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Tom G.
Full Service Lawn & Landscaping Services for the Washington County MD and Hagerstown MD area. Founded in 1990 By Owner & Operator Tom Grosh. Let our team of professionals at Grosh's Lawn Service help you with you outdoor landscaping needs. Give us a call / email today to find out how we can help you!
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- Lisa S.MD, MD01Jul 28, 2023
If you decide to hire Grosh Lawn Service LLC, I encourage you to be on site while they do their work. Unfortunately we were not and Tom Grosh and team took it upon themselves to make decisions outside of the agreed upon contract. They decided to cut down an additional shrub that was NOT listed in the contract and should have been left alone. They also cut down numerous flowers that were not to be cut down and were listed as such in the contract. When addressed on these concerns Tom became arrogant and turned the tables. He stated that he did "something out of kindness" by cutting these down when he shouldn't and that I have "turned it into a major catastrophe" by asking why he did this and his only response was "they will grow back." Tom will claim that he went above and beyond when in reality he went outside of the contract and made decisions without approval.
Helpful 0Thanks 0Love this 1Oh no 0 - Michael G.Hagerstown, MD0146Sep 12, 2022
Tom and his crew are the best. So professional and so prompt with getting the work done. Tom's team is friendly and they treat your yard as their own. Thank you so much for the cleanup of the stump grinding and getting it done so quickly.
Helpful 0Thanks 0Love this 0Oh no 0 - Johnny T.Frederick, MD1261Apr 5, 2019First to Review
Very very dissatisfied with their response to me. I simply asked for a quote. They sent me and email to have all of their questions answered. I answered all of their questions and their reply said they will pass on my service request without even giving me a quote whatsoever... what type of business simply declines a service request without any reason why?! Unbelievable! I'm going to be telling everyone of my friends, family, and new neighbors in this new growing community, don't even bother with these guys.
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Tom G.
Jul 7, 2019
Johnny T.
We did respond to your email about aeration and overseeding and that we could not meet your April 15 deadline and we told you that in our email dated Thursday April 4, 2019 at 4:20 pm. We were upfront with you. We cannot bid jobs when we can not meet the client's deadline.
"When do you want the aeration and overseeding completed by?
Anytime before 4/15/19" from your April 4, 2019 email.
In the spring we have a backlog of work and we are anywhere from 4-5 weeks out on work.
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