Healor™

Do NOT recommend. Terrible office experience and staff, plus not a great location. I heard good things about the doc and was looking forward to meeting him. When I showed up was met by a heavily tattooed woman who was very rude. She scanned my health insurance card and insisted on scanning my driver's license. I told her that I previously had been a victim of Identity theft when another doctor's office was hacked and was worried about letting them keep a random scan of my ID. I asked her how she would protect my ID and how her systems were secured to prevent hacking. She just shrugged and looked lost.

She made it clear, NO scanned ID, NO treatment. She claimed it was a HIPPA requirement to have a scanned ID of all patients, which is absolutely inaccurate. There is no such law.

I asked her if she would just keep a paper scan and she said "we're a paperless office." I asked to speak to her supervisor and she came back saying she spoke to the doctor and he would only see me if I paid him $250 in cash! I said I was open to the idea as long as they submitted a claim to my insurance, since he was in network. She refused and I left. The office staff was rude, unprofessional, tried to demand cash even though I had insurance, oh and then made up HIPPA regulations that simply did not exist. I definitely will NOT be back.

Do NOT recommend. Terrible office experience and staff, plus not a great location. I heard good things about the doc and was looking forward to meeting him. When I showed up was met by a heavily tatooed woman who was very rude. She scanned my health insurance card and insisted on scanning my driver's license. I told her that I previously had been a victim of Identity theft when another doctor's office was hacked and was worried about letting them keep a random scan of my ID. I asked her how she would protect my ID and how her systems were secured to prevent hacking. She just shrugged and looked lost.

She made it clear, NO scanned ID, NO treatment. She claimed it was a HIPPA requirement to have a scanned ID of all patients and that is a total LIE. There is no such law.

I asked her if she would just keep a paper scan and she said "we're a paperless office." I asked to speak to her supervisor and she came back saying she spoke to the doctor and he would only see me if I paid him $250 in cash! I said I was open to the idea as long as they submitted a claim to my insurance, since he was in network. She refused and I left. The office staff was rude, unprofessional, tried to extort me for cash even though I had insurance, oh and then lied about HIPPA. I definitely will NOT b e back.

Do NOT recommend. Terrible office experience and staff, plus not a great location. I heard good things about the doc and was looking forward to meeting him. When I showed up was met by a heavily tatooed woman who was very rude. She scanned my health insurance card and insisted on scanning my driver's license. I told her that I previously had been a victim of Identity theft when another doctor's office was hacked and was worried about letting them keep a random scan of my ID. I asked her how she would protect my ID and how her systems were secured to prevent hacking. She just shrugged and looked lost.

She made it clear, NO scanned ID, NO treatment. She claimed it was a HIPPA requirement to have a scanned ID of all patients and that is a total LIE. There is no such law.

I asked her if she would just keep a paper scan and she said "we're a paperless office." I asked to speak to her supervisor and she came back saying she spoke to the doctor and he would only see me if I paid him $250 in cash! I said I was open to the idea as long as they submitted a claim to my insurance, since he was in network. She refused and I left. The office staff was rude, unprofessional, tried to extort me for cash even though I had insurance, oh and then lied about HIPPA. I definitely will NOT b e back.

NOT a fan. Had signed up and was eager to be a new patient. Office staff was terrible and rude. They scanned my health card and and a heavily tattooed woman insisted on scanning my driver's license. I told them that I had been a victim of identity theft at another doc's office and was uncomfortable with them keeping a scanned copy of my license lest it happen again. Woman would not budge. I suggest if needed she could keep a paper copy. She replied "we don't do paper here." I asked for a supervisor and she came back and said "if you pay $250 cash the doctor will see you." I said ok, as long as they would then bill my insurance company. She rfused and said no we won't bill your insurance company. HIPPA requires we have a scanned copy of your ID--an absolute lie and has nothing to do with hippa. Won't be back. Gross experience.

Every time I run low on a prescription, I have to call day after day to have it filled, and usually end up running out before they fill the script. This time, between my pharmacy and my self, I have had to call four days in a row, and I still have not recieved refills on my prescription.
They may have decent doctors, but don't count on your medication being filled in a timely manner.