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Broken Key Extraction
Cabinet Lock Services
Key Pad Services
Lock Installation
Review Highlights
“We need to replace our locks for our business and Leon came out a did the job fast and professional.” in 11 reviews
“Also did the job for a very fair rate and came to my house and completed the new key under 10 minutes.” in 3 reviews
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About the Business
Business owner information
Leon P.
Locked out in Houston? Need a more secure lock system for your personal home or commercial properties? Hou Locksmith is the Houston Locksmith for you! My name is Leon Podolner, and I am the owner of Hou Locksmith and a proud houstonian for over a decade. I promise you an experience that is personal, honest, professional, and educational. We offer a wide range of services to meet your residential, commercial and automotive needs. We can repair a jammed door, upgrade your locks to a more secure digital system, or help you get into your car you locked yourself out of. Whether it’s the middle of the day, or the middle of the night, we can help solve your keying and door pad needs. Are you looking to set up a secure system for a business, warehouse, factory or other entity? We can help design install, and maintain your system using the latest and most secure technologies such as swipe cards and biometrics. lost your car or truck keys ? Hou Locksmith can get you back on the road in no time. We use tools that do not harm your car and offer a 100% no damage guarantee. In fact, you can expect this with all our services. We’ll discuss your options and professionally solve your needs, urgently or long-term, and do so with honesty and integrity. You can trust us! We offer free and fast quotes with honest pricing. Contact us here on Yelp or call us today to get your locksmith and key needs locked away.
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Recommended Reviews
Overall rating
18 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jul 2, 2018
Leon is awesome! We communicated for two days on meeting up for a key. (I wasn't in a rush and was able to head towards his direction.) But what I appreciated was that he was communicative and kept me well informed of his availability. Once we locked in a time he was really fast and made me a duplicate in less than half an hour for my mom's Honda CRV alarm key. It was identical and worked like a charm! I called around and Leon has the best rate out there. I would definitely use him again!
Helpful 1Thanks 0Love this 0Oh no 0 - Cindy N.Houston, TX1716Jun 30, 2020
We need to replace our locks for our business and Leon came out a did the job fast and professional. They will be our new locksmith guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Francis T.Menlo Park, CA4943515May 13, 2018
Leon is hands down one of the best locksmiths in town. He drove in on a Sunday and was able to reprogram an existing car key, program a new car key with a remote, provide me with a two shells for the car key that had a rusted shut shell, and make a copy of my mailbox, which was out of stock at both Home Depot and another locksmith. All of this in under an hour (probably could've done it even quicker but I had gone out to walk the dogs).
But not only is he proficient and efficient, he is also dedicated, professional, and courteous. Not once did I feel like I had to haggle with him on price or that he was pushing an agenda. Leon is just out there to do a fantastic job with an amazing attitude and good sense of humor.
Thanks Leon!Helpful 1Thanks 0Love this 0Oh no 0 - Lauren H.Houston, TX2142917Sep 22, 2019
Leon was super helpful - he installed two electronic locks for me and re-keyed 3 locks. I just moved into a new house and he helped me feel very safe from day one thanks to having the locks taken care of. I would definitely recommend him for any locksmith needs!
Helpful 1Thanks 0Love this 1Oh no 0 - David S.Houston, TX1748May 31, 2019
Needed to get a new key made for my Jeep so I looked around and found Leon. Reached out to him and was able to get a quote in about 20-30 min. He came out the next day and was able to provide a new fob and cut the key insert all in about 30-40 min. He was very professional and at a great price. Will definitely refer him and keep him in mind if I ever need him in the future.
Helpful 0Thanks 0Love this 0Oh no 0 - Brad D.Houston, TX32113Mar 3, 2020
I purchased several "blank" keys and Leon quickly cut and programed several them for me. I saved several hundred vs other locksmiths in my area or going to the dealer. He also communicated clearly about the process beforehand. It's important that you get the right key!
Helpful 0Thanks 0Love this 0Oh no 0 - Dave T.Houston, TX110614Jul 16, 2018
I don't know why he gets such great reviews. He was the cheapest to program a key fob, so I called him out. The first time he spent over an hour and left saying my fob was bad. He came out again (another hour), this time supplying his own fob. He said that one was bad. Two strikes and your out.
Furthermore he shows up and his car/truck looked like a junk yard. That should have been one sign that he wasn't on his game.
Communication was cryptic and very hit and miss.
I went to the next guy (a little more expensive) and he programmed my the original fob that Leon said was bad.
Sorry Leon, you may be good, you get good reviews, but this experience did not pan out. My lesson: cheaper is not always better!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Leon P.
Jul 16, 2018
Dear Dave ,
I truly apologize for the experience you had with my services .
But your 1 star review is a bit surprising to me because from the first time when I have gave you you 2 options of keys. you have chosen the "cheaper" version of the after market fob .
1st visit was a try to program the fob you have supplied ,which didn't went well. Due to the low quality of an after market fob.
2nd visit while trying to program the "cheaper" after market fob that yes I've brought with me ,I've encountered problems which coused me to fail in programing the 2nd fob as well.
Few other Facts:
*I've never said that your original (oem)fob was bad . And your original fob has never stopped working.(at none of the 2 visits)
*Not on the 1st visit and not on the 2nd visit I haven't requested @ANY type of payment from you although I did had expenses on my side. (I can't use the fobs again( the ones I've tried) , ordering pin code to program , gas)
But that's is totally understandable it is almost an impossible thing to make 100% of any business customers happy....
But I actually would like to thank you for your review it's a good lesson for me as well.
My self and my business are always been and will keep to make anything that is needed to keep my existing and future customers happy.
And I will keep providing a Great service at affordable prices. And "cheap" experience that cost you actually $0 that accured about aonth ego.
Is a sure great lesson for my self and my small business.
Thank you again!
Leon.p
HOU LOCKSMITH - Fab G.Bergenfield, NJ1722Jul 13, 2018
Leon, I called him and he was on point. His customer care was awesome. I would recommend him to all. If you love to se your key. He got you. Thanks for taking care of me...
Helpful 0Thanks 0Love this 0Oh no 0 - Aura D.Houston, TX177May 2, 2018
Wonderful service! Quick and easy. Was very happy with quick replay and good Communication on what time works best for me.
Helpful 0Thanks 0Love this 0Oh no 0 - Raquel S.Houston, TX51Mar 3, 2018First to Review
I needed a locksmith to get into my storage unit and gave Hou Locksmith a call. Leon met me within 15 mins! Leon was quick, professional, and had great customer service. I will be using him for any future services. He offers great pricing as well.
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