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Review Highlights
“Once I had three nails break at work (I'm a bartender) and my nail tech Marcy fixed them for free the next day.” in 3 reviews
“This place has great pedicure monthly specials, you can find what the special is on their Facebook.” in 7 reviews
“Everyone working was so nice and Mary did an amazing job with my Hard Gel manicure.” in 3 reviews
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About the Business
Established in 2021. I-Spa opened December, 2021.
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Overall rating
24 reviews
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1 star
- Lisa B.Council Bluffs, IA4721Nov 13, 2023
I called for a last minute appointment and they were very accommodating!
The mani/pedi service was wonderful and relaxing. I had never been here prior to this evening. I will definitely be going back. Prices are very reasonable.
One of the cleanest nail salons that I have been to!
I believe the young lady that took care of me is Rosy!Helpful 0Thanks 0Love this 0Oh no 0 - 1658115Jun 25, 2023
This place has great pedicure monthly specials, you can find what the special is on their Facebook. I was looking for a last minute appointment and they were able to get me in the next day. I got a full set of acrylics and the nail tech took her time and did a great job. In total my mani/pedi took 2hr 20 min. Their quality is great, so I think the prices are reasonable and I will definitely be coming back.
Helpful 5Thanks 0Love this 3Oh no 0 - Jun 16, 2023
My only complaint... I was not offered a drink, while others around me were, not even a tiny bottle water. I mean seriously, "Sip and Wine' are literally printed on your windows. I spent $200 and wasn't even offered an ounce of anything.
But anyways, I had an awesome pedicure here. I will definitely return when I'm in town again. This place is nicely decorated like the ones at home in the great state of Texas.Helpful 5Thanks 0Love this 4Oh no 0 - Jun 5, 2023
Wonderful! Lucy did my pedicure and it was perfect. The salon itself is gorgeous, very beautifully decorated, very clean, and all of the staff was so nice and welcoming. I was in Omaha on business and I will definitely return for more spa treatments here next time I'm in town. Highly recommend this place!
Helpful 1Thanks 1Love this 2Oh no 0 - Olivia O.Santa Barbara, CA71373241Apr 18, 2023
This is my GO TO nail salon. Staff is incredible and they do an amazing job with any of your services. I've been coming here for a while now and I have yet to leave disappointed. I've brought multiple family member and friends here. Even my bf. Everyone loves this place!
Once I had three nails break at work (I'm a bartender) and my nail tech Marcy fixed them for free the next day. It was basically a whole new set but better! I just paid for my drink.
Speaking of drinks they have MARGARITAS!
Definitely a place to try!Helpful 3Thanks 0Love this 3Oh no 0 - Ruth T.New York, NY0207Aug 22, 2023Updated review
I initially gave a poor review to ver the rough treatment of my nails and cuticles after a dip manicure. I removed the review because I really do not like to give negative reviews. After removing my polish, see the deep grooves in some of my nails? It looks like the one on the middle finger if my left hand is almost through the mail. Surely this is not right! BTW, the manager of the salon "fixed" my manicure before I left. He knew the condition of my nails. Shouldn't the salon let you know if they are going to disfigure your nails?
Helpful 1Thanks 0Love this 0Oh no 2Business owner information
I-Spa Lash Nail Lounge L.
Aug 24, 2023
Dear Ruth, I just want to respond to what you're going through once more because we've been wondering how you've been. A brief update on the situation is also necessary, as the manager previously mentioned the situation to me and I (the I-Spa Owner) value all customer feedback. The nail tech you had accidentally caused a few more incidents. We decided to let the tech did your nails go. I do, however, hope that this won't be our final communication. The nail technician gave you a pedicure said "hi" and we all wish you the best. Again about the nail bed, only if you want we would love to have our best nail tech to take care of you next time and we only wish you nothing but the best. Dearest, I-Spa
Aug 2, 2023Previous reviewI made an appointment for a mani/ pedi and brow wax. My pedicure with Shreya was awesome. During the pedi, another clinician started my dip manicure. My nails were to the end of my fingers. She filed them down and hurt me around my cuticles so much I asked her to stop. She said she'd fix it. I had to ask others to get her to stop and remove the acrylic. The manager polished my nails to fix them. You can see the result. They actually tried to charge me for having my cuticles and fingers roughed up and bleeding.
- Frank A.San Francisco, CA01Feb 29, 2024
Very cute aesthetic salon! Very pleased with the pedicure I got and quality of said service. Bought a glass of wine, made me feel very boujee haha. Who said men cannot enjoy the salon? For sure will be returning in the near future!
Helpful 1Thanks 0Love this 0Oh no 0 - Meridyth L.Ashton Heights, Arlington, VA013Feb 29, 2024
I was disappointed after leaving my nail appointment. I booked the refresh manicure as I wanted something quick and I normally do not do my nails ($25). (I also have very short nails and keep them short on purpose.) The nail techs would not let me just do the refresh manicure as it was "cheap" and my nails are so short and need to be hardened so they can get healthy and grow out... I tried saying I just want the regular I don't need anything fancy or extra multiple times but was not able to get that point across (my friend with me did too). I felt embarrassed and pressured and said okay to this "harder nail" which I was assuming was shellac/ gel polish. I was not explained about this nor the price. I was charged $55 for my nails which after looking at the service page again looks like I was charged for acrylic and gel polish. There is polish on my skin and my cuticles are cut, inflamed, and sore. Because I have short nails and they did this acrylic it looks so thick and bubbly on my nails, another reason I just wanted normal polish because it doesn't need to be thick on such a small surface areas. I am sad because I was also paying for a friend as a treat and ended up spending $140 for both of our short nails "acrylic" that we got put on. That is inclusive of a tip as I tip pretty good wherever I go despite the service because I know everyone is just out here trying to make money. I would've tipped good despite embarasing and pressuring me into a service I didn't want, so I am sad to say I won't come back. Plus my nails hurt and I don't like how they look. (I realize part of this is my fault for having short nails and not standing my ground for longer and saying no. But it really felt like it would not continue unless I agreed to whatever they were pushing.)
Helpful 0Thanks 0Love this 0Oh no 0 - Amina N.Irvine, CA051Oct 12, 2023
Horrible job. Have to redo my nails some
Place else now. Asked for a simple French set. They either don't understand what you tell them or just don't know how to to do nails.Helpful 0Thanks 0Love this 0Oh no 0
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