Services Offered
Verified by Business
Review Highlights
“I have been coming to get my eyebrows done by Fatima for the past 6 years and she has been wonderful.” in 35 reviews
“Very professional and convenient salon located in the rolling meadows plaza area!” in 4 reviews
“I have never had a negative experience going to this place since moving to Rolling Meadows over a year ago.” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
ETand B.
Eyebrow Threading, Waxing, Tinting. Eyelash Extension, Eyebrow Extensions , Make up, Henna, Facial skin care.
Ask the Community
Q:
Have you ever thought about opening a location in Fashion Outlets of Chicago?
A:
Q:
Hi there what kind wax do you guys use for Brazilian waxing?
A:
Hi, we use soft honee wax and cream hard wax
Ali Y O., Business Manager4 years ago 1 person found this helpful
Recommended Reviews
Overall rating
136 reviews
5 stars
4 stars
3 stars
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1 star
- Patricia R.Carrollton, TX059Apr 21, 2024
I found my new eyebrow place! So clean and fast walk in service. I used to wax but the threading left my face clean and smooth.
Everyone here is super nice too.Helpful 1Thanks 1Love this 0Oh no 0 - Joanna P.University Village, Chicago, IL1321738Jan 18, 2024
I don't live near this place but still trys to come here as much as I can. All of the ladies are super friendly and my eyebrows look amazing after. Would recommend 10/10.
Helpful 0Thanks 0Love this 1Oh no 0 - Alexa A.Elk Grove Village, IL67510Mar 29, 2024
I have been coming here since they opened. I refuse to cheat on this place! all the eyebrow artists are very talented and detail oriented. I personally see Soni, she is there friday-Monday. I prefer to see Soni because I have very corse and plentiful eyebrow hair that hurts very badly to get removed with threading. When Soni does it i literally do not feel a thing! She is very kind, quick, and precise with her art. I leave loving my brows every time !!
Helpful 0Thanks 0Love this 0Oh no 0 - 11283948699Sep 10, 2021
Definitely by far the best eyebrow threading place I have EVER been to. Affordable, quick, clean, and overall a great experience. I wish I could recommend one specific woman that works here, but truly every single one of their employees does eyebrows super well (I usually get Fatima and Mamta).
Right when you enter the door, you are greeted by one of their really nice employees. They will ask what you want done today, and 90% of the time, it'll be for eyebrow threading, unless you have an appointment for something else, like brow tinting, eyelash extensions, general waxing, etc. You do not need an appointment for eyebrow threading - I have never had to wait longer than 5 minutes to be seated and helped in my 3+ years of going here.
Once you're seated, they work their magic and thread your brows like never before (I'm not kidding, you will not be disappointed. They work really hard on your eyebrows). They emphasize the thick and clean cut eyebrow look, so they'll make sure your eyebrow looks clean, sharp, and as thick as possible. When they're done, they ask if you want lotion on your brows (I always say yes), and then they lightly massage/rub the lotion on my eyebrows for 10 seconds.
Eyebrow threading costs $8 here, and they offer punch cards for everyone so after a certain number of times, you get a free eyebrow threading session.
This place is the best, I've tried many eyebrow threading places and I will never go anywhere else. Love it here - highly recommend!Helpful 2Thanks 0Love this 0Oh no 0 - 200238280Feb 18, 2023
Excellent spot for eyebrow threading! The process was super quick! Even though my threader went fast - in and out in ten minutes - my brows look great! Pricing was SO reasonable - only $8. I was honestly shocked when she told me the amount since my brows looked so good! I will definitely be coming back.
Helpful 0Thanks 0Love this 1Oh no 0 - Araceli C.Los Angeles, CA952Apr 26, 2023
I have been going to this place since I moved out to the suburbs. I still had to drive 20 min. to get to the location and over the years I thought it was worth it. Sadly as of recent I have had more unpleasant visits. My first unsatisfactory experience was when I had a tech thread my eyebrows unevenly and really thin. I was thankful that I had someone reach out and offered to fix my eyebrows even though I was asked to take down my first Yelp review.
I did go ahead and continue to come to this location because I do believe people make mistakes and the tech who fixed my brows told me moving forward just go with her. When our schedules would align I would go for threading with this tech but I was given the impression that this was the salons best tech and I agree she does a great job but because of this I believe she might be getting double or over booked.
I assume this because the last two times I went, I myself had an appointment with this tech and I was not assisted at my time of the appointment. I even had a woman show up after me and she was helped before I was. The second time this happened to me I will own up to the fact that I was late to my appointment but I did my part in communicating I was going to be late. Once I arrived I was okay with the fact that the tech I had an appointment with was helping someone else especially since I was late. However, soon after someone else showed up after me and once again she was helped before I was. About 10 min into waiting for my turn I was told to sit at one of the open chairs where I waited there for another 10 min. without any updates as to when I was going to get my eyebrow threading. I ended up walking out because again I don't live that close and I was trying to squeeze in a threading appointment during my lunch break. It was disappointing nonetheless. I had an appointment at 2:30pm, arrived at 2:45 and I walked out at 3:10 and I don't regret leaving after waiting 25 min in total. When I made the decision today to never go back was due to multiple unhappy visits. I completely will own up to the fact I was late at my most recent visit but today was simply the last straw from other visits where I was on time and still had poor experiences.
I wish this business well and I hope this review serves as feedback to better communication or improve their form of creating and respecting appointment times for both employees and clients.Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Ali Y O.
Apr 26, 2023
Hi Araceli,
Your original appointment time was at 2:30pm and you messaged saying that you would be 10 minutes late. However instead of coming at 2:40, you arrived at 2:45, when another appointment came in on time to get their brows done at 2:45pm. Then when they were finished, the 3:00pm appointment had arrived on their appointment time and we assisted them.
Fatema's appointments are all booked back to back, and since you came in 15 minutes late, we had to assist those who came in on time for their appointments to not set any one else back. Should we have taken you, who came 15 minutes late, or should we have taken the customers who came in on time first? This is a matter of being answerable to the clients who came in on time for their appointments.
Fatema did have you sit down on the chair to take you afterwards, but you got up and left. We put our 100% into everything we do, including fulfilling our clients' satisfaction.
You did not even wait 20 minutes. Again, should we have taken you who came in 15 minutes late or should we have taken the customers' who came in on time first?
Thank you for your feedback. - Micaela G.Palatine, IL033Jul 8, 2022
The customer service here is always top tier- friendly, welcoming, patient... along with the actual services, they do an amazing job. I've gotten my eyebrows threaded and tinted, eyelash extensions, and waxing as well. Always amazing results! I highly recommended them.
Helpful 1Thanks 0Love this 0Oh no 0 - Bibi P.Rolling Meadows, IL01914Mar 26, 2022
There are times where they do a really good job on my eyebrows and other times they do a messy job. Today was messy and my eyebrows don't even look the same. I will not be coming here anymore since they are so inconsistent
Helpful 2Thanks 0Love this 1Oh no 0
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