Services Offered
Verified by Business
Handbag & Luggage Repair in 13 reviews
Heel Replacement in 2 reviews
Shoe Dyeing in 1 review
Boot Lace Hook Replacement
Review Highlights
“They're the former employees of Hilmers Luggage in Riverside and were shockingly quick at replacing the wheels on my Briggs & Riley carry-on.” in 2 reviews
“After traveling to 3 different shops in riverside to fix my purse handles, and getting blown off by all 3, I decided to try Harrys.” in 3 reviews
“I brought my suede shoes for cleaning and they told me that it is already faded.” in 2 reviews
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About the Business
Business owner information
Kristy A.
Harry's is the one stop for your shoe, boot, handbag and luggage repair needs in the heart of Rialto. Here at Harry's we do a variety of shoe repairs like full/half soles, heels, tips, rips, stretches, shines and shoe dyeing. Luggage & Bag repairs like handles, wheels, locks, tears, patches and zipper repair/replacements. Leather jacket zipper replacements. We are your local Briggs & Riley warranty center. Monogramming also know as Embossing or Hot Stamping on leather items is also available.
Ask the Community
Q:
How much to replace or repair a luggage zipper?
A:
Hi Lucas We apologize for not getting to your question. We have been extremely busy. Please bring your luggage in for evaluation. We will need to see it in person,… more
Kristy A., Business Owner3 years agoQ:
How much do you guys charge to repair soles of heels?
A:
Hi Megan Prices vary depending on the type of shoe and materials. Please bring them in for evaluation… more
Kristy A., Business Owner3 years ago
Recommended Reviews
Overall rating
59 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Oct 17, 2023
Really excellent repair service shop. I brought in two different items that needed love, my backpack needed a new zipper and my side body bag needed a new strap. The pricing was less than like 40 bucks and both items were ready for pick up within a week.
Highly recommend for any bag reapirs!Helpful 1Thanks 0Love this 1Oh no 1 - Jane N.El Monte, CA4183427Jan 13, 2024
Moved out to San Bernardino county from LA and needed a good shoe repair place. Needless to say there weren't many. I read the reviews on Harry's and decided to give it a try. Came in on a Tuesday afternoon, dropped off 5 pairs of heels and paid...and it was so darn reasonable!!!!! And to make things even better, I asked my boyfriend to pick up the shoes as he was in the area, and the same Friday, they were ready! Whaaaa? There are still businesses existing that put their best work forward and take care of their customers! Highly recommend!!!!! And they even cleaned up all my shoes! Above and beyond for sure!!! Thank youuuuu!
Helpful 0Thanks 0Love this 0Oh no 0 - Hannah Z.Fontana, CA097Jan 3, 2024
Annie did an Amazing job on my bag!!!!! I brought in a vintage black leather bag and It looks brand new. I will be taking all of my bags here from now on. Thank you!!! 100%%%% Recommend
Helpful 1Thanks 1Love this 0Oh no 0 - Eunice L.Pomona, CA428149Apr 17, 2023
thank's you guys for fixing my shoes they were like new
Exceptional customer service.Helpful 0Thanks 0Love this 0Oh no 0 - Veronica Z.Aliso Viejo, CA23819Feb 1, 2022
I took my LV and GUCCI backpacks that I got for Christmas to get the straps shorten and another hole added. I was very nervous taking them as these bags are super expensive but a lot of the reviews were more positive then negative.
Also, the length of time they have been in business reassured me. I was so glad I took that chance because they came out PERFECT!
Exactly what I asked for, very affordable, and ready in just a few days. This will be my to go place from now on, especially since they do shoes too! I strongly recommend this place!
Thank you so much ladies!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Kristy A.
Feb 3, 2022
Hi Veronica Z.
Thank you for your fantastic review. We are happy you liked the repairs. We appreciate your business.
Thank you
Kristy - Jul 28, 2021
I brought two pair of items here for shining and they basically showed out how good they were. Oh I'll be back! Their attention to detail and the quality of their work showed in their craftsmanship. Seriously what I gave them and what they returned to me was like night and day. Very pleasant to do business with.
As for parking, it's no problem. You can easily park on the street. The times I've been to this establishment, I've always been able to park right in front.
Again, if you have somewhere important to go or if you need something fixed, or even if you need it to be shined up some, this should be where you should go!Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Kristy A.
Aug 3, 2021
Hi Tracy
Thank you for your awesome review. We appreciate your business. Hope to see you again. Have a awesome year.
Thank you
Kristy - Day Z.Rancho Cucamonga, CA24404Nov 9, 2022
Took my LV crossbody purse in to fix the strap holder. One side had ripped due to wear and time. They did an amazing job , you can't even tell tell they resowed it. Recommend for purse repairing!
Helpful 0Thanks 0Love this 0Oh no 0 - susan u.Ontario, CA06Dec 21, 2022
Got a black dye job on some old tan boots and damn did they do a great job! These old boot look like brand new dress boots. Good job recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Albert F.Ontario, CA081Apr 20, 2023
Been coming here for years now and just realized I've never left them a review and they deserve it! My favorite thing about this establishment is their friendly attitude, every time, all the time. I bring my Red Wing work boots here to be resoled and they do an amazing job for an absolutely decent price. The boots always get compliments when I wear them at work after a resole. Highly recommend Harry's
Helpful 0Thanks 1Love this 0Oh no 0 - Breanna M.Los Angeles, CA23154Jun 27, 2019
Save your money.
If I could give 0 stars, I would! They did a complete botched job on repairing my Louis Vuitton speedy handbag. I should've known something wasn't right when they requested payment for the repair upfront! My purse valued at over $900.00 now looks like a knock off. I gave them my bag for repair in February, I was told it would be ready in 6 to 8 weeks, and I didn't receive it until mid June! Hated the work, so instead of making a scene, I took my bag and contacted my bank.
When I called to inform the merchant, I was told to bring the bag in, they would undo the work, & issue my refund. Well, when I brought the bag in, they switched their story and no refund was issued, after closing the claim with my bank, I had confidence in the agreement made... So in short, don't do business with these liars!
*owners response is a bunch of bs, can't even spell correctly, & STILL switching the story! I wasn't on the phone with anyone when I came in to get my bag. Secondly, I had a representative on the phone waiting to verify that the claim was indeed closed! Thirdly, another customer came in, in the middle of my visit and I was completely shunned over to the side. I was not handled professionally, & request for proof of canceled claim with my bank was not requested prior to my visit! You asked to step outside with me to save face for your other customers because you knew things were headed left due to your attitude. This place and the people working it are despicable and incompetent then a mf.Helpful 7Thanks 0Love this 6Oh no 0Business owner information
Kristy A.
Jun 27, 2019
HI Breanna M.
Yes, we did take longer than expected to repair your bag. It was in pretty bad shape (we do have all the old pieces we replaced on your bag).
Sales Clerk #1 - You picked up your bag on 6/6/2019, you were arguing with someone on the phone when you came in. Didn't even get off the phone. Just opened the bag and looked at the purse. Said it looks great I will be bringing another one in.
Sales Clerk #2 - On 6/7/2019 you called at 10:16 am stated you just wanted to give us a courtesy call that you had file a claim with your bank. You said you just wanted your money back. I asked you what was wrong. You said the work was good, but not totally satisfied. I asked you why you didn't come talk to us. You said, I have never dealt with people like you before. I stated we would have given a refund prior to a claim being filed after we remove all work that had been done. That's the last we heard from you.
Sales Clerk #3 - Today 6/27/2019 you brought the bag in stated that you had cancelled the claim and wanted a refund. Clerk asked you for proof the claim had be cancelled. You said you through the letter away. You were on the phone with your bank while you were here and asked them if the claim was closed. You still were not able to provide any proof of the claim is cancelled or closed. This is proof any business would ask for when you file a credit card claim. So yes, your refund was denied. You need to provide proof this claim is cancelled or closed by your bank in the form of a letter from your bank on their letter head before a refund can be given. As your were leaving, you yelled out the car window. I will see you on Yelp.
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