Updates From This Business
Ravens Rally Promotion
🏈 Sip in the Ravens spirit! 🥤 Join the Gong Cha… read more
🌟 Lunar New Year Celebration 🌟
Join us on Saturday, 2/10/2024, for a spectacular… read more
Strawberry Almond Jelly Series - New Series 2024
Indulge in the irresistible combination of sweet… read more
Top 20 Drinks - Best Selling
These Top 20 Drinks will be on your MUST-TRY list ..
Strawberry Earl Grey Tea Series
Now Available at Gong Cha Arundel Mills
Brow Sugar Ginger Series
Cold weather? No worry, The Brown Sugar Ginger… read more
Gong Cha Arundel Mills 2 Years Anniversary promo
Enjoy the weekend promotion in December 3rd -… read more
Egg Waffle (Hongkong Style)
Enjoy the most delicious Egg Waffle with 3 flavor… read more
Independence Promotion - Gong Cha Arundel Mills
Buy 2 drinks get 1 Peach Lychee for free/ per person… read more
Dirty Brown Sugar Milk Tea .vs Black Milk Tea
We know you love them all :) @GongCha.ArundelMills
Gong Cha's lover !!
I love how you (Gong cha) make me smile 😀.… read more
Be Our Valentine's
Let's come out and have fun with us @ Gong Cha… read more
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Popular drinks
Review Highlights
“Service is great, appreciate the staff making sure I knew to shake up the dirty brown sugar milk tea I ordered.” in 6 reviews
“A boba spot with a huge variety of selections, guaranteed to find something you enjoy.” in 4 reviews
“I got a various drinks as pictured (Taro Milk Tea, Taro Smoothie, Winter Melon Tea) and a Matcha Egg Waffle with powdered sugar and chocolate drizzle.” in 2 reviews
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About the Business
Business owner information
Tiffany H.
Welcome to Gong Cha - Where Quality Meets Taste! Indulge in the finest high-quality teas crafted to perfection at Gong Cha! Our commitment to excellence extends beyond our teas to provide you with an unparalleled customer service experience. Join us on a journey of exquisite flavors and exceptional service. Gong Cha, where every sip is a moment to savor!
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Overall rating
120 reviews
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1 star
- Mar 26, 20241 check-in
I recently visited Goncha at Arundel Mills, and I must say, the experience was delightful! Nestled conveniently in the bustling shopping complex, Goncha offers a serene escape where one can enjoy a variety of tea-based beverages. The location is ideal for a refreshing break after a day of shopping or simply for a casual meet-up with friends.
Upon entering Goncha, I was greeted by the warm and welcoming staff. The service was prompt and attentive, with the team ready to recommend their specialties or help with the menu. Their friendly demeanor added a personal touch to the visit, making the experience even more enjoyable.
The highlight of my visit was trying their Dirty Brown Sugar Milk Tea. This beverage was a perfect blend of rich, caramel-like brown sugar and fresh, creamy milk, topped with their signature boba. The boba pearls were the right texture - chewy and springy, each one a delightful burst of sweetness that complemented the milk tea wonderfully.
The ambience of Goncha is cozy and inviting, with comfortable seating that encourages you to linger over your drink. The cleanliness of the place was impeccable, and it's evident that they take great care in maintaining a neat and tidy environment for their customers.
Goncha at Arundel Mills is a must-visit spot for tea lovers and anyone looking to enjoy a well-crafted beverage in a friendly and inviting setting. The combination of delicious drinks, excellent service, and a comfortable atmosphere makes it a standout choice. The Dirty Brown Sugar Milk Tea and boba are definitely the stars of the show and are not to be missed!Helpful 0Thanks 0Love this 0Oh no 0 - Mar 4, 2024Updated review1 check-in
I returned today for the first time since they opened. The service was great. They have ordering stations now, which I am not sure were present during my initial visit. The staff person was very helpful with this order, as I was looking for a beverage with no added sugar. He provided a good amount of information about their beverages and suggested a good option for me. Based on his recommendation, I ordered the Purple Sweet Potato drink.
