Portfolio from the Business
Sponsored
iTech iPhone & MacBook Repair
18 Photos
Services Offered
Verified by Business
Review Highlights
“Had excellent experience working with Tony to bring my older model MacBook that I busted 2+ years ago back to life.” in 316 reviews
“I would recommend this shop to anyone who is looking for fast, helpful, and all-around excellent service!” in 30 reviews
“Called him in the am hours and by early afternoon he was at my location fixing my cracked iPhone 4S screen...” in 8 reviews
People also searched for
Location & Hours
You Might Also Consider
in Mobile Phone Repair, Electronics Repair, Telecommunications
in Electronics Repair, Mobile Phone Accessories, Mobile Phone Repair
in Telecommunications, Mobile Phones, Mobile Phone Accessories
Amenities and More
About the Business
Business owner information
Tony T.
Located in Clairemont. No appointments. Walk-in's. iPhone Screen Repair done in 45-mins. Apple Genuine parts available, or choose aftermarket. Choose the screen that fits your budget. See our website for quotes or call us !
Ask the Community
Q:
Hi- I bought the repair kit ( with screen replacement) for my iPad screen which is cracked, will you use it to repair my iPad? What would be the cost? iPad Air 4
A:
We'd charge you $85-$100 in labor. We can't offer any warranty for your parts. These kits are usually cheap generic screens. Do… more
Tony T., Business Owner3 months ago 1 person found this helpfulQ:
Do you work on Apple Desktops?
A:
MacBooks, iPhone & iPad only. No iMacs, no iPods, no iWatch. Apologies.
Tony T., Business Owner5 months ago
Recommended Reviews
Overall rating
716 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Lauren B.Fallbrook, CA01Apr 12, 2024
Quick, reasonable and helpful!! Took care of my daughter iPad and I am so happy with the quality!
Helpful 0Thanks 0Love this 0Oh no 0 - Riley G.San Diego, CA1316311Feb 8, 2024Updated review
Tony Tone - Fixed My Fone-y
(&Other things)
In the past
&
I can attest
This Dude.Abides
He is super chill, cost effective.
& skilled.
A++++ Would Use AgainHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony T.
Feb 8, 2024
Ha ha : )
Thank you Riley : )
Glad to assist you all these years : )
Man! That's almost 10 years or so !!!
: )Jan 7, 2015Previous reviewToney has once again fixed my phoney. Well actually he fixed my Black iPod Classic 6th Generation160GB ( Late 2009 Thin Edition), and made sure it got done while I was in town for a brief vacation. This guy is obviously a whiz. Although I believe the ipod classic isnt ' an item he typically works with, he had my corrupt hard drive replaced with the new part (I had ordered myself on amazon) within a day.
Tony's rate for the work was so reasonable, and he was so prompt and professional in making sure I was notified once he was available to do the work, that I felt compelled to leave him a tip. Would never do something like this to someone at a fix-it kiosk, or, obviously, anyone associated with apple.
As I would always rather support someone on their grind trying to make it work, I feel good giving Tony my business.
I would not only use Tony again to fix any of my apples devices, I would go out of my way to give him my business while I am in San Diego if I needed his services.
Thanks T.T. - alessandra r.San Diego, CA2324Apr 21, 2024Updated review
I feel bad about changing my rating but I have to. I brought my iPhone to change the back glass and my Mac laptop to change the battery. The iPhone glass broke within a month and the Mac battery lasted the same amount of time. I feel I got scammed.
To respond to the owner's reply. I have brought my computer and phone to fix about a year ago. They broke and died a month later. I did not have time and motivation to write an update on my review until last week, when I used my battery dead Mac again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony T.
Apr 15, 2024
If you're having a battery issue, we have a 1-year warranty. Bring it in.
If you broke your iPhone, that's on you. Not my fault, yours.
You did not get scammed.
And there is no need to lie. We can see your previous review was on 1/18/23. That was over 1 year ago and 4 months. Not one month ago.
And my records indicate it was on 12/16/2022. That was literally done almost 2 years ago...
I also can not find any record of changing a MacBook battery for you.
Updated response:
If you broke, that's your fault. Bottom line. Even if it was 10 mins later...
If your battery is under 1 year, then why not get the FREE replacement battery? You're making no sense at all.
So you can't make a phone call or come in after 1 year & 4 months?
THATS YOUR FAULT !
How did you make this far in life being that stupid???
The people who read these reviews aren't as stupid as you think either... It's self-evident what's going on here.
Be mad at yourself, not me. Lies & excuses mean nothing.Apr 15, 2024Previous reviewI feel bad about changing my rating but I have to. I brought my iPhone to change the back glass and my Mac laptop to change the battery. The iPhone glass broke within a month and the Mac battery lasted the same amount of time. I feel I got scammed.
Jan 18, 2023Previous reviewI changed the cracked back screen of my iPhone 13. Excellent work, finished before he had told me, and it was the best price around.
- Mickayla M.La Jolla, San Diego, CA86121205Feb 10, 2024
I was recommended this location by some neighbors who said they had great experiences here.
I needed an iPad screen repair for a cracked broken/screen.
I dropped it off on a Tuesday around 2:30 and was quoted 1-3 days but was informed it would likely be 2 days.
It ended up being Saturday when I received a call to come get it but it was still a fairly quick turn around.
The repair was done well and they put a tempered screen on it to help keep it safe from future mishaps. They do also give a 1 year warranty for any defects. I did notice some of the games won't play sound out loud but others will so not sure if that's a side effect from the repair but overall everything seems great
The only thing that made me iffy was the drop off process- there was no receipt exchange to show that I dropped an item off and before I left they made me sign an agreement that if I were to call for any updates they would stop all repairs, give it back in whatever condition they had been in the process of, and you would still owe full price. Also, cash only.
