Green Apple Pediatric Dentistry

Friendly staff and a great dentist that truly cares about the health and well-being of the kids.

First dentist my kids have liked.

The dentist charged $250 to simply look in my sons mouth. Did not do anything else. Did not even floss his teeth. We were there for less than 10 minutes! Was not comfortable with how it went so we went to another pediatric dentist in the area and they brushed flossed and examined his teeth properly. Do yourself a favor and go to a real dentist!

Our daughter Sienna had a tongue tie and needed attention to allow her to latch amd feed without pain. She was taking air in while feeding and resulted in acid reflux. Because of this she was not gaining any weight. Dr. Evy was incredibly helpful in diagnosing and treating the issue. We saw many doctors trying to figure out the reason for her problems feeding and the pain she was dealt. Every doctor failed at identifying the issue. Moving forward we trust Dr. Evy and couldn't be happier with the care and attention Green Apple provides.

No complaints about the initial hospital visit except for the amount the assistant was going to collect was more than on the treatment plan. When I showed her the treatment plan she called the office and verified that I was indeed correct. I also ended up getting a refund check later.

First office visit was rough because my child was difficult to work on and the crown fell off before I left the parking lot, had to go in for the same tooth twice in one day. I left very aggravated.

Went back today 10/24/2017 and had a limited exam and the male assistant was delivering the treatment plan to me aggressively and going back and forth with me about the fees/coverage/services - I'm in the field, I walked out in aggravation.

The crown was placed in February of 2017 and its only October 2017, they are not going to fix the tooth as I was told it's a front tooth and very crooked, but we're going to charge me office fees (didn't even honor my insurance contracted rates) because they are anticipating insurance not to cover.

In March/April of this year the Manager said they would fix the front tooth at no cost to me, when I went in today the treatment plan did not reflect this. I wanted to give my child enough time that she would be cooperative and not
Traumatized.

They called me and dismissed me as a patient because I was not happy with the doctors work and walked out at my last visit because I wasn't happy. I requested my insurance details and X-rays be sent to me, the manager Blanca stated she would get these to me.

I called a week later to follow up on having my X-rays sent to me. The doctor and Manager had me on speaker and told me to call my insurance for my info and were not following through with what the manager said she'd send to me. I still have not received my daughters images. The doctor also asked me about my negative review during the conversation of following up with not getting my requested info?.. Very inappropriate timing, I had to dismiss this conversation immediately.

I did not have a good experience, Would not recommend.

I'm very happy with the service and treatment provided by the staff at Green Apple.
My 4 year old son got his first ever fillings today and it was a total success.
They used a mild oral sedation and
He did very well.!
Thank you and yes would recommend.!

This may be a unique case; but after dropping me due to having Army Insurance; I received 2 bills and a threat to go to collections. I was never made aware that I wouldn't be covered; in fact she told me her husband flew helicopters for the Army and even has a room with helicopter flight maps. Oh yeah, they also canceled me on a day I took off to bring my 2 children in for the appointment. So disappointed in my treatment.

The entire staff was great! We were the last patients and were still encouraged to take our time to nurse and comfort our baby. Dr. Evy is considered one of the best pediatric dentists in Texas and I can see why. Getting my daughter's lip and tongue ties fixed went so much better than I thought it would. I highly recommend this office!

The building was clean and everyone was nice enough. We had a 2:30 appointment we didn't the procedure done until 4:30.
Over the phone at the receptionist told me to expect it to take about 20 minutes so that was a little rough. There were no chairs in the examination room and they left us in there for an hour. I was four days postpartum with a newborn so that was really hard. We were sitting on the floor. If a friend asked if I recommend the place I would say no.

We had a lip tie on our 8 day old baby and the dr was able to release it and we immediately got a latch which was HUGE. I had been struggling with the latch all the way up to the appt. The we came in for a consult and they did the appt same day. We loved the experience here. Great dr, they have a super attentive tech staff, a nursing area.

The only reason I'm giving 4 stars is the front desk girl is a hot mess and has HORRIBLE customer service. She kept telling us we didn't have dental insurance, we do and it's a PPO. Turns out the procedure wasn't covered, which is not the same as no insurance. She wasn't rude, she was just absolutely clueless and it was extremely aggravating while we're in the middle of trying to get our newborn set up for a relatively painful procedure. I've never met someone so inept handling the front desk of a drs office before.

Then she called us to follow up and it took her 5 whole minutes to spit out "hey we're just following up do you have any questions". Worst. It wouldn't be a problem if she wasn't the one handling our insurance claims.

Anyway, we may have been an isolated experience. The actual practice is fabulous.

Dr. Evy is amazing. She was kind and very attentive. She made sure everything was taken care of and that we had no concerns before leaving! I definitely recommend her above anyone else!