Estes Excavation and Drain

Worst customer service EVER!
We hired Estes Excavation and Drain to do the inspections on the well and septic of the house we were purchasing. We aren't sure they ever did an inspection on the well or the septic because we were supposed to receive the inspection reports for both services and we never received either one.
We tried calling Estes but they never answer their phone. Our agent tried calling them but they never answered any of his calls either, nor did they ever call any of us back. They had no problems taking our money though.
We paid for a home warranty when we purchased our home because there were things that didn't quite work right when we purchased the home. We found that almost all of the faucets leaked. When we contacted the home warranty company they told us they were sending out, you guessed it, Estes. They gave us a window of between 11:00 and 3:30. We waited that whole time for them to show up but they never did. We called the warranty company the next day to let them know Estes never showed up. We were told that Estes reported that they didn't find anything wrong with the system (plumbing fixtures). Well of course not, you'd actually have to show up to find something wrong with the system. So the warranty company told us they would, again, be scheduling for someone to come out to address the issues we were having. Lo and behold Estes took that call and have us the same window. And again they never showed up and didn't call to let us know what was going on. This time we called the warranty company asking them to contact Estes to confirm the appointment. However, Estes never answered the warranty company's call either. Then we called again after the service window letting the warranty company know that, once again, Estes never showed up nor did they call.
In conclusion we wouldn't refer anyone to.this company to do any kind of work because they don't show up and they don't answer your call yet they don't have any trouble taking your money.