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About the Business
We specialize in bringing Food and Friends together! Full of Shipbuilders and Navy Personelle from all over the world. Oh, this is about Food, Our JT Wings...Nuff Said Happy Hour Tuesday-Friday!
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Overall rating
45 reviews
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1 star
- Cherrelle E.Tampa, FL237104191Sep 18, 2019Updated review
So over the last past week I have been back to this bar and grill twice. It was with great hesitation that I stepped foot in there again., but to my surprise it was a little better. I did have the same server which made me nervous by her attitude was better so maybe we caught her on a bad day. Seems to me that she was in better spirits both times that I visited.
Like I said before the food is outstanding and I can never complain about that but they STILL don't have drafts beers available yet. Their fridge is still down and they cannot use their taps and that is disheartening because they have shocktop only on tap.
Other than that this place is a nice quaint spot in Newport News but they still have some kinks to work out.
Needless to say I'll be back again because their wings are AMAZING!!!!!Helpful 3Thanks 0Love this 1Oh no 0Aug 18, 2019Previous reviewHmmmm so the stigma of a downtown Newport News restaurant/bar was almost broken with this hip little spot. This place is snuggled in a new shopping center close to the shipyard so you have a lot of hardworking people that would like to enjoy good food but fast. I can say I was impressed with the set up of the bar but I was disappointed in the customer service and the lack of anything I asked for on the menu.
Coming into the place we are greeted with a smile from a hostess who I was later told was very new and didn't know the menu. The reason why this was explained was because when we sat at our table and the menu was placed in front of us we were told that everything on the happy hour menu was half off. That turned out to be untrue. I still decided to go with their version of a Moscow mule but it came half full. It also only tasted like juice. I still and trying to keep it positive cause I don't like jumping to conclusions.
It's time to order food.. whoot whoot! Now I'm excited. My friend orders the wings and I get the crab pretzel and the chicken tacos with fries... y'all their food is POINT!!! The wings were literally amazing and I wish I had ordered those. The crab pretzel was amazing also it was perfectly seasoned and a great starter. Then my chicken tacos came. Ehh they were okay but they were grilled so I think the fried would have been better because of the sauce and pico.
Their food is the only reason why they get two stars. It really started to go down hill when I want to order a happy hour draft... but we can't because the cooling tanks are not working so all the draft beer is hot. So that means no happy hour beer. I'm now a little irritated because we came her for the HAPPY HOUR. So now I'm drinking a full price Corona and now I'm interested in the happy hour shots. We decided to get the only thing that was really left to get ...Hennessy or tequila lol. With my second shot I ask for one more beer but we were told they were out of all cold beers now.. okay now I'm ready to go. We decide to do a couple shots and call it a day.
Now here comes the checks..ughhh sooo the apps were not at the happy hour price as promised by the server that corrected the hostess who didn't know the menu and we paid full price for the beers because hey didn't have their happy hour drafts. After speaking with the manager we were told to write our names down and they will "take care of us next time". She was able to calm my friend down who was just really upset that they had really nothing we wanted.
The last straw was when our server came back to us after management came and talked to us. She approached us with an attitude and was sucking her teeth about how she explained what was happy hour and what they didn't have she said it ain't my fault beers are hot and I'm just trying to see what y'all got an issue with. My friend and I really had reached our breaking point and nicely asked her to leave because we were good. In my opinion that was totally uncalled for and the fact that we can hear the hostess and her joking about it near the kitchen was the cherry on top.
That's what made me decide that I wouldn't return. I wish them the best and I hope their bar lasts a long time. But they should really consider retraining a portion of their staff because some of those attitudes are just not professional nor are they cute. - Monte' G.Downtown Hampton, Hampton, VA4612791134Jun 25, 2019
My ear was burning about this place so we just had to step in and see for ourselves. JT's Bar and Grill is a newly opened "American Restaurant" located in Newport News, VA near the shipyard.
Owned by two dedicated pro active members of the community. This restaurant offers a very upbeat atmosphere with a very unique and exquisite approach on interior decor. The soft grey wall color, the wooden chairs and table tops, and the modern rustic metal wrapped around the bar, were all huge compliments to the ambiance. This venue can host up to 116 people while featuring delicious food & signature drinks.
They accept parties of 10 or more and also offer carry out orders! With a slogan of "Where Friends & Food Come Together" their menu backs that up 100%. Serving appetizers, both burgers and sandwiches, entrees, salads, sides, soups and even offers a kids menu! All off these options have a wide range of vegetarian/vegan selections; which I highly appreciated seeing being vegetarian. The drink menu offers Pepsi products, lemonades, teas, and water. They have several signature drinks as well as beers on tap. The overall layout of this location is well spaced out giving any size group more than enough space to enjoy a great conversation over a meal.
Fun fact the restaurant, they dedicated a new signature drink named "Liberty Blue" in favor of Liberty Apartment Residents; which the restaurant is located just below of. They offer a terrific Happy Hour here from 3pm to 7pm and have live entertainment on Sunday nights. There's minimum street parking here in the front of the venue but are literally several parking lots and garages walking distance from the venue. This place is hands down Five Stars and will definitely bring a lot of enjoyable moments to the community! Make your way in today!Helpful 8Thanks 0Love this 8Oh no 0 - Serena J.Norfolk, VA40104Jan 1, 2021
I had high hopes for this place they had a new year's brunch and when my party came in everyone was friendly and they had a decent DJ so we thought it was going to be a nice little time. Once we sat down it didn't take long to get someone to the table initially. So we placed our drink orders quick fast mimosas for $3 let's do it lol!!! It took 30 minutes to get some little mimosas yes 30 minutes!!! And mind you there was barely anyone in the restaurant this point...the place is not that big and were sitting right next to the bar.
