GPS Plumbing

During the recent freeze in January 2024 I had several pipes break. I live in Index WA and had used Mike last year. I called him right before the freeze hit knowing that his schedule would get slammed right after the freeze. I told him it would be highly likely I would be needing his services on two houses I own in the area. He assured me he would prioritize me if his services were needed and he did not disappoint. He came out within two days and the job required two trips to repair all the broken pipes. I have a nasty crawl space under the house and he worked in a very difficult environment under my house. I'm going to have him come back out in the spring to pull all my copper pipes and replace with pex pipe. I highly recommend Mike he rocks.

The gas control valve on our old water heater stopped working and we quickly determined that, given the age of the water heater it wasn't worth repairing. After calling around to see who was available, GPS was able to get the replacement installed the next day and at a competitive price. Mike was there on schedule and worked quickly to get the new water heater and expansion tank installed.

It worked fine for a few minutes, but as soon anyone tried to take a bath or shower, the hot water supply became intermittent. Closer inspection revealed that the hot and cold connections to the water heater were reversed. I sent Mike a text with a picture of the connections and in about two minutes he was calling to apologize and ask when next I'd be available to let him in to fix it. Later that same afternoon, he was there and had it fixed a few minutes later.

There are plenty of reasons for this to have happened. Our house's plumbing is a little unconventional in it's layout and I'm guessing it was done by someone new to or (more probably) outside of the trade. Also, our old water heater was a type where on installation, the dip tube can be moved from one side to the other and it probably was, resulting in the hot and cold being mislabeled. Mike did not mention any of this or make any other excuses. He seemed genuinely embarrassed that it happened and just wanted to make it right, and he did.

Having had what I believe was a rare opportunity to see what happens when something goes wrong, I've a greater appreciation for the skill and integrity of Mike at GPS plumbing and would not hesitate to hire him again or recommend him to anyone in the area who needs plumbing services.

GPS Plumbing came highly recommended by my condo association. I have hired GPS to replace several bathroom sinks and a toilet. After sending photos of what I needed replaced Mike texted a quote for the job, which was spot on. Mike provides excellent service with his knowledge and experience in plumbing as well as his great interpersonal skills.

Gotta say I've used them a few times over the last 8 years and this last Saturday my 8 year old water heater didn't heat up as hot as usual. Now I understand that Plumbers are busy but he showed up on Monday. A few hours later my water heater was starting to heat up my 119 gallons of water. I've found my plumbing company and am very happy with the service I've received since August 2012.

We had a leak from our Moen faucet for the bath/shower last night. We are on our private well system and have to shut down our system when there is a leak. We first tried to fix it ourselves but really had no clue. We called several Plumbing companies, none of which could come out for a fix.
GPS had no one that could come out either, however the person I spoke with was a great help and talked us through the repair, telling us the part we needed to replace, and how to do it. After a quick trip to Lowes before they closed at 10pm for the part enabled us to fix the leak. We were able to get our water system back up and running. We are very grateful for the time he took to walk us through the repair. I highly recommend GPS and will use them in the future for any plumbing needs we have in the future.
Barb Holcombe
Sultan, WA

I didn't actually hire GPS, but I would have, and will be happy to in the future. Thanks to Mike taking time, including two phone calls, to understand my home's water pressure issue I didn't need to hire anyone this time. Being a new homeowner with no plumbing knowledge I cannot emphasize enough how grateful I am for Mike's expertise and integrity. Thank you Mike!!

Mike is THE BEST!!! I've used Him twice and both times He has come within a day or two. Super Great Guy, honest and very reasonable. Gets the job done in a timely manner. Thanks so much Mike! Connie C

Mike at GPS is the only plumber we trust and he knows his stuff. We've hired him to do house replumbs twice now. Most recent was replacing and relocating plumbing in an "interesting" 100 year old house. He was able to design a workable solution around skinny walls, low ceilings, electrical and such. His bid came in 25% lower than a larger local plumbing company and we are very pleased with the outcome which only took 4 days. Mike is trustworthy, hardworking, and reliable.

Had a water leak between the meter and the house. Mike came out to take a look and, unfortunately, told us the best course of action would be to replace the line. The existing line was 45 years old. He said if we repaired it, it would most likely find the next weakest spot and we would be doing another repair. Decided a new line was the way to go, so as not to have to worry about it again. Mike had another company come out and install the new line. He hooked it up to the house and relocated the shutoff valve to an area inside the house (it was under the house in the crawlspace, for some weird reason). Mike did an excellent job, explained everything and completed the job, all in one day. Would definitely recommend!

I finally have a decent shower!!

I have been deprived of a decent hot shower for months. My other plumber didn't install my hot water correctly and on top of that my diverter in my shower started to go. I suffered through luke warm showers paired with the possiblity of the water being cut off my shower head and right back through the bath faucet. Ok enough about me I just needed to set this up.

Cut to a follow-up from my Realtor (Krisanne Heinz - seriously she is good). She helped me find GPS Plumbing to assist me with my woes.

Mike from GPS was courteous, communicative, unassuming and excellent with his task(s). I told him my Hot Water heater was still under warranty and he got on the horn with them to determine how the warranty worked.

Mike showed up this morning, came in and got right to work. Once he finished his work he patiently explained what had gone wrong, what he did to fix it and what I should look for in the future. And THEN he proceeds to ask if there is anything else I needed while he was here. So awesome!

Being a single girl, I am always a little afraid of service (plumbing, home improvement, mechanics) taking me for a ride. No creepy or shady vibes which lifted a big weight off of me. Finding an honest plumber is hard to find - it is nice to find a nice, efficient one.