The drink had a pretty color, but little to no flavor. I think the milk was the most prominent flavor in this one. I am pretty sure that added sugar would have made a big difference. The staff member had already informed me that it wouldn't be a richly flavored drink and he even offered to make something different if I did not like it. The drink was what I requested, which was unsweetened, so I drank. I really thought his customer service delivery was really good. We drank our beverages at the window bar. The location is cute.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Tiffany H.
Oct 7, 2022
Hello Rena, Thanks for the review. If you love Thai Tea Latte, I would recommend to you to add Brown Sugar to the Thai Tea, and it taste so much better :) ... Hopefully that could be your next favorite drink.
Sep 24, 2022Previous reviewI like this location. It was actually my first time visiting. The location is very clean. When I was there, the location had just opened for the day, so I was the only customer.
I ordered a Thai tea. I ordered it with almond milk instead of whole milk, which was not as good. The drink presented nicely with the boba and the standard Thai tea color. After making the milk substitution, I decided to either buy the regular version or none at all. - Jan 14, 2024
Again, I just downed my entire drink without taking a pic. I will work on that since this place and the drinks are stunning. The drinks are a little bit addicting and at $6-$7 each, I need to slow down. But I can't! What's in them? I prefer all the fruit teas, but the milk teas are also amazing. I did not care for the milk foam since it tasted like cheese. I think it's supposed to taste like that so I pass. Cannot wait for it to get warmer again so I can work through some of the smoothies. My all time fave is the Little Star peach green tea and the peach oolong. See a pattern there. The caramel milk tea is also delicious. Basically, it's hard to go wrong here. They have a flavor combo for everyone, but if you don't get mango popping boba at least once, you are just wrong.
What really puts this Gong Cha over the top is the staff. They are just the nicest and most polite. They show great patience in helping you pick a drink as well.
The space is pretty and very comfortable. It can get crowded on weekend nights but the staff is very efficient and the waits are short. They have a great app to order ahead if you know what you want and they also have order boards in the front which I haven't tried yet.
Enjoy!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Tiffany H.
Jan 18, 2024
Thank you so much for your kind words and enthusiastic feedback! We're delighted to hear you're enjoying our stunning drinks and finding them a bit addicting—your love for our Little Star peach green tea and peach oolong is noted! We appreciate your honesty about the milk foam, and we're thrilled you've found favorites among our extensive menu.
Your shout-out to our dedicated staff warms our hearts, and we're grateful for your recognition of their niceness, politeness, and patience. It means the world to us.
We look forward to serving you again and appreciate you being a part of our Gong Cha community. Cheers to more delightful drinks and great moments together!
Warm regards, - Jeannie M.SoMa, San Francisco, CA098Apr 18, 2024Updated review
Gong Cha has a nice comfortable atmosphere and a wide variety of boba options. The service is relatively fast. Some bubble tea shops can be slow, but this location runs efficiently. There are even 2 self-service computers so there is basically no wait. The teas and smoothies are always delicious!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tiffany H.
Jul 21, 2023
Thanks Jeannie for the review and pretty picture. We hope to see you back visit us more often.
Jul 12, 2023Previous reviewGong Cha in Hanover is one of the best bubble tea shops. The service is pretty fast compared to other places and they're usually well-stocked. There's a wide variety of flavors. Highly recommend, especially this location!
- Mar 24, 2024
I popped in here between hitting Dollar Tree and Michael's. This bubble tea place is adorable and the staff behind the counter were helpful and sweet too. I got the hot lychee green tea with white boba, drank it too quickly to take a pic. It was delicious and not overly sugary. Will be back to try more of their drinks when weather heats up.
Helpful 1Thanks 1Love this 1Oh no 0 - Dec 5, 2023
Very nicely decorated! Beautiful! I ordered their Peach Teaffogato, which is like a peach slushy with black tea according to the staff there. It wasn't bad at all. We also added a peach jelly as topping in our drink. If you check in, you should receive 1 free topping to claim in the store. I also ordered their original egg waffle. This is the first Gong Cha place I saw that has egg waffle. One of the reason that draws me here because Gong Cha that I've been to in Philly doesn't have egg waffle! And surprisingly, it was not too bad. I like the crispy texture but in my opinion, the taste is missing some egg flavor though. Overall, I would go back for more.