So we finally get our drinks and place our food orders and that took forever because the waitress might have been new. So now orders are placed and we got some more drinks flowing and we are waiting for our food vibing out. An hour goes past still no food. Parties that came in after us got all their food before us. 30 minutes later they bring out one person out the parties food and were told the rest would be out in a moment. 30 more minutes go past and still no food.
The waitress comes by with some random order that did not belong to the table smh so we ended up cancelling the order because our food went to a different table. They gave us complementary shoots oh yippe except now I'm tipsy with no food. It took 30 more minutes to get our checks. We ended up going to chic fil a.....NEVER AGAIN!!!!Helpful 3Thanks 0Love this 0Oh no 0 - Naomi G.Hampton, VA3169140Jul 18, 2019
We had to relocate a baby shower last minute and luckily JTs private room was available. T was so accommodating and went above and beyond to ensure we had a pleasant experience and we did!! Our food was great, drinks stayed full, service was stellar from beginning to end and things couldn't have gone any better. Everyone enjoyed themselves, especially the mom to be and we will definitely be frequenting this restaurant.
Support your local businesses!Helpful 2Thanks 0Love this 3Oh no 0 - Will S.Virginia Beach, VA27663Sep 17, 2021
I used to come here back in 2019 when I worked in NN and it was always good. I came back today and got the fried fish and fries. They were poppin. Good asf. Good music and nice people
Helpful 0Thanks 0Love this 0Oh no 0 - Neva W.Hampton, VA7988479Aug 21, 2019
The owners J (John) and T (Teunsha) not only took my friend and I's orders, but asked how our food was and made sure we had everything we needed though-out our meal. There was a waitress there (forgot her name, short hair) she's hilarious! The restaurant is a cute spot in the perfect area for busy shipyard workers, city workers, and apprenticeship students. I ordered chicken tacos and fries. The chicken tacos were really good! My friend had the shrimp, chicken, and steak tacos, sweet potato fries, and took a crab pretzel to go. The Food was fresh and hot, my friend said her margarita was pretty good also. They have a room that can be used for large parties which is always nice. They have WiFi ! Tacos + WiFi pretty much = happiness to me . I'm sure Tuesdays aren't the busiest day, but they made sure my experience was great. I will be visiting again!
Helpful 3Thanks 0Love this 3Oh no 0 - Danyelle S.Poughkeepsie, NY1282612Jul 9, 2019
Went to Brunch on Sunday and spent an hour and a half in this establishment. Even so, I am unable to tell you how the food was, because we never received any. During that time, we received ONE round of drinks.... so let's start from the beginning.
Came to the restaurant and was greeted and sat. The restaurant was busy, but well staffed, and there was not a wait to get a table. We sat there for 15 MINUTES before someone came to get our drink orders. I would have said something, but my sister knows one of the owners, and came to show support for the new business, so I kept quiet.
The waitress herself was friendly. Got everyone waters, and took drink orders. Our drink order was one mimosa, and one Hennessy & Ginger Ale.
That's it......
why did that take another 10 minutes to receive those?...
So we get our drinks. By the time she came back to take our order, the drinks were gone, and we were ready for a second round.
(At this point, we've been here almost an hour now)
3 of us order steak and eggs, one of us order Waffles, and we put in our second drink order. At this time, tables were beginning to close out checks, and there were about 3 or 4 empty tables in the restaurant. So we were optimistic in the fact that now that we've finally been able to place our order, the food would come out quickly....
WRONG
We wait ANOTHER 20 minutes, and a server walks over to us and let's us know that our meal is going to be another 20 minute wait because they don't have any steaks thawed to make our meal. I said "Well, we've already been waiting almost an hour and a half" and she says "I know, thats why I'm over here." .........
Not an apology, not a manager coming over to let us know they're aware, just a "do you still want it or no?" So at this point, we havent received another round of drinks, havent got any food, and the handling of the entire thing is piss poor. So we ask them to cancel the order, and to get our tab so we can pay for the 2 measly drinks we received 3 light years ago.
Couple of important side notes:
I was a server for 3 years. I am very aware of what goes on behind closed doors, and how it is when a restaurant is busy. I am the last to EVER complain and tip MORE when I see servers and managers busting their butts to ensure a great experience. HOWEVER, we watched people that came in AFTER us, recieve their food, so what was up with that? We were also told the reason our steaks were going to take so long, is because they needed to thaw from the freezer.......I just can't.
There was more than enough staff to handle the smaller sized restaurant, and 2 drinks that have 2 ingredients each should not take 10 minutes to make. And 10 minutes to carry over to a table.
I would have loved to give this place another chance, but after watching the way management handled the situation, they're forever crossed off my list of places to go. Good service can save any restaurant, and you just don't have that.Helpful 7Thanks 0Love this 3Oh no 0 - Shanita W.Upper Marlboro, MD20128201Aug 12, 2019
Hidden and new gem in downtown NN. Great ambiance and food! The music was on point the entire night. Waitress was great and I will definitely visit again. If you are in the area you should stop by and try out the food!
Helpful 1Thanks 0Love this 0Oh no 0 - Jason D.Chesapeake, VA5144Jun 17, 2021
Great upbeat atmosphere with personalized customer service. They offer a nice selection of drinks and the wings are on point! Definitely one of a kind.
Helpful 0Thanks 0Love this 0Oh no 0 - Carlisha B.Deer Park, Newport News, VA011May 30, 2021
Steakneggs well done came bloody. No replacement due to cross contamination but fried my potatoes in fish grease!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Teunsha V.
May 30, 2021
Hi Carlisha!
I am so sorry about your experience today! Our policy states that we can not put food back on our grills after they have touched the table but please send me your contact info so I can give you a gift certificate to cover your next meal. I hope you can give us a shot to make this right!
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