Goodtime III

Booked the Narrated Sightseeing Tour for Sunday at 3:30pm. We received a text 3 hours before only stating the tour was pushed back and will start at 4:30 (no explanation or refund or voucher offered).

We show up 45 mins before (around 3:45-4:00pm to a chaotic line in front of the boat that made no sense and no employees were to be found anywhere. Several elderly people including my disabled mother standing for almost an hour in pain with no benches and not allowed to sit on board. Meanwhile we are 30 mins past boarding and no announcement why or employees explaining anything.

We finally start to board at 4:45pm (we should have been on the boat and out of the port by then). Random employees who seemed to hate their job and themselves at the entrance not even directing traffic. On board there's just employees standing there again not directing traffic and people pushing through the people trying to actually board to get drinks etc.

We sit there until almost 5:30pm and then the dreaded announcement which we knew was coming- they canceled the tour due to a mechanical error. Ok- stuff happens but I truly feel (and by the way the person explaining this over the loud speaker) that they knew the tour would not take place but allowed everyone on board in order to get alcohol and food orders/money. It just seemed very calculated. We then exit and have a bunch of teenage employees laughing at us as we left.

We were told we would receive a refund and this would be confirmed in an email Monday. Monday has come and gone and I have no email, no refund. The entire operation is unprofessional, tacky and just shady. The boat and the employees were pathetic too.

Did the daytime cruise today (inclusive of lunch onboard).

Food: 2 stars. It was OK. Average food you'd get at a wedding
Cleanliness: 2 stars. Ship was dated, no soap in the bathrooms (which were also in need of an upgrade/cleaning).
Narration & route: 4 stars. Nice trip down the Cuyahoga, recorded narration that called out all the spots we saw along the way. Volume was pleasant, Learned a few things.
Crew: 3 stars. No complaints. Interaction was limited
Overall: 3 stars

If you're looking to impress a date or a fancy cruise in Cleveland, this isn't it. But good if you're looking for something different to do downtown I would give it a try.

Entertaining and enjoyable experience! We paid for the 2 hour excursion online and I'm glad we did. Once we arrived at the ticket office, we just had to pick up our tickets at the will call window. We didn't need to wait in the ticket sales line.
There was plenty of room on board for everyone on board. I never felt like it was too crowded as it was easy to move around the boat.
If one chooses to listen to the narration, you can learn a lot about the history of Cleveland and the Cuyahoga River. This is an excellent experience for taking great photos if you are into photography.
The staff was welcoming and friendly. We were thanked for riding on the Goodtime III!

Best boat tour ever! The staff were friendly. The tour of Cleveland was relaxing and informative. We will go again when in the Cleveland area.

A very boring ride!! For the most part, there was nothing worth looking at. There is a single tiny nasty bathroom on the upper level for over 100 passengers. Toilet paper ran out at the very beginning of the cruise and there were no paper towels at all! I'm not sure if there are other cruises available, if so, go when another one. Good Times has a lot of room for improvement. Not recommended!!

This is a really fun outing if you have someone visiting from outside the area. I wish they traveled a little bit more along the city than what they did. I felt like it sat still for a decent amount of time due to drawbridge is going down. But for the most part it was a fun trip and informational. Definitely worth the price.

Great boat experience, the only problem is more young adults are going on Jazz night, so I would suggest being able to Listen to the Live band on the 2nd level as well as the 1st, you don't have too see Jazz but you can listen and still have enjoy the boat ride.

Please consider that so when a person purchase tickets for Jazz they can enjoy Jazz and not be forced to listen to R&B...

Thank you,

The boat ride was boring. They didn't have a respected tour guide, and instead of playing jazz and classic rock, they played heavy metal. I'd rather listen to the Beach Boys than listen to Van Halen or whoever that was who they were playing. They crew didn't even tell the parents to keep their kids under control.

We went on the dinner cruise last Saturday. The boat is nice and the boat crew were friendly and it's a good trip to see the coast of Cleveland. The band was very good but too loud if you are on the first level on the boat and you cannot hear the band on the second level. The dinner left much to be desired. The menu reads well but taste is sadly lacking. The staff that dishes out the food in the buffet line just slaps the food on the dish like you see in prison movie food lines! They clearly do not like their jobs! Very disappointing. I wouldn't recommend the Goodtime 111 except for just a ride on the lake or down the river.

I went on a Sunday afternoon cruise on 16 September 2018. I got a free ticket from a friend so I went with her (Joyce). The specific tour that I went on was a narrated sightseeing tour which occur Tuesdays through Sundays at 12:00pm and at 3:00pm. There are also lunch cruises and dinner cruises as well. Normal tickets for the tour I went on (sightseeing tour) is $20 for adults and then there are discounted tickets for Senior citizens, children, and groups over 20.

EXPERIENCE - I had a fantastic time sailing through the Cuyahoga River and Laker Erie while learning a ton about the history of the region. Lake Erie is the 13th largest lake in the WORLD and the 4th largest of the 5 Great Lakes. Quick pop quiz (test): name all the 4 other Great Lakes. And GO!

The views of downtown Cleveland from the Ship and just enjoying the cool afternoon breeze was spectacular. The entire cruise was 2 hours which is a good amount of time out on the lake. So grab a book to read, take plenty of photos, eat, or chat with a friend. You'll enjoy it.

LAYOUT and FOOD - This quadruple-deck ship is large so there will be plenty of room for you to sit. The capacity is 1000 people. Each floor is laid out differently with a restroom on the bottom floor. I believe the first 2 floors are indoors with air conditioning. These floors are also where you can buy snacks (popcorn and maybe chips) as well as water and other drinks. I also noticed that burgers were on sale. The 2nd floor has an area where you can stand or sit outside the ship as well. The next 2 decks are open (no roof) so you can actually stand out and get a clear view of the Lake whilst taking beautiful photos.

OVERALL & TIPS - This is a favourite summertime activity for many local residents and I'm so happy that I finally experienced a Goodtime III cruise. Browse the website (https://goodtimeiii.com) for any updated schedule information especially the new 2019 schedules. Also, arrive 10-15 mins early because the ships departs exactly ON TIME. There is a paid parking lot right where the ship docks and departs from so you won't have to park far unless you arrive late in which case there is a free parking lot behind the Cleveland Browns stadium.

Service on this cruise was great and the narrator was very detailed in describing so many interesting facts about Cleveland. I'll definitely have to come back to experience some other cruises.

****
This is my 145th Yelp review overall.
99 reviews for 2018.
I am aiming for 100 reviews in 2018.
Reviewed on 4 November 2018.