If you check in at yelp, you get a 1 free topping offer too!Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Tiffany H.
Jan 18, 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed the Peach Teaffogato and the addition of peach jelly topping. We're glad the egg waffle caught your eye; your feedback about the crispy texture and suggestions on the egg flavor are duly noted.
We appreciate your support and look forward to serving you again! Don't forget about the check-in offers on Yelp for a free topping—hope to see you soon!
Best regards, - Jan 18, 2024Updated review
For a quick boba tea fix, I love to come to Gong Cha! It is easy to order, either order at one of their kiosks or with their cashier. Service is quick too and I love the inside, so cute!! This is a good place to meet with friends also!
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Tiffany H.
Jul 3, 2023
Thanks Gloria for additional review with us. Our team is glad that you love our drinks and our location. We're looking forward to serving you again soon.
Apr 2, 2023Previous reviewWas in the area and decided to visit! Our two drinks were delicious. We got the lemon ai yu with white pearls and mango green tea with white pearls. They were refreshing and we also adjusted for half sweetness as we don't like our drinks too sweet. One thing about this location I liked is that in the front, they had a sample of one of their drinks. We sampled the mango green tea and it really helped to sell me on getting the drink. Drinks came out pretty fast despite it being pretty busy. I also like the extra touch one of the bobaristas did by leaving a cute little drawing on my cup. It was so thoughtful and cute! Would definitely recommend someone to come here to get their bubble tea fix in and also a good space to meet up with your friends.
Dec 22, 2022Previous reviewLocation is super nice and clean! I love coming here for the ambiance. Normally gong Cha is not my go to bubble tea spot but I will come to this location just for how nice inside it
- Oct 29, 2023
Finally some good bobba tea on the mainland. My hubby and I tried this place on a whim the other day while we waited for his new car to be delivered. I read about them on yelp and really thought the inside was cool. It was also giving bobba home tea vibes....our place for bobba in Hawai'i.
The young man behind the counter was super helpf, although without my contacts in there was no helping me, since I am essentially a blind bat. I wish I would have spotted the large order monitor things when I first walked in. Next time, there will definitely be a next time. Great bobba and a fairly close to home location.Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Tiffany H.
Jan 18, 2024
Thank you so much for your fantastic review! We're thrilled you found our boba tea to your liking and enjoyed the cool vibes of our place. We're sorry about the initial challenge, and we appreciate your understanding.
Looking forward to your next visit! Feel free to explore our large order monitor for added convenience. Your support means a lot to us!
Best regards, - Mar 15, 2023
Another absolutely adorable Gong Cha in the books! Super cute lighting and a fake cherry blossom tree indoors! Gives you the sort of mini nature, fairytale vibes! They also had a little sample tub of their Lemon Yogurt (subtle sweetness, really liked) with tiny cute sample cups! They also had easy to use kiosk machines and the workers ensured the drinks came out fairly quick! I ordered the Wintermelon (30% sugar) with peach jelly - absolutely love their star shaped peach jellies! Not too sweet and fun texture to chew!
Would recommend 8/10 to enjoy various flavors, enjoy the ambiance, and take some cute picturesHelpful 0Thanks 0Love this 0Oh no 0 - Apryl D.Glen Burnie, MD21127610Jan 13, 2023Updated review
I love the Boba always sweet & fresh! I go here at least once a week & never had any problems.
*I didn't like the smoothie but it's just my personal preference but I absolutely love the lattes with oat milk and extra brown sugar.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Tiffany H.
Jun 16, 2021
Hi Apryl, Thank you for sharing this feedback to us... it's important to us to know our customer's expectation. Our smoothie are Ice Smoothies with flavors... The Dirty Brown Sugar Smoothies might not be your kind of drink... but we hope you can give us another try with Mango Smoothie and other flavors...
We are looking forward to see you are back and earn your 5 starsJun 16, 2021Previous reviewLittle Crowded place across from Arundel Mills Mall. I got a smoothie which mostly tasted like Ice. I was very disappointed. However my daughter ordered a Latte which was delicious.
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