Hailey-Petty Law Firm

The Hailey-Petty Law Firm is a great place to work. I have been a Paralegal for over 35 years, and I have worked in several law firms, from the small - one lawyer firm, to the big downtown firms with 20+ attorneys, and this firm, by far, is the most compassionate and is a firm where the client is the number one priority.

As a team, we work closely with each other to provide the most professional service we can for each client. We have many staff meetings to discuss our client's cases, so that each client's case is moving forward. We also have many training sources, so that we can provide the best service for our clients.

At the end of the day, it is very rewarding to have bosses like Pam, Jessica and Kay who are very appreciative, respectful, and compassionate with each of their employee's needs - no matter what they may be. Thank you, Pam, for showing me appreciation, respect, and compassion, and thank you for being a great leader! I truly love my job and this firm.

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Lynda B.
Stone Oak, San Antonio, TX
05
10/25/2022
I sent an inquiry from the Hailey-Petty Law firm's website last Tuesday requesting a call back to set an appointment to have my spouses and my will updated. I received an automated response from Lisa saying it was received but call the office if it is during business hours. Ok, so I called the SA Office and left a message the same day. Two hours later, still no phone call or email response. Since I have worked with the public for many years as an intake specialist for law firms and other businesses I understand the importance of making contact with a PNC because you are just one business of several that that particular person is reaching out to. I for one, on the other hand research businesses by their reviews. I even went as far as to email Lisa AGAIN and inquire if their office in SA was in search of part-time help. Never heard back for an appointment or a courteous response.

If a business has too much work to take on more why don't they let people know that in the automated email or even better attach a referral list to their automated email and just take it down once they are in a better place to take on business.

It is difficult enough to find businesses that specializes in the LGBT Family Services but when you go as far as to advertise it and then drop the ball it is really disheartening because it is not like we have an unlimited amount of specialty businesses to pull from.

Back to my search.

Erica S.

Me and my partner, Molly, used Pam for our estate planning and assistance when purchasing a home together. We both knew there were areas where we would not be protected as a couple, and it gave us peace of mind to do our estate planning with her. It was important to both of us for our partner to have protection in case something happened to the other. I highly recommend using Pam for your estate planning.