Elegant Nail Spa - Hilltop

Annie oh Annie you are an angel of nails. My nails are perfectly shaped , polished and beautiful! Thank you so much. Nothing makes me feel better than pretty nails and they were cut and filed to my job specifications. Thank you !

Just don't come here. I've given them a million chances and the work progressively gets worse

Disappointed!!!. They told me it would cost $40 for an acrylic set after showing them what I wanted. After getting my cuticles cut and my nails not looking like the picture they charged me $73 before tip... walked out CRYING. They look so bad,uneven, and bulky without the right shape. Dont waste ur money

Beautiful salon
Great service
Definitely going back

They do have a sign about tips needing to be cash up at the register and so if you're like me and don't usually have cash keep this in mind before your appointment

recommend they not take appointments on Sundays if they're going to be "understaffed on Sundays" if you do manage to wait long enough to have your nails done here they are fine and look OK. but don't be encouraged by their easy scheduling online. You are always going to wait and it's usually 30 minutes or more past your "appointment"

I have been here several times and each time is slightly different. Today I had two different nail techs due to overlapping appointments. The nail tech Paul was very detail oriented and it was by far the best pedicure I've had at this location. The nail tech Mimi was very critical about who had done my nails last and cued questions in a way that would draw responses to make her coworkers look bad. She also cut me three different times and blamed it on me having small hands and "sensitive" skin and continued to buff with the block even though it was raw. I didn't have long nails when I went in, but I definitely have over filed super short now. Overall, it's not my favorite salon, it's close, but it's not consistent in quality .

I have been to the Redmill location many many times and love it, this one opened closer to my house and I have tried twice. Both times i've left bleeding, with pain in my cuticles and thick nails. This time I brought it to their attention only to have the nail tech grab my hands, wipe my blood with their hand (EW), and then tell me it's not cut I just have sensitive skin. The nail tech kept grabbing and rubbing the cuticles and it hurt! They gave us I believe $15 off but i'm in pain. I also asked for a Dip manicure and didn't get a manicure just the dip process. It is what it is just maybe consider going to the redmill location.

My nail snapped once and they stayed past close to fix it for free, hilltop wouldn't even acknowledge that I was literally bleeding.

Worth the drive to come get my nails done here! Lilly checked on me and completed my nails in a timely manner. Great customer service and conversation was sweet.

The place is beautiful and clean but I was not happy with the service. I picked the Pearl pedicure which was supposed to include an "8 Min massage"!. The 8 min massage was only 4.5 mins and the hot stones massage was 1 stone and he answered a phone call while working on me. The "massage" was just his THUMB pressing into my calf's and shins. Did not rub feet at all. The work on my toes was sub par because they still looked dry as if there wasn't anything done. Typically when prepping for pedicure you have a few minutes soaking. Not here you got your feet wet and they started immediately. Very disappointed! Will not go back.

I've been to this nail salon multiple times over the last 2 years, more times than I should have though to be honest. The only reason I've continued to come for so long is because they were 5 minutes from my house and they gave us complimentary drinks and since it is a newer location it is pretty clean to be honest and I love the massage chairs.

When it comes to service though... that's where the ball is dropped... I don't have a nail tech that i repetitively go to at this location because they have all been extremely disappointing... rude, sloppy nail work, and low patience with the customer. If you want a nice relaxing atmosphere this is a great place with the massage chairs and drinks, just don't expect anything impressive in terms of mail execution. They've made me bleed, they've made 2 of my friends bleed when they cut our cuticles and clean the nail bed, and if you get acrylics they'll be uneven or crooked 9/10 times. Even regular polish or gel they seem to mess up. Hopefully they get better nail techs and then this place would be great.

There is a taller gentleman who works there, unfortunately I forgot his name, but he was the only competent nail tech they had and actually made my nails look beautiful. Super nice guy and converses great and recommended Netflix shows to me that I did end up loving. Bring Mimi back too, she was also great but they fired her or she quit but she's gone.