Review Highlights
“I dont know what it is about this goodwill but they seem to have more name brand merchandise than any other I have ever seen.” in 2 reviews
“I discovered living on my own, going to college and trying to support myself didn't support shopping designer anymore and the thought of having to buy new clothes was daunting.” in 2 reviews
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- Barbara P.CT, CT015Feb 27, 2023
What an amazing place. People are friendly and helpful even though they are short staffed and under paid. In fact the Clinton store made 2 million in 2022 and the staff is paid minimum wage or just above. Expected more to clean bathrooms, work outside in the cold and deal with the public who don't have clear instructions Olin drive up and drop off. Poorly managed by company. Staff are great.
Helpful 0Thanks 0Love this 0Oh no 0 - Barbara V.East Hartford, CT21779Apr 7, 2022
I go here to look at women's jewelry for sale. 8 often find lovely broaches for $1.99 each. Some look like precious antiques! I found a delicate pair of silver filagree dangle earrings this week - they rock!! The store is crammed full so allow yourself a good hour or more to see everything. I have also donated a few articles, and doing that gave me a good charitable feeling.
Helpful 0Thanks 0Love this 0Oh no 0 - Mama D.Agawam, MA4459Jan 23, 2021
Came here on a Saturday morning not long after they opened. Store was neat and mostly organized. The sheets and comforters were more organized than any other goodwill that I've seen. All pieces in bags with notes on what the bag includes. Found a lot of great housewares, some for the color of the week 50% off. I thought the clothes, especially the kids sections, were overpriced- but everything I saw seemed to have a better quality level then other local goodwills. I traveled from western mass, so this isn't right around the corner for me, but I will definitely incorporate this location into my treks to newington and glastonbury thrift trips!
Helpful 1Thanks 0Love this 0Oh no 0 - Jan 15, 2020
I absolutely adore this Goodwill store. I'm always finding really cute, unique decorations for my house all the time whenever I stop by. I've never bought any of the clothes, but they're all arranged nicely and they don't smell, from what I can tell. Pricing is reasonable, and all the employees I've ever dealt with have been really nice whenever I've been in. Def will need to stop by again soon.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 27, 2012Updated review
I recently received an email from Dianne C. who works at the Goodwill Store & Donation Center who indicated to me that I must have gone on an off day as it is Goodwill's practice to assist people whom are bringing donations to the store.
Additionally she said that receipts should not be "held" by the employees and are there for the taking. I wrote back and told her that I fully understood why the receipts might be held by employees as, unfortunately, there are some that probably take advantage of the tax write-off that their donation offers them
I appreciated this outreach as it shows that my patronage is important to them.Helpful 1Thanks 0Love this 1Oh no 0Oct 29, 2012Previous reviewSometimes this girl needs a little retail therapy but in these challenging economic times my wallet often says otherwise. These times call for what I like to call "Resale Therapy" and this Goodwill Store is on my rotation of stores that help me get my fix but don't put a huge dent on my wallet.
This Goodwill Store is larger then some of the other ones in the area and in addition to the store has a convenient drive up drop off location where donations are accepted. The donation center is well organized and clean but the staff will not help you unload your donation items. Also, make sure you get your tax write off form before you leave since they are held like Willy Wonka's golden tickets by staff members.
Goodwell Stores follow a standard model and you have to go in there knowing that you are going to spend some time riffling through the countless racks of clothes arranged by gender and color. This is my one gripe all the clothes are arranged by color and it can become tedious to riffle thorugh rows and rows of clothes, books, and various household knick knacks, some of which are not in the best condition. If you have the time, however, and are willing to search a little bit deeper, it's worth it and you just might walk out with having gotten your "Resale Therapy" fix. - 032713Dec 28, 2015
This store is pretty well-organized, and the staff is friendly.
Some of their items seem overpriced. I wanted some towels to use in my Guinea pigs' cage so I went here. Their towels were priced 2.99 to 4.99 each-- you can get towels for that cost if you find after-season sales at a department store. I bought them anyway, because I want to support Goodwill's mission (as well as avoid adding more work to sweatshops) but I was surprised they were that high. Other items (picture frames) more as expected.Helpful 0Thanks 0Love this 0Oh no 0 - Robert L.Worcester, MA8176328Nov 22, 2017
I feel like a turd leaving a "non-profit" a bad review. The truth is I am a lower income person who buys most of my stuff second hand from thrift stores.. I do this so I can afford the things I can't afford new. This Goodwill's prices make their second hand goods inaccessible. Multiple Board games were $13.00, a camera DVR was $100...
I don't know who is pricing this stuff but I will not be back, rather go to Berlin turnpikes goodwill or Salvation Army.Helpful 1Thanks 0Love this 0Oh no 0 - Erika K.Rocky Hill, CT0157Jun 8, 2018
Seems like every time I visit a Goodwill store these days I find more and more second hand clothing prices increasing to be comparable with buying something brand new at another local retailer. Goodwill needs to stop price gouging - those that rely on this organization are almost better off shopping the sales racks at the local mall. $69.99 for a heavily worn pair of Minnetonka Moccasins, that were locked up in the 'designer' shoe case? Yeah no. And what is going on with the silver ink or Sharpie mark making inside of handbags, shoes, and coats? Can you please STOP ruining decent items with permanent ink? There is such a thing as water base and washable ink. My god.
Helpful 1Thanks 0Love this 0Oh no 0 - Evan G.New York, NY4533235Dec 25, 2008First to Review
I dont know what it is about this goodwill but they seem to have more name brand merchandise than any other I have ever seen.
They are also one of the biggest in the area, but still maintain it nicely. It is always clean and well organized. If you are in the need of something they seem to have everything, check it out, you might be in luckHelpful 2Thanks 0Love this 1Oh no 0 - Alanna M.Middletown, CT1241Apr 25, 2015
Once upon a time, I thought shopping at a thrift store was really weird. Wearing other people's clothes that I thought had died or that the clothes would be raggity. Needless to say I grew up. I discovered living on my own, going to college and trying to support myself didn't support shopping designer anymore and the thought of having to buy new clothes was daunting. Then one day I met my mother in law. Although, I still shop frugally with coupons for name brands, and I am saving money living with my husband, she taught me that you can actually find great deals for name brands shopping at second hand stores. She introduced me to the Rocky Hill goodwill. I have found brand new, name brand clothing such as Puma, Nike, American Eagle never worn or slightly worn. Just the other day I bought 4 pairs of name brand work out pants for $10.00.
How can you beat that?! Trust me, try it out. You won't regret it. The store is clean and neatly set up. Mostly it's color coordinated as well. Happy shopping!Helpful 2Thanks 0Love this 1Oh no 0
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