It made me very wary and a bit stressed to be honest. It almost made me change my mind.
Overall though they were efficient and the price was totally reasonableHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony T.
Feb 11, 2024
If you are having issues please notify us. There should be no issues. If you have sound, then everything works. If an application isn't playing sound, check settings for that application or delete & redownload that application. It isn't the result of repair.
We don't hand out receipts that you dropped off an item, because we feel it's pointless. Your name & phone number points us to your repair & used to pickup device. So if you lose your receipt you cannot pickup your repair? However, we do give out receipts when you pay on request.
Lastly, our new contract policy of Do Not Call, is a new policy we were forced into doing. We do not have the man power to take these annoying calls from customers who can't grow up & stop calling. We see it as logical. You bring your device, we call you when it's done. There is zero need to call us. It's pointless. Devices aren't done. It's a form of harassment in our eyes & we are feed-up with it.
Things are always changing. This is only a temporary solution.
We accept: cash, Venmo, PayPal, Zelle, & Cash App. Those are plenty of payment options to choose from. It's not cash only. We no longer accept credit cards due to friendly fraud (Google that). We will never accept another credit card for as long as we are in business.
It is hard being a small business. Please understand. - Laura D.La Jolla, CA0438Apr 26, 2024
I am very pleased with iTech. The speaker of my iPhone stopped working a few days ago; I was tempted to do nothing about it, being weary of dealing with unknown establishments, possibly having to leave my phone for longer than I wanted, etc. However, I did a search for an iPhone repair shop and iTech came up, with good reviews. I stopped by today and Tony fixed the issue in less than half an hour and for a very reasonable fee. Before doing the repair, Tony took the initiative to clean the speaker, to see if that would resolve the problem, and only suggested replacing the part after that did not work. I appreciate a business owner who does not push a sale. The price of the services is clearly marked on the walls, along with the information that iTech does not take credit cards, which is their prerogative as a small business, and I respect that. My experience with iTech has been very good, I will definitely recommend it. Thank you, Tony.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony T.
Apr 26, 2024
Thank you for the kind words. I'll be here in the future if you need my help again : )
- Peter V.Mira Mesa, San Diego, CA17751Apr 4, 2024
Price:
Great value, the paid at or below what other businesses were quoting me.
Time:
Called in the morning, dropped off my Mac at 12pm, and they finished at 4pm. Quick turnaround but I might have been lucky.
Service:
Professional and informative.
Highly recommended for MacBook Pro battery replacement.Helpful 0Thanks 0Love this 0Oh no 0 - Buck J.Fallbrook, CA272184Aug 31, 2023
I called for a quote, and hung up after the conversation.
They started harassing me, calls and texts
Threatening me
Why would anyone use this business??
I would not go here ever!!
Edit after the Owner response:
None of what he said happen here is the screen shot of my call to him. 31 seconds of our conversation.
In 31 seconds I explain the issue to which they replied we don't work on watches, call these other company, so how much ranting was done after
exchange? None. The only real question is why is Tony making up all of these lies? What set him off to behave in such a manner?? Maybe his mother knows?
Again do not do business with this company.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Tony T.
Aug 31, 2023
We had received a phone call on 8/31/2023 from a Love Joy Jupiter at approximately 1:00pm by an irate person that was demanding we help him fix his iWatch. We informed this person that we do not do this repair, but we can refer you to a partner who can. He continued on this rude insulting tirade and cussed us out and hung-up on my employee. I kindly called this person back and explained that his behavior was rude and uncalled for. We are trying to help you, why are you going off on us?I couldn't even finish my sentence when I got more verbal abuse from this person and hung up again. I then contacted all of our partner stores in San Diego to inform the shop owners to beware of this person. I also texted this person to let them know no one in San Diego will help him. I never made any threats I shall upload the text thread as proof. But his comments are as follows: "boowhoo you little b!tch, I'll just have my mom take it somewhere you stupid a$$ lil baby", "hope you like the Yelp review oh and thanks for the supporting text and calls", "nah don't care Apple does it for $92 dumb a$$", But I do think I want to talk to your mom about how she raised a little b!tch"
My advice for you sir is do not be so rude to people who are going out of their way to help you. You will get nowhere that way. I do not appreciate your verbal abuse. We did not insult nor threaten you in anyway. We kindly gave you a reference and in return we got abuse. - Umair A.San Francisco, CA0107Dec 28, 2023
I went to iTech to replace the battery on an iPhone 8, remove a stuck head phone jack in an iPad and to replace a keyboard on a macbook air. (Kids are so expensive)
They provided a number of price options based on the parts being used and were able to fix each issue promptly and for a reasonable price. They communicated with me on the status of each project through text message and very friendly and easy to deal with.
I also went to them for help with removing a camera protector on an iPhone 14 and they removed it in under a minute and didn't charge me anything. Great store!Helpful 0Thanks 0Love this 0Oh no 0 - Domi G.San Diego, CA011Apr 13, 2024
Amazing, was able to not only fix the issue but in a record time and extremely professional
Helpful 0Thanks 0Love this 0Oh no 0 - Mary F.San Diego, CA013Feb 8, 2024
My first experience with iTech was excellent. They replaced a tempered glass screen protector on my iPhone within a matter of minutes of walking into their door. Product and service was excellent and it was at a fraction of the price that my cellphone company charges. I highly recommend this business!
Helpful 0Thanks 0Love this 0Oh no 0
You Might Also Consider
in Mobile Phone Repair, Mobile Phones
in Mobile Phones, It Services & Computer Repair