul 15, 2022
Thank you, Joan! Ella is spunky and sweet. We love having her!
- Maddie B.Grapevine, TX6237Jul 11, 2022
We love using Dogtopia and always trust they will take great care of our dog for daycare and boarding!
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Harold C.
Jul 11, 2022
Thank you so much! It is a pleasure!
- Katelyn P.Lewisville, TX03Jan 1, 2021
If you have a Mastiff or a dog that doesn't prefer to get groomed I would not take them here! I primed them in my dog, I gave them a reinforcement to help. They are not trained enough to take time to love on the dog to get the job done! They took 5 mins and gave up. I recommend Pet paradise, They do a fantastic with dogs that need more time for grooming!
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Alex C.
Jan 1, 2021
Katelyn,
Jade is not a bad dog. However, she was extremely stressed and tried to bite us on numerous occasions. She had no interest in the rotisserie chicken (reinforcement) that was provided to us. We have a safety first policy. That is for the dogs and my staff. Jade was scared and to force her to have a bath and nails while she continued to bite at us was not a good scenario for her or my staff. If you need further information on our care and services, please see our reviews on Facebook, Google and Yelp.
Happy New Year!
Carolyn Greig, Owner
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