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Vehicle battery testing
Engine oil light diagnosis
Auto noise diagnosis
Auto no-start diagnosis
Check engine light
Auto general diagnosis
Tire Pressure Monitoring System diagno…
Auto vibration diagnosis
Review Highlights
“While a shop much closer to me told me I needed new rotors for my brakes (very expensive), Carlos told me that wasn't so.” in 66 reviews
“In the end the vehicle wasn't as bad off as initially thought; K&W did the repairs quickly and for a just price.” in 37 reviews
“Dont hesitate to try these guys out.” in 2 reviews
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About the Business
Business owner information
Carlos M.
K & W Auto Service in Hyattsville, Maryland, is your trusted source for affordable tune-ups and brake service. Our team has 20 years of combined experience, and is well-versed in all areas of the industry. We possess the knowledge, skills, and equipment to service both foreign and domestic vehicles.
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Recommended Reviews
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112 reviews
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- Laura R.Washington, DC05Apr 11, 2024
I've never experienced an auto repair shop where the people are so courteous, so prompt and so fair.
I brought my vehicle in earlier this year for a leak repair, which they fixed and asked me to bring it back in - at no cost - a few weeks later so they could double-check the work. It's been longer than a few weeks, but I brought the vehicle back this morning so they could do that check and for them to give me a thumbs up before taking the vehicle on a long road trip - a once-over I fully expected to pay for. Not only did they check the leak, they gave me a report on the vehicle with recommendations (none of them pressing) as well as the "okay" I was looking for before traveling. It's rare to have a "feel-good" experience at an auto repair shop. But at K&W, you will.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carlos M.
Apr 13, 2024
Laura, we're glad to hear about your positive experience! Ensuring our customers' confidence in our work is our top priority, and we're glad we could reassure you about your road trip. We appreciate your trust and look forward to addressing your future auto needs.
K & W Auto Repair - Brittany B.Newark, NJ194Apr 24, 2024
I'm new in town and needed an auto repair on my fuel tank latch. I called around a ton of shops and so happy I landed on K&W. Speedy service. Fair pricing. Great people. Highly recommend giving them a call for your next repair. Thanks Carlos!! New lifetime customer.
Helpful 1Thanks 0Love this 2Oh no 0 - Brae S.San Francisco, CA041Apr 23, 2024
I went to another auto repair store in CP and they quoted me a ton of money for a new part. K&W gave me a second opinion that I didn't need the part at all, and saved me almost $1,000. They were soooo kind and treated me so nicely!!! I hope everyone gives them business, they deserve it all!!! Honest, reliable C great customer service. I will be back!
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Carlos M.
Apr 25, 2024
We're thankful to hear our second opinion was appreciated and helped you save, Brae! We pride ourselves on offering trustworthy service to our customers. We look forward to assisting you whenever you need us.
K & W Auto Repair - Apr 6, 2022
Small little shop in the cut near a craft store I always go to. Happen to see them and thought let's give them a try.
Sure glad I did.
Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed.
Will be back!
There is a coupon if you check in on YELP! So make sure you do.Helpful 5Thanks 0Love this 2Oh no 0Business owner information
Carlos M.
Apr 8, 2022
Nessa, I'm just as glad as you are that you decided to give us a chance with your vehicle! You can rest assured knowing we'll always provide friendly and quick service, so anytime your vehicle needs anything else, please don't hesitate to reach out.
Wishing you the best,
Carlos, President - Niva M.Washington, DC3985Aug 21, 2023
Awesome trustworthy mechanics. They are frequently busy but once you are in, the turn around time is quick and they give straightforward advice.
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Carlos M.
Aug 24, 2023
Niva, trustworthy team members make getting the auto work you need a breeze! It's a pleasure being here to help, so don't hesitate to reach out in the future. See you on the road!
- Dale S.Rockville, MD4644Mar 24, 2023
I live in the Wheaton area now, and my husband made an appointment for me to take my 2012 Camry in to Carlos in Hyattsville -- based on my daughter's recommendation. (He takes care of her car.)
Though I was going to be late for my appointment, I called and Carlos cordially told me to come in. So he is a gracious business owner. I was so relieved he could still fit me in.
I had had new tires put on recently, so I knew I needed an alignment. The shop took care of the that first.
I also felt something was different with my brakes, so I had him look at those, too. While a shop much closer to me told me I needed new rotors for my brakes (very expensive), Carlos told me that wasn't so. He explained the pads were just a bit worn and I should check them going forward at every oil change. So he IS HONEST and trustworthy!
And finally, because my battery had died, we suspected I needed a new one. (This was confirmed and installed by his hard-working technicians.)
The charge was $375 for everything. My daughter told me she thought that was on the expensive side, but I am just glad to have my car back as I have a small business where I need to travel daily.
Car repairs and upkeep ain't cheap, but I would recommend this trustworthy shop to anyone!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carlos M.
Mar 27, 2023
Dale, you can always count on honest, reliable repairs when you come to us! We're just glad we were able to take a look at those issues you mentioned to us and come up with reasonable fixes. Thanks so much for sharing your experience here. We're ready to help again if you need anything.
Sincerely,
Carlos, President - Carolina R.Washington, DC19135793Jul 8, 2023Updated review
Just wanted to review this business again, as my first review was just for their customer service. Since I first brought my car for advice on an engine issue several years ago, I've been coming here for oil changes with my new car. Carlos and team are awesome. I can attest their service is as excellent as how they treat their customers.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Carlos M.
Oct 25, 2018
Thank you, Carolina, for these kind words. We are glad we could give you some good advice and happy our patience and high-quality customer service impressed you. We hope you'll let us know if there's anything more we can do to help you out.
Best,
Carlos, PresidentOct 24, 2018Previous reviewI had originally called to bring my car in with a lean engine error code. I ended up taking it to another shop that had the availability to repair my car sooner, as I could't afford to wait. However, I received excellent customer service from Carlos. Even though I canceled my appointment with him, he was super patient and understanding and still gave me really good advice about buying a new valve cover. He was willing to answer my questions about possible ways to repair my car once the other shop ran a smoke test. And even looked for pricing for the parts I needed, knowing that my car was at another shop. I could tell he runs an honest business, which is very hard to find in a mechanic shop. I would definitely use this shop next time.
- Lucy B.Hyattsville, MD14192May 5, 2023
I had neglected maintenance for years on my 2015 Toyota Corolla and told the friendly person on the phone that. But he didn't take advantage at all. Changed the oil, determined the check engine light was for the oil change, and inflated the tires. all reasonably priced. And he had the car ready in the time estimated. I happily waited at Vigilante Coffee.
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Carlos M.
May 8, 2023
Lucy, it was a pleasure to take care of everything your ride needed after years of being on the road with little maintenance work! Be sure to come to see us again the next time it's due for regular maintenance so we can make sure it keeps rolling along for many more years to come.
- Michelle W.Hyattsville, MD121203Nov 9, 2023
If I could give Carlos and his team more than 5 stars - I would! Carlos and his team at K&W are awesome - he's fair, gives great advice, always tries to save you money, and has quick turnaround. He's also great at keeping in touch during the whole process. We've taken all of our cars to him for about 8 years now, and wouldn't think of going anywhere else.
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Carlos M.
Nov 11, 2023
It's great to know that you've had positive experiences with the team and I over the years, Michelle. Your appreciation of our efforts to provide fair, efficient service and keep you informed is encouraging. We look forward to continuing to serve you and your cars for many more years.
K & W Auto Repair - Maris H.Bowie, MD0125Nov 9, 2023
Cannot say enough amazing things about this place! Carlos was so friendly and helpful. They explain everything clearly and their prices are the best I have found around DC! Other auto shops were so much more expensive for the things I needed done and not as transparent. Will definitely be making this my new shop around the DMV.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carlos M.
Nov 11, 2023
Maris, we're glad you valued our key aspects of transparency and affordability. We're pleased to become your preferred shop in the DMV area. See you soon!
K & W Auto Repair
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