Verified License
Yelp confirmed a business or employee license.Highlights from the Business
Locally owned & operated
Certified professionals
30 years in business
Results guaranteed
Available by appointment
Offers customized solutions
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Review Highlights
“And as others have noted it is great value for the price when you set up the quarterly service with them!” in 5 reviews
“Justinn was very professional and set up the appointment.” in 2 reviews
“Prompt (actually, they are generally early), polite, friendly, go above and beyond to comply with any request.” in 2 reviews
About the Business
Business owner information
Tom C.
Hartz is an Angie's List Super Service award winner (2014), servicing Houston, Sugarland, Katy, Cypress, and The Woodlands, TX. We have worked hard to build a reputation for extraordinary customer satisfaction, to earn the name of Verified Trusted Local Business. We employ a team of extensively trained professional extermination experts who will work with you to make sure your pest problems are solved. A Hartz exterminator will inspect your house or business to document prior pest issues or termite damage, develop a pest elimination treatment plan and give you a price estimate. Once your pests are under control, routine maintenance and regular inspections from our expert technicians will help you prevent future infestations and pest problems. Our preventative inspections and servicing will help make sure your property remains pest free and that your property and investment remain safe. Let Hartz Pest Control get rid of: Ant, Aphid, Argentina Ant, Bat, Bee, Bird, Black Ant, Black Widow Spider, Brown Recluse Spider, Carpenter Ant, Cockroaches, Crazy Ant, Dirt Dobber, Dobber Mud, Dry Wood Termite, Drywood Termite, Fire Ant, Flea, Fly, Fly Larva, Flying Ant, Flying Termite, Formosan Subterranean Termites, Formosan Termite, Isopods, Larva, Millipedes, Mosquito Larva, Moth, Mouse, Nutria, Nutria Rat, Odorous House Ant, Oriental Cockroach, Palmetto Bug, Pharaoh Ant, Raccoon, Rat, Recluse Spider, Red Ant, Roach, Rodent, Scorpion, Silverfish Bug, Spider
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Recommended Reviews
Overall rating
57 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Annie C.Houston, TX271415Jun 30, 2022
I was referred to Hartz Pest Control and very glad I was! From the minute they answered the phone, to getting scheduled for service, the experience was delightful and easy.
I had many questions and they were all answered to my satisfaction; and I am excited to have them as my new pest control service.
It was very easy to make an appointment for the day and time that worked best for me and the prices are very competitive.
Thank you, Justine, and Hartz Pest Control!
We appreciate all that you do.Helpful 1Thanks 0Love this 1Oh no 0 - Britt s.Cypress, TX2236Sep 29, 2023Updated review
Updated review 9/29.
Owner personally reached out and fixed extra charges on account. He was professional and kind.Helpful 1Thanks 0Love this 1Oh no 0Sep 23, 2023Previous reviewI've been client for over two years. On Aug 23rd, I noticed 3 additional charges in my bank statement from Hartz. My quarterly payments come out to $108.25. The additional charges I found in my statement are some random number of $92.01. For the past month I've called and left several messages. Every-time I call, I'm told the owner just stepped out and that I could leave a message . I feel customer service should be better. At this point someone should have helped me. Charging me an additional $276.03 with no explanation is unheard of. I dislike that I have to write this post and I just want my money back.
- Tracie W.Houston, TX01Apr 10, 2023
Super friendly and they are always on time
We have used Hartz Pest Control for over 21 years and there has never been a problem They know I'm super picky about what is used around my pets and I appreciate that they are on the same page.Helpful 0Thanks 0Love this 0Oh no 0 - Gwen P.Houston, TX08535Feb 15, 2023Updated review
Great company!! Both the field workers and the office support staff are knowledgeable, very professional, caring, and courteous! All angles of customer satisfaction are their top priority, and it shows!!
Love that I can explain things to them, and they don't give up until they have understood me and then solved all of my concerns.
Since I had gone through many other pest companies previous to finding them, I appreciate their unique customer service from all angles of the business.
Thanks,
GwenHelpful 0Thanks 0Love this 0Oh no 0Dec 5, 2019Previous reviewI have had hartz servicing my 2 homes for more than a year.
I had significant problems with their billing all along. Finally the last straw is they came to my home, without getting a confirmation to come from me. Since I wasn't home they pest sprayed the outside of the house. Apparently they closed the service call as complete, but the inside of the house wasn't.
I called to finish the quarterly service just 3 days ago. I called their office 2 times and had gotten assurances that my account would not be considered past due.
I was disappointed when today, I have now received a 30 day past due notice for payment but it was completed 3 days ago.
I'm tired of correcting hartz pest control to billing the accounts. I will not accept a hit on my credit for being late when I was not.
I would not recommend them to anyone, too much hand holding and poor billing control system. - Kelly L.Houston, TX01Aug 31, 2023
I've used Hartz for a few years and have been happy with them. They are willing to come back in between visits if you have any issues, though I have rarely needed them to since the quarterly treatment has been effective. I have had some issues in the past with lack of communication of a scheduled visit in advance, but this seems to have improved. If I wasn't home they just sprayed the outside and said they could return to spray inside if we needed it.
Helpful 0Thanks 0Love this 0Oh no 0 - Logan S.Memorial, Houston, TX01Jul 18, 2023
I was referred to HARTZ by multiple family members and friends and was not disappointed. I was promptly scheduled for the the same week I called and requested quarterly service. I've noticed way less critters hanging around since my first service. Overall very happy!
Helpful 0Thanks 0Love this 0Oh no 0 - Larry P.TX, TX01Feb 15, 2023
the person who was scheduled to be at my home did not show up and did not contact me.
I called after waiting for him to show and was informed that the person who was to reschedule me did not get me on their schedule. I am now scheduled for tomorrow.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cassandra S.
Apr 11, 2023
Hello Larry, we are very sorry this service call was missed. We strive to provide each Hartz Pest Control client with exceptional customer service however this time we missed the mark. We sincerely hope that the call to you from our CEO Tom Collier somehow conveyed our deepest apologies.
Kind Regards, Cassandra - Joseph L.Southwest Houston, Houston, TX02Jun 10, 2023
Great service and they were on time and efficient. Signing up for a quarterly service program now. 10/10 recommend for quality and service.
Helpful 0Thanks 0Love this 0Oh no 0 - Elise J.Katy, TX04Jan 11, 2023
I've used Hartz Pest Control for 26 years! When I find a good company, I stick with them!! They've always been professional, prompt and knowledgeable. They are friendly and go the extra distance in getting to know you and providing great feedback for your continued maintenance. They will even come out before your scheduled appointment if you notice any little or large pests in your home or attic! Hartz gets the highest rating possible from this happy customer!
Helpful 1Thanks 0Love this 0Oh no 0 - Kaitlynn H.Reno, NV064Aug 24, 2022
Loved having Hartz's help! We moved into our first home here in Houston from the Nevada desert, so we were not prepared for the bugs. We had roaches in the kitchen and spiders in the rooms, and Hartz was able to come to our house same day and look at the problem and spray the house, along with scheduling to come every 2 months. Our pest control man, John, was very helpful and made us feel much better about this situation. Highly recommend Hartz! Very professional AND he even recommended us some places to eat around town.
Helpful 0Thanks 0Love this 0Oh